Sheraton Zagreb Hotel - 5 HOTEL INFO stars

This is what awaits you:

  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • WLAN in room

Hotel description Sheraton Zagreb Hotel

Business hours of reception: 24 hours

The Sheraton Zagreb Hotel can be found in the city centre, within easy walking distance of the most important sights. It is the perfect choice for both business and leisure travellers, thanks to its convenient location near the most interesting places and its good access to transport facilities.

The hotel’s 306 rooms and suites are bright and spacious. They present a personal and welcoming atmosphere and feature many amenities. Our 17 conference rooms and the 800 m² ballroom provide the perfect setting for successful and unforgettable corporate events.

Treat yourself to highlights of Croatian and international cuisines as well as to excellent wines, all served in the friendly ambience of one of our restaurants. Light dishes are offered at Café Imperial. Visit the Piano Bar as well.

Take a break in the heated indoor pool, Jacuzzi tub, gym, steam bath, sauna or at the beauty salon.

Free use of swimming pool, free internet in Business centre, 1 free coffee/tea per stay. Health Club;with extensive gym, indoor swimming pool, finish sauna, steam bath jacuzzi, masage & solarium Wellness Center working hours during Christmas and New Year: • 24.12. 06:30-18:00 • 25.12. Closed • 26.12. 12:00-20:00 • 31.12. 06:30-18:00 • 01.01. 12:00-20:00 Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1995, Last partial renovation 2017, Number of floors 6, Total number of rooms 306, of which have 2 separate beds 92, Number of suites (separate rooms) 29, Number of apartments 31, Earliest check-in 14:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Hotel, Trade fair/conference hotel, Certified Spa Hotel, Renovation work planned 2020-01-05, to 2020-04-01, in area fitnessWellness

AddressShow map

Kneza Borne 2, 10000 Zagreb, Croatia


  • Station (Zagreb - Glavni kolodvor/Railway Station) 0.53 km
  • City centre (Zagreb) 0.97 km
  • Airport (Zagreb Airport (ZAG)) 9.71 km

Service times

Earliest check-in:

3:00 PM

Latest check-out:

1:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Restaurant(s) 4
  • Hotel bar
  • Indoor pool
  • Sauna
  • Solarium
  • Health and beauty center
  • Fitness centre
  • Breakfast
  • Kosher food available
  • Halal food available

Room facilities

  • WLAN with Internet access in rooms
  • Cable TV
  • Pay-TV
  • TV remote control
  • Radio
  • CD player
  • Telephone in the bathroom
  • Voicemail
  • Room safe
  • Mini-bar
  • Coffee machine/tea-maker
  • Ironing machine for pants
  • Iron + ironing board
  • Centrally controlled air conditioning
  • Make-up mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • DVD player
  • TV with international news channel

In-house services

  • Safety deposit boxes at reception
  • Ice machine
  • Air conditioning in public areas
  • Classic concierge service
  • Business center
  • Car rental
  • Laundry service
  • Shoe-polishing machine
  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • WLAN in room
  • Babysitter
  • Limousine service

Hotel location

Kneza Borne 2, 10000 Zagreb -

Evaluations of Sheraton Zagreb Hotel

Overall 65 ratings, including comments: 34 ratings
7.9 / 10
Average rating of all hotel guests
93% of all hotel guests would recommend this hotel to their friends
Corporate customers
10 / 10
November 2018

Very good!

Corporate customers
10 / 10
November 2018

Very good hotel

7.1 / 10
September 2012

comfortable and generally quiet Staff helpful esp on reception and at breakfast reception - less so for the waiting staff but not too bad just dont offer tea & coffee when you sit down

breakfast very busy with many dishes empty Hotel a little tired in places. Bathrooms very small.

Corporate customers
3.8 / 10
July 2012

expensive, holes in carpets, reluctant reception desk personal, dust on glasses,

Corporate customers
6.8 / 10
May 2011

on the 2nd floor the piano is too loud and disturbing during the evening

Corporate customers
8.4 / 10
January 2010

I expected better quality from a 5* Sheraton hotel. I was surprised by the small and old-furnished rooms, with almost no complimentary supplies, such as slippers, dressing-gown, hair-comb etc. At the other side breakfast was very good and all the staff was friendly and helpful. Unfortunately, the worst Sheraton I have been to.

Corporate customers
7.0 / 10
February 2009

Situaton is fine. Very friendly staff. Internet access free was very nice to have. Lobby decor very pleasing. Overall a very pleasing and comfortable stay.

No bathrobe/slippers in the rooms 5*?. Pillows are all feather pillows and no substitutes were there for people with allergies. The safe in my room did not work. Drains in bathroom need cleaning.

9.2 / 10
September 2008

I've stayed here twice and it is an excellent hotel. 5* facilities in a relaxed atmosphere

Corporate customers
8.5 / 10
June 2007

the only bad think was that the room on the non smokng floor was smelling after cigarettes

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

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