Hotel Quality Ambassador in Hamburg - 3 HOTEL INFO stars

This is what awaits you:

  • WLAN in room

Hotel description Quality Ambassador

A perfect location for city travellers

The Quality Hotel Abassador Hamburg is in a central location with good access to transportation. The interurban railway and subway station Berliner Tor is only a few hundred meters away. The city centre, the harbour and the Alster tributary are only a few minutes away.

Your accommodation at a glance

The rooms are characterized by a bright and friendly atmosphere. They exhibit an innovative bathroom layout and you can chose if you prefer a shower or a bathtub.

This also awaits you

Swim in the house-in pool or relax in the Finnish sauna. The hotel's playground area makes children's dreams come true and will make their hearts beat faster.

Hotel data

Hotel built in 1967, Last complete renovation 1999, Last partial renovation 2014, Number of floors 6, Total number of rooms 119, Number of single rooms 38, Number of double rooms 81, of which have 2 separate beds 27, of which have a double bed 42, of which are suitable as three-bed rooms 14, Rooms with connecting door 7, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Number of luxury rooms 12, Hotel, City hotel, Business hotel, Trade fair hotel, Trade fair/conference hotel, child-friendly hotel, Family hotel, No-smoking hotel, VDR certified conference hotel, No-smoking room 100, DEHOGA Rating 3, DEHOGA Rating valid until 2020-07-24

AddressShow map

Heidenkampsweg 34, 20097 Hamburg, Germany


  • Station (Hamburg Hbf) 1.1 km
  • City centre (Hamburg) 0.34 km
  • Airport (Hamburg Airport (HAM)) 9.19 km
  • Highway (A255 - Abzweig Veddel - Anschluß Neue Elbbrücken) 2.3 km

Service times

Reception open:

0:00 AM to 24:00 PM

Reception manned at weekends:

0:00 AM to 24:00 PM

Earliest check-in:

2:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Visa
  • Eurocard/MasterCard
  • American Express
  • Electronic cash
  • Billing to corporate account possible

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0 EUR
  • Hotel-owned car park Fee per 24 hours 10,00 EUR
  • Car park is directly by hotel
  • Car park is a 0-minute walk away
  • Garage in the hotel Fee per 24 hours 10 EUR
  • Restaurant(s) 1 open from 12:00.00 until 22:00.00
  • Hotel bar
  • Garden terrace
  • Indoor pool open from 16:00.00 until 22:00.00
  • Sauna Fee 0 EUR
  • Fitness room
  • Fire alarm
  • Smoke detectors
  • WLAN with Internet access in lobby Hourly rate 0 EUR Fee per day 0 EUR
  • Mobile phone reception
  • WLAN operator LAN1
  • Breakfast from 06:30 o'clock to 10:00 o'clock
  • Vegetarian food available
  • Wholefood available
  • Seating with armrests in reception area
  • Interior lighting in public areas with motion sensors
  • Within walking distance of public transport max. 500m
  • Table service
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Audible smoke alarm in hallways
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Parking area equipped with lights
  • Emergency back-up generators
  • Hotel staff trained in first aid

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0 EUR
  • Cable TV
  • TV remote control
  • Radio
  • Desk
  • Separate luggage store
  • Telephone on the desk
  • Mini-bar
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Emergency information
  • Plan of emergency exits
  • TV with international news channel
  • Separate reading light for bed
  • Separate luggage storage space
  • Spacious wardrobe (linen shelf, hanging options)
  • Hooks for bath robes in bathroom
  • Generous storage space in the bathroom

In-house services

  • Large dogs permitted Fee per day 10 EUR
  • Pets permitted Fee per day 10 EUR
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Changing mat for babies
  • Free daily newspapers
  • Shoe-polishing machine
  • WLAN in room
  • Towels changed every 2 day(s)
  • Beddings changed every 3 day(s)
  • Chemist and doctor can be contacted via reception
  • Various daily newspapers available
  • Information material about the hotel, region and local events
  • Local map and destination/city information in Mandarin
  • Adaptor for Chinese/US plugs

Hotel location

Heidenkampsweg 34, 20097 Hamburg - Hammerbrook

Evaluations of Quality Ambassador

Overall 322 ratings, including comments: 175 ratings
7.4 / 10
Average rating of all hotel guests
81% of all hotel guests would recommend this hotel to their friends
Corporate customers
7.0 / 10
November 2017


Lärm von Straße und Eisenbahn

Solo traveller
6.9 / 10
May 2017

Frühstück standard, für den Preis ok.

Ein Fitnessstudio direkt am Pool ist einfach schlecht. Die Luftfreuchtigkeit ist viel zu hoch. So schwül sollte man nicht trainieren müssen.

6.8 / 10
November 2015

Close to the train station.

The room was smallest i have ever stayed in during a business trip. The bed was barely wide enough for a person to sleep. The shower was right behind the bed. Looked like they made the room then somehow squeezed in the toilet and shower.

Private Solo traveller
6.4 / 10
May 2011

Nice, large and clean room. Friendly staff. Good location. Hotel looks a lot nicer inside than it does from the outside.

Price is high for what you get.

Private Solo traveller
5.6 / 10
August 2008

Very economy - extremely small room. TV didn't work, wake-up call didn't work.

Private Solo traveller
8.7 / 10
July 2008

staff went out of their way to make my stay enjoyable

very small room

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