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Hotel description Regina
Hotel data
Hotel built in 1995, Last partial renovation 2012, Number of floors 4, Total number of rooms 17, Number of single rooms 10, Number of double rooms 7, of which have 2 separate beds 2, Hotel open all year round, Reception manned at weekends from 07:00, to 18:00, Reception manned from 06:00, to 19:00, Earliest check-in 12:00, Latest check-out 11:00, Multilingual staff on hand 24 hours a day, Bed-and-breakfast hotel, City hotel, family-run hotel, child-friendly hotel, No-smoking room 8, DEHOGA Rating 3, DEHOGA Rating valid until 2018-11-30
AddressShow map
Vogelsangerstr. 273-275, 50825 Cologne, Germany
Distances
Service times
Reception open:
6:00 AM to 7:00 PM
Reception manned at weekends:
7:00 AM to 6:00 PM
Earliest check-in:
12:00 PM
Latest check-out:
11:00 AM
Hotel facilities
- Elevator
- Hotel-owned car park
- Car park is directly by hotel
- Smoke detectors
- WLAN with Internet access in lobby
- Breakfast from 06:30 o'clock to 09:30 o'clock
- Hallways equipped with fire exstinguishers
- Hotel staiways ventilated
- Hotel complies with country/state/local fire laws
- Building meets all current local, state and country building codes
Room facilities
- WLAN with Internet access in rooms Hourly rate 0 EUR
- Satellite TV
- TV remote control
- Desk
- Separate luggage store
- Telephone by the bed
- Mini-bar
- Soundproof windows
- Windows for opening
- Make-up mirror
- Full-length mirror
- Hairdryer
- Bathroom with shower
- Plan of emergency exits
- TV with international news channel
In-house services
- Large dogs permitted Fee per day 10 EUR
- Pets permitted Fee per day 10 EUR
- Free daily newspapers
- Parking directly by the hotel
- Bike rental
- WLAN in room
- Beddings changed every 3 day(s)
Hotel location
Evaluations of Regina
room was clean.
She charged me for a tax that she refused to explain to me, I asked what it was - she gave me a piece of paper that was in German - i explained I cant read German - she refused to translate and just said I had to pay it - I then asked my colleagues in the Cologne office what this was - it was a tax for Tourists but business trips do not pay this - even though on my invoice says all over it was business trip. Plus My booking was for 16th until the 20th originally - I just wanted to reduce by one day and she refused and still charged me for the 4 nights - and was very rude about it - I asked on the morning on the 16th - yes short notice but I needed to be in on the Friday this happens in business and she was very rude and not understanding. - they do have a 48 hour cancellation - and change comes into that also so you need to be careful with this hotel! other hotels have the same policy but are more understanding and comply. Customer service was not there. And when i was checking out - she seemed more interested in refilling her coffee- came to the desk i said i wanted to check out - she said ok picked up her cup and went to the kitchen and came back with a coffee. The lights were always off as well in the hallway - so was very dark all the time. no windows.