Best Western London Queens Crystal Palace Euro Hotel - 3 HOTEL INFO stars

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Euro Queens Hotel, London


In the vibrant southern London suburb of Croydon, the majestic 3 star Queen's Hotel offers complete comfort and convenience for those wanting to explore the exuberant surrounding areas. Al...

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Hotel description Best Western London Queens Crystal Palace Euro Hotel

Euro Queens Hotel, London


In the vibrant southern London suburb of Croydon, the majestic 3 star Queen's Hotel offers complete comfort and convenience for those wanting to explore the exuberant surrounding areas. Although the bustling centre of London is easily and quickly reachable by train, the excellent location of the hotel in a peaceful, leafy area means guests will wake each morning feeling recharged and rejuvenated. The historical hotel overlooks the gorgeous Crystal Palace Park, which houses a well facilitated leisure centre, a winding maze and a themed dinosaur exhibition.


Each spacious and modern room boasts convenient amenities such as air conditioning, tea and coffee making facilities, television and modern private bathroom suites. Families and large groups will be delighted with the economical and affordable prices of all of the rooms. A continental and traditional English breakfast is served in the impressive dining room, which boasts excellent views of the surrounding city.


The warm, accommodating staff will be delighted to assist travellers in organising touristic activities; the nearby Crystal Palace football grounds will excite sports fans, and the close proximity of London's cultural and historic centre will delight travellers wanting to fully immerse themselves in English culture. The hotel offers supplemented, secure parking to those wishing to explore London by car.


After an exhausting day of sightseeing, relax and recline in the ambient surroundings of the chic lounge bar and top floor restaurant, which serves classic cuisine made from the freshest, quality ingredients. Whatever you decide to do during your exciting getaway, the Euro Queen's Hotel is guaranteed to fulfil your every need.

NOTEÖ In the interests of security and to prevent fraud, at the time of check-in, guests may be required to confirm their identity by providing their booking reference; their passport/identity card/driving licence and a valid credit or debit card which will be swiped in the presence of the card holder. If guests are travelling from outside the UK, Ireland or any country in the Commonwealth we are also obliged by law to require guests to provide the number and place of issue of your passport/identity card and details of their next destination. These records will be kept for at least 12 months and may be disclosed or made available for inspection by any police officer or as otherwise required by applicable law in connection with the prevention or investigation of crime. The information above may be requested for each member of your party over the age of 16 and we reserve the right to refuse entry to persons who cannot provide the information set out above. Guests will be issued a photographic ID card upon completion of the registration process. This ID is specific for the Hotel muse and is to ensure security at the Hotel is upheld. Guests will be requested to show this ID upon request. The hotel offers limited parking -charges apply and is located outside of the London Congestion Charge Zone. For non-refundable reservations the card used has to be presented at check-in. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1854, Last complete renovation 2018, Last partial renovation 2006, Number of floors 5, Total number of rooms 331, Number of single rooms 6, Number of double rooms 255, of which have 2 separate beds 70, of which have a double bed 130, of which are suitable as three-bed rooms 69, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 11:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Hotel, City hotel, Family hotel, No-smoking hotel, Gay and lesbian-friendly hotel, No-smoking room 331, Family rooms available 20

AddressShow map

Church Road 122, SE19 2UG London, United Kingdom


  • Station (London - Victoria Railway Station) 9.85 km
  • City centre (London) 15.58 km
  • Airport (London City Airport (LCY)) 13.85 km

Service times

Reception open:

1:00 AM to 1:00 AM

Reception manned at weekends:

1:00 AM to 1:00 AM

Earliest check-in:

3:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Car park is directly by hotel
  • Secure parking
  • Marked disabled parking space
  • Coach parking space at hotel
  • Restaurant(s) 1 open from 16:00.00 until 22:30.00 Closed sunday
  • Hotel bar
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • WLAN with Internet access in lobby
  • Mobile phone reception
  • Breakfast from 07:00 o'clock to 10:00 o'clock
  • Halal food available
  • Vegetarian food available
  • Diabetic food available
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • Building meets all current local, state and country building codes
  • Parking areas patrolled
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Hotel staff trained in first aid

Room facilities

  • WLAN with Internet access in rooms
  • TV remote control
  • Desk
  • Separate luggage store
  • Telephone by the bed
  • Telephone on the desk
  • Room safe
  • Coffee machine/tea-maker
  • Iron + ironing board
  • Temperature controls in 331 rooms
  • Individually controlled ventilation in 331 rooms
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with shower
  • Emergency information
  • Plan of emergency exits
  • Free tea supplies in room

In-house services

  • Hotel safe
  • Vending machine for beverages
  • Air conditioning in public areas
  • Meets ISO 14001 environmental management standard
  • Classic concierge service
  • Express check-out
  • Pets not allowed

Hotel location

Church Road 122, SE19 2UG London - Crystal Palace

Evaluations of Best Western London Queens Crystal Palace Euro Hotel

Overall 37 ratings, including comments: 21 ratings
Couple under thirty
7.2 / 10
October 2015

Customer service was horrible I asked if I could get a key was only allowed one!

Couple over fifty under sixty
9.6 / 10
June 2014

The location is alright at Crystal Palace. We googled the location from the internet by surfing hotels in and around West Norwood, London. Booking was prompt. We enjoyed our stay indeed for the 1 night.

The only thing was that we had to climb the stairs to Room 831, as there was not lift in that part of the hotel //

Couple over fourty under fifty
3.3 / 10
June 2011

walking distance from station and nightlife.

very poor room. sink blocked, very shabby curtains, light roses hanging down exposing wires. un pleasent smell in corrider (we were on lower floor, the smell was not at reception level.) tiles on bathroom floor broken. all in all not a pleasent stay.

Private Solo traveller
4.8 / 10
November 2010

Low price, close to National Railway (Crystal Palace), polite service.

Room was in the basement, it was smelling with wet paint, corridors and doors looking shabby. Lunch extremely modest. My room was far from the ones displayed on hotel's pictures.

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

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