Sheraton Zagreb Hotel - 5 HOTEL INFO stars

This is what awaits you:

  • 1 bottle of mineral water
  • WLAN in room
  • Use of an Internet terminal at the hotel

Hotel description Sheraton Zagreb Hotel

Business hours of reception: 24 hours

The Sheraton Zagreb Hotel can be found in the city centre, within easy walking distance of the most important sights. It is the perfect choice for both business and leisure travellers, thanks to its convenient location near the most interesting places and its good access to transport facilities.

The hotel’s 306 rooms and suites are bright and spacious. They present a personal and welcoming atmosphere and feature many amenities. Our 17 conference rooms and the 800 m² ballroom provide the perfect setting for successful and unforgettable corporate events.

Treat yourself to highlights of Croatian and international cuisines as well as to excellent wines, all served in the friendly ambience of one of our restaurants. Light dishes are offered at Café Imperial. Visit the Piano Bar as well.

Take a break in the heated indoor pool, Jacuzzi tub, gym, steam bath, sauna or at the beauty salon.

Free use of swimming pool, free internet in Business centre, 1 free coffee/tea per stay. Health Club;with extensive gym, indoor swimming pool, finish sauna, steam bath jacuzzi, masage & solarium Wellness Center working hours during Christmas and New Year: • 24.12. 06:30-18:00 • 25.12. Closed • 26.12. 12:00-20:00 • 31.12. 06:30-18:00 • 01.01. 12:00-20:00 Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1996, Last partial renovation 2004, Number of floors 6, Total number of rooms 306, Number of single rooms 214, Number of double rooms 306, of which have 2 separate beds 92, of which have a double bed 214, Rooms with connecting door 50, Number of suites (separate rooms) 20, Number of junior suites 19, Number of apartments 32, Number of rooms with air conditioning 306, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 13:00, Latest check-out 12:00, English-speaking staff available during the day, English-speaking staff available at night, Hotel, City hotel, Business hotel, Trade fair/conference hotel, Certified Spa Hotel, child-friendly hotel, Gay and lesbian-friendly hotel, No-smoking room 175, Children's beds/cots 7

AddressShow map

Kneza Borne 2, 10000 Zagreb, Croatia


  • Station (Zagreb - Glavni kolodvor/Railway Station) 0.53 km
  • City centre (Zagreb) 0.97 km
  • Airport (Zagreb Airport (ZAG)) 9.71 km

Hotel Location

The Sheraton Hotel Zagreb is ideally located near the old town, only a few steps away from the impressive Mestrovic Pavillion. In 15 minutes on foot, the Zagreb Cathedral, the St. Mark’s Church and the City Museum can be reached. Shops, restaurants and business centres are also conveniently reachable from the Sheraton Hotel Zagreb.

Service times

Reception open:

12:00 AM to 12:00 AM

Reception manned at weekends:

12:00 AM to 12:00 AM

Earliest check-in:

1:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Electronic cash
  • Travelers' checks

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal
  • Hotel-owned car park Fee per 24 hours 17 EUR
  • Car park is directly by hotel
  • Car park is a 0-minute walk away
  • Garage in the hotel Fee per 24 hours 17 EUR
  • Executive/business floor
  • Restaurant(s) 1 open from 06:30.00 until 23:00.00
  • Hotel bar
  • Café/bistro
  • Indoor pool open from 06:30.00 until 22:00.00
  • Sauna Fee 15,00 EUR
  • Solarium Fee 6,00 EUR
  • Turkish bath
  • Whirlpool
  • Fitness room
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • WLAN with Internet access in lobby
  • Kosher food available
  • Halal food available
  • Vegetarian food available
  • Diabetic food available
  • Hotel has emergency lighting
  • Hotel complies with country/state/local fire laws
  • Guest room doors self closing
  • Emergency back-up generators

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • WLAN with Internet access in rooms
  • Cable TV
  • Satellite TV
  • Pay-TV
  • TV remote control
  • Radio
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone by the bed
  • Telephone on the desk
  • Telephone in the bathroom
  • Voicemail
  • Fax connection in 5 rooms
  • Analogue modem connection in 306 rooms
  • Room safe
  • Mini-bar
  • Kitchenette in 6 rooms
  • Coffee machine/tea-maker in 306 rooms
  • Ironing machine for pants in 306 rooms
  • Iron + ironing board in 306 rooms
  • Centrally controlled air conditioning
  • Temperature controls in 306 rooms
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Emergency information
  • Plan of emergency exits

In-house services

  • Large dogs permitted
  • Pets permitted
  • Hotel safe
  • Safety deposit boxes at reception
  • Ice machine
  • Air conditioning in public areas
  • ATM
  • DVD/video rental
  • Classic concierge service
  • Porter service
  • Business center
  • Car rental
  • Sightseeing tours
  • Laundry service
  • Shoe-polishing service
  • Shoe-polishing machine
  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • WLAN in room
  • Childcare from age # Hourly rate 6,00 EUR
  • Animated activities for guests
  • Evening entertainment
  • Store/mini supermarket
  • Hairdresser/barber

Hotel location

Kneza Borne 2, 10000 Zagreb -

Evaluations of Sheraton Zagreb Hotel

Overall 63 ratings, including comments: 6 ratings
7.8 / 10
Average rating of all hotel guests
93% of all hotel guests would recommend this hotel to their friends
7.1 / 10

comfortable and generally quiet Staff helpful esp on reception and at breakfast reception - less so for the waiting staff but not too bad just dont offer tea & coffee when you sit down

breakfast very busy with many dishes empty Hotel a little tired in places. Bathrooms very small.

Corporate customers
3.8 / 10

expensive, holes in carpets, reluctant reception desk personal, dust on glasses,

Corporate customers
6.8 / 10

on the 2nd floor the piano is too loud and disturbing during the evening

Corporate customers
8.4 / 10

I expected better quality from a 5* Sheraton hotel. I was surprised by the small and old-furnished rooms, with almost no complimentary supplies, such as slippers, dressing-gown, hair-comb etc. At the other side breakfast was very good and all the staff was friendly and helpful. Unfortunately, the worst Sheraton I have been to.

Corporate customers
7.0 / 10

Situaton is fine. Very friendly staff. Internet access free was very nice to have. Lobby decor very pleasing. Overall a very pleasing and comfortable stay.

No bathrobe/slippers in the rooms 5*?. Pillows are all feather pillows and no substitutes were there for people with allergies. The safe in my room did not work. Drains in bathroom need cleaning.

9.2 / 10

I've stayed here twice and it is an excellent hotel. 5* facilities in a relaxed atmosphere

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