Hotel Royal in Kraków - 3 HOTEL INFO stars

This is what awaits you:

  • 1 bottle of mineral water
  • Personal daily newspaper for every room
  • WLAN in room

Hotel description Royal

We would like to warmly welcome you to the Royal. As a member of the Hotele21 family, the Royal is part of a network dedicated to providing you with total satisfaction with your accommodation. Guests are welcome to hire a car directly from our reception and can use hotel parking during their stay. Free for you On arrival at the hotel you will receive a free bottle of water. Highlights, for instance a complimentary newspaper delivered day-to-day, await you in each and every room. The public rooms in the hotel all offer WiFi. Make yourself at home Leave your valuables in the hotel safety deposit box. You can either use the stairs or our elevator to reach your cosy room on the upper floors. Video surveillance is operating in the lobby area. Your ski equipment can be stored in a separate room. A family-friendly atmosphere is a high priority at this hotel, which features a children's play area and has non-smoking rooms available upon request. Culinary greetings from the kitchen Meet your family and friends in our hotel bar. And if you're craving something to eat, then head over to our restaurant, which also serves diabetic and vegetarian meals as well as wholesome multi grain foods. Where you will stay Each of the hotel rooms have a desk. The televisions in our hotel have satellite programmes. A kettle (for brewing coffee), a hair-dryer as well as a minibar stocked with mouth-watering goodies are available in each room. During your entire trip you will be able to stay in touch with your family or friends since a properly functioning landline is included in all our hotel rooms. Every bathroom has a bathtub for your convenience. The sound proof windows in your room ensure a peaceful stay. We feature fun-filled activities for you to do with your co-travellers, for example ski-touring. It is a big hit among our visitors. Fishing is one of the leisure activities offered at our hotel and is a real favourite among our hotel's visitors. This hotel is housed in 4 monumental buildings in Art Nouveau style. The excellent location within the Planty Park means you can easily reach many of Krakow’s major attractions on foot. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1898, Last partial renovation 2011, Number of floors 4, Total number of rooms 63, Number of single rooms 30, Number of double rooms 33, of which are suitable as three-bed rooms 9, Number of apartments 3, Number of rooms with air conditioning 10, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Number of luxury rooms 81, Number of business rooms 20, Hotel, City hotel, Business hotel, Boutique hotel, Trade fair/conference hotel, Apartment/Suite hotel, Suite hotel, Holiday hotel, Health and beauty hotel, Spa hotel, child-friendly hotel, Family hotel, Hostel/Youth hostel, Cycling/biker hotel, Hiking hotel, Winter sports hotel, No-smoking hotel, No-smoking room 0, Family rooms available 13, Children's beds/cots 1, Extra-long (over 2m) beds in 4 rooms

AddressShow map

Ul. Sw. Gertrudy 26, 31-048 Kraków, Poland


  • Station (Kraków - Głowny Railway Station) 1.66 km
  • City centre (Krakau) 0.82 km
  • Airport (John Paul II International Airport Kraków-Balice Airport (KRK)) 11.34 km
  • Highway (Mirowski) 5.0 km

Service times

Reception open:

1:00 AM to 1:00 AM

Reception manned at weekends:

1:00 AM to 1:00 AM

Earliest check-in:

3:00 PM

Latest check-out:

1:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
  • Billing to corporate account possible
  • Discover

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park Fee per 24 hours 65,00 PLN Hourly rate 10,00 PLN
  • Car park is directly by hotel
  • Car park is a 0-minute walk away
  • Secure parking
  • Parking for women at hotel
  • Marked disabled parking space
  • Coach parking space at hotel
  • Executive/business floor
  • Restaurant(s) 1 open from 06:30.00 until 10:00.00 and from 12:00 until 12:00.00
  • Hotel bar
  • Café/bistro
  • Garden/park
  • Sunbathing lawn
  • Children's playground
  • Health and beauty center open from 00:00.00 until 18:00.00
  • Beauty parlor open from 12:00.00 until 20:00.00
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Security guards
  • WLAN with Internet access in lobby Hourly rate 0,00 PLN
  • Mobile phone reception
  • Fitness centre Fee 0 PLN
  • Door with security chain in 98 rooms
  • Breakfast from 06:30 o'clock to 10:00 o'clock
  • Breakfast for early risers from 06:30 o'clock to 10:00 o'clock
  • Vegetarian food available
  • Wholefood available
  • Diabetic food available
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Parking areas patrolled
  • Video surveillance recorded 24 hrs a day
  • Hotel staff trained in first aid
  • Hotel staff trained in cardio pulmonary resuscitation (CPR)
  • Hotel staff trained in automated external defibrillator usage (AED)

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0 PLN
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 4
  • Satellite TV
  • TV remote control
  • Radio
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone on the desk
  • Mini-bar
  • Coffee machine/tea-maker
  • Iron + ironing board
  • Individually controlled ventilation
  • Soundproof windows
  • Windows for opening
  • Full-length mirror
  • Bathroom with bathtub
  • Bathroom with shower
  • Emergency information
  • Plan of emergency exits

In-house services

  • Large dogs permitted Fee per day 50 PLN
  • Pets permitted Fee per day 50 PLN
  • Hotel safe
  • ATM
  • Classic concierge service
  • Express check-out
  • Porter service Cost per item 0 PLN
  • Free daily newspapers
  • Business center
  • Secretarial services
  • Car rental
  • Sightseeing tours
  • Laundry service
  • Shoe-polishing service
  • Shoe-polishing machine
  • 1 bottle of mineral water
  • Personal daily newspaper for every room
  • WLAN in room
  • Towels changed every 1 day(s)
  • Beddings changed every 1 day(s)
  • Storeroom for skiing equipment

Hotel location

Ul. Sw. Gertrudy 26, 31-048 Kraków - Malopolskie

Evaluations of Royal

Overall 19 ratings, including comments: 14 ratings
6.3 / 10
Average rating of all hotel guests
Corporate customers
1.0 / 10
April 2018

They made me a reservation to another hotel, as they had some problems at heating system. At least this was their explanation....New location was OK. So, nothing to evaluate. But, for sure I will not make a reservation to this hotel again.

Corporate customers
4.5 / 10
June 2017

Nice staff, very good breakfast, attractive location.

Extremely loud (windows towards tram tracks), dirty room, extremely hot in summer!

Corporate customers
6.2 / 10
June 2017

Great location, very good breakfast

Terrible smell in the room (1st floor), no A/C and not possible to open the window due to huge noise outside

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

More information