Sheraton Grand Shanghai Pudong Hotel & Residences - 5 HOTEL INFO stars

This is what awaits you:

We would like to cordially welcome you to the Sheraton Grand Shanghai Pudong Hotel & Residences. The Starwood Hotels & Resorts family would like to welcome you to the Sheraton Grand Shanghai Pudong Hotel & Residences! The hotel offers lots of parking spac...
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Hotel description Sheraton Grand Shanghai Pudong Hotel & Residences

We would like to cordially welcome you to the Sheraton Grand Shanghai Pudong Hotel & Residences. The Starwood Hotels & Resorts family would like to welcome you to the Sheraton Grand Shanghai Pudong Hotel & Residences! The hotel offers lots of parking spaces for its clientele. WiFi can be found in the hotel's public areas. Meet family and friends in our full-service restaurant or the pleasant hotel bar. 525 beautifully appointed guest all with natural daylight, signature Sheraton Sweet SleeperSM Bed and a 32-inch LCD flat screen TV, a variety of dining and wining pleasures are available at our 3 restaurants and bars, the indoor heated pool and whirlpool are the perfect place to relax as well as the unforgettable spa facilities all make ours the hotel of choice for meetings, conferences, weddings, and events of any size. Guests can also enjoy cross signing and cross use of facilities at the two beautifully appointed Sheraton Pudong and Four Points Pudong

Hotel data

Hotel built in 2007, Number of floors 39, Total number of rooms 525, of which have 2 separate beds 154, Number of suites (separate rooms) 63, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Hotel, Trade fair/conference hotel

AddressShow map

No. 38 Pujian Road, 200127 Shanghai, China


  • Station (Shanghai - Railway Station) 7.3 km
  • City centre (Shanghai) 5.76 km
  • Airport (Shanghai Hongqiao International Airport (SHA)) 17.25 km

Service times

Earliest check-in:

4:00 PM

Latest check-out:

1:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Restaurant(s) 3
  • Hotel bar
  • Café/bistro
  • Indoor pool
  • Health and beauty center
  • Automatic emergency wake-up alarm
  • Fitness centre

Room facilities

  • Cable TV
  • TV remote control
  • Desk
  • Telephone in the bathroom
  • Voicemail
  • Room safe
  • Mini-bar
  • Kitchenette
  • Fridge
  • Coffee machine/tea-maker
  • Ironing machine for pants
  • Iron + ironing board
  • Centrally controlled air conditioning
  • Make-up mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathrobes
  • TV with international news channel

In-house services

  • Safety deposit boxes at reception
  • Ice machine
  • Air conditioning in public areas
  • Classic concierge service
  • Free daily newspapers
  • Business center
  • Laundry service
  • Shoe-polishing machine
  • Limousine service

Hotel location

No. 38 Pujian Road, 200127 Shanghai - Shanghai

Evaluations of Sheraton Grand Shanghai Pudong Hotel & Residences

Overall 86 ratings, including comments: 54 ratings
8.3 / 10
Average rating of all hotel guests
94% of all hotel guests would recommend this hotel to their friends
Corporate customers
5.3 / 10
March 2019

Room size and facilities.

English level of the staffs are not always good enough even with Sheraton brand. Hard to get taxi. Need to bear in mind to that not that close to either city center nor any of SAP offices - need to plan well on traffics and “negotiations” with taxi drivers. Breakfast variation - very Chinese though in Sheraton

10 / 10
December 2018

The swimming pool is amazing.

Corporate customers
8.6 / 10
November 2018

Great location, comfortable rooms, helpful & friendly front desk staff

limited choice for vegetarian food, No Indian food,

Corporate customers
8.7 / 10
November 2017

Friendliness approach of Hotel Staff. Staff was understanding English Language.

Scope of Improvement. I have seem more Indians visiting your hotels. Can keep few Indian Veg. dishes in breakfast.

Corporate customers
5.8 / 10
November 2017

Near to subway station, most taxi driver has no problem to find it.

Carpet in the room will need to be replaced. Looks old and quite dirty. Breakfast varieties was limited, very standard items to choose from

Corporate customers
9.8 / 10
July 2017

The room quality and their amenities. A lot of choices for breakfast. Location is convenient to metro and shopping mall.

Electric power plug in the room is hard to plug in. The Wifi signal is not so strong and can't use for Telecon.

Corporate customers
8.0 / 10
January 2015

The surrounding is very good, subway, cinema, malls and restaurants, which is very convinient.of course, nearly to downtown. And the bed and quilt is very comfortable! Recommend!

The cleaness of the floor of the lobby and room is not very well

Corporate customers
7.6 / 10
September 2014


very difficult to hire a taxi from hotel

Corporate customers
6.6 / 10
July 2014


Bed quality is not good.

Corporate customers
6.7 / 10
June 2013

I have bad experience this time actually: 1> internet not work for IPAD 2> bath room have water flood, it not flow well. 3> breakfast the cup very old and have many scar.i have remind manager should scrap it. 4> when I check out, reception do not know my information, i guess system have problem, because i am memember of this hotel. later on found my previous check it record did not cumulate score in my member card. but that is the reason i keep to live at this hotel every time. hope it could improve.

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

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