Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Sheraton Ambassador Hotel (Monterrey)

Ave. Hidalgo 310 Oriente, 64000 Monterrey
Center 1.00 km Airport 23.00 km
7.9

17 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety
Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
1/1 Sheraton Ambassador Hotel (Monterrey)
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business tariff
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ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety
Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

We would like to cheerfully welcome you to the Sheraton Ambassador Hotel. When you stay at a hotel that is a part of the Starwood Hotels & Resorts family you can be assured that all of your needs will fulfilled. Ask our talented reception team for details on car hire and feel free to use hotel parking during your stay. Guests of this hotel are welcome to bring their pets. Access to the upper floors is made easy by our lift. Enjoy a relaxing evening with family in our acclaimed restaurant or the convivial hotel bar.

Hotel data

Hotel built in: 1953, Last complete renovation: 2015, Last partial renovation: 2015, Number of floors: 12, Trade fair/Conference hotel, Number of rooms: 885, Number of double rooms: 115, Number of suites/appartments: 12,

Reception open
During the week
Not occupied

Reception manned at weekends
Not occupied

Check-In: 15:00 p.m.
Check-Out: 12:00 p.m.

Accepted payment methods

The following credit cards are accepted by Sheraton Ambassador Hotel (Monterrey):

American Express Japan Credit Bureau Mastercard Visa

Service & facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Automatic emergency wake-up alarm
  • Hotel bar

Room facilities

  • Radio
  • TV with international news channel
  • TV remote control
  • Voicemail
  • Cable TV
  • Bathroom with bathtub
  • Desk
  • Room safe
  • Bathroom with shower
  • Bathrobes
  • Hairdryer
  • Centrally controlled air conditioning
  • Fridge
  • Iron + ironing board

In-house services

  • Car rental
  • Porter service:
  • Pets permitted:
  • Air conditioning in public areas
  • Safety deposit boxes at reception
  • ATM
  • Audiovisual conference equipment
  • Conference facilities for up to 8 people

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Sheraton Ambassador Hotel (Monterrey)

Sheraton Ambassador Hotel (Monterrey): Location and distance

Show hotel on map

Center: 1.00 km - Monterrey

Airport: 23.00 km

Frequently asked questions about Sheraton Ambassador Hotel (Monterrey)

How was the Sheraton Ambassador Hotel rated on average?
On average, the Sheraton Ambassador Hotel was rated 7.9 by 17 former guests.
How far is the distance to the nearest airport?
The nearest airport is 23 kilometers from the Sheraton Ambassador Hotel.
Is the hotel Sheraton Ambassador Hotel centrally located?
The Sheraton Ambassador Hotel is approximately 1 kilometers from the city center.
Is there parking for hotel guests at the Sheraton Ambassador Hotel?
The following parking options are available to hotel guests.
  • Hotel-owned car park
What are the breakfast times at the Sheraton Ambassador Hotel?
Breakfast is not available at the Sheraton Ambassador Hotel.
Is it possible to cancel the booking at the Sheraton Ambassador Hotel free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
How can I pay at the Sheraton Ambassador Hotel?
The hotel offers the following payment options:
  • Discover
  • American Express
  • Japan Credit Bureau
  • Diners Club
  • Mastercard
  • Visa
  • Travelers' checks

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Evaluations of Sheraton Ambassador Hotel (Monterrey)

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
17 Evaluations 12 including comments:
7.9 / 10
75 % of the HOTEL INFO guests recommend this hotel
Date Best rating

group traveler between 30 and 40 years

28.01.20

5.7 Sufficient

Negative The rooms are very old, and not clean. They have a strong smell of humidity.

group traveler between 30 and 40 years

09.12.19

10 Excellent

Positive Clean and modern hotel in Downtown Monterrey. Very good breakfast Negative WiFi could be better

anonymous

06.12.19

9 Excellent

Positive The breakfast is very good. A lot of options of food. Negative The Parking has extra charge.

group traveler up to 30 years

01.12.19

7.5 Good

Negative I have a no smoke room but it smell a lot at Tabaco

corporate customer between 40 and 50 years

15.02.19

1.7 Appealing

Positive Nothing in particular. Negative Very unfriendly and incompetent front desk staff. Very noisy room. No breakfast available before 7:00am.

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