Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Q Hotel Plus Kraków

Center 2.00 km Train station 4.00 km Airport 110.54 km
8.9

113 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Q Hotel Plus Kraków
Q Hotel Plus Kraków
Q Hotel Plus Kraków
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business tariff details
myHOTEL DE Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHOTEL DE members, known as the HOTEL DE Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHOTEL DE members
Both business & leisure travellers
business tariff
€0.00
Single room Standard-Tariff €131.05 Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HOTEL INFO guests in the hotel Q Hotel Plus Kraków

  • Free WiFi
  • 1 bottle of mineral water
  • Free use of an internet terminal
Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

In the name of our entire staff, we welcome you enthusiastically to the Q Hotel Plus Kraków. The Best Western family cordially welcomes you to the Q Hotel Plus Kraków! Ask our helpful reception team for details on car hire and feel free to use hotel parking during your stay. Located at our hotel are car parking spots for the benefit of our guests. A free bottle of water awaits you on arrival. Stay connected during your stay, you will have access to Wi-Fi in public areas and an internet terminal, which are of course free of charge. Make yourself at home Our hotel strong box ensures security for articles of value. The elevator to the upper floors makes it easy to reach your well-found room. Video surveillance is operating in the lobby area. Culinary greetings from the kitchen During the day head towards the hotel's restaurant and grab a bite to eat. Vegetarian and diabetic dishes as well as wholesome meals are also on the menu. And in the evening you can enjoy a tasty beverage in the hotel's bar. Where you will stay One of the hotel's courtesies is a TV (cable) that is part of every single room. For some in-room entertainment just switch on the satellite Television set and watch your favourite channels. Each hotel room features a telephone. In all of the rooms an electric kettle is available for our guests to enjoy a hot beverage. The hotel provides a modern fitness room. The BEST WESTERN PLUS Q Hotel Wrocław provides access to the free of charge wifi internet in throughout the hotel. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in: 2015, Number of floors: 6, Business hotel, City hotel, Children-friendly hotel, Trade fair/Conference hotel, Family hotel, Non-smoking hotel, Number of rooms: 154, Number of singlerooms: 37, Number of double rooms: 117, Number of twin-rooms: 79, Of which have a double bed: 55, Number of rooms with air conditioning: 154, Number of non-smoking rooms: 154, WiFi with internet access in rooms, WiFi with internet access in lobby, Free internet in room,

Reception open
During the week
Occupied 24 hours a day

Reception manned at weekends
Occupied 24 hours a day

Check-In: 15:00 p.m.
Check-Out: 12:00 p.m.

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by Q Hotel Plus Kraków:

American Express Mastercard Visa

Service & facilities

  • Reception (lobby)
  • Elevator
  • Mobile phone reception
  • Public internet terminal:
  • WiFi with internet access in lobby
  • Car park is directly by hotel
  • Marked disabled parking space
  • Secure parking
  • Hotel-owned car park Price/Day 80,00 PLN
  • Garage in hotel Price/Day 70,00 PLN
  • Parking Price/Day 70,00 PLN
  • Hotel-owned car park
  • Fire alarm
  • Smoke detectors
  • Video surveillance of hotel lobby
  • Video surveillance of entrances
  • Video surveillance of hallways
  • Building meets all current local/state/country building codes
  • Audible smoke alarm in hallways
  • Guest rooms accessed by interior entrances
  • Audible smoke alarms in guest rooms
  • Hotel auto-linked to fire station (Alarm automatically notifies fire station)
  • Hotel staff trained in first aid
  • Smoke detectors in all rooms
  • Automated external defibrillator on site (AED)
  • Hotel staff trained in cardiopulmonary resuscitation (CPR)
  • Hotel staff trained in automated external defibrillator usage (AED)
  • Visual alarms for the deaf/hard of hearing in guest rooms
  • Video surveillance recorded 24 hrs a day
  • Guest room doors self-closing
  • Hotel stairways ventilated
  • Hotel complies with country/state/local fire prevention laws
  • Emergency exits for each floor
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Visual alarms for the deaf/hard of hearing in public areas
  • Parking area equipped with lights
  • Visual alarms for the deaf/hard of hearing in hallways
  • Fitness room:
  • Fitness centre:
  • Breakfast: 06:30 - 10:30
  • Breakfast for early risers:
  • Wholefood available
  • Vegetarian food available
  • Hotel bar
  • Diabetic food available
  • Restaurant(s): 1
    06:30 - 10:30
    13:00 - 23:00

Room facilities

  • Wheelchair users can check door widths at reception
  • Satellite TV
  • Telephone on the desk
  • TV remote control
  • Cable TV
  • WiFi in all rooms
  • Minibar
  • Desk
  • Windows for opening
  • Room safe
  • Plan of emergency exits
  • Bathroom with shower
  • Emergency information
  • Make-up mirror
  • Soundproof windows
  • Full-length mirror
  • Hairdryer
  • Temperature controls: : 154
  • Waterboiler
  • Iron + ironing board in 154 rooms
  • Free tea supplies in room

In-house services

  • Shoe-polishing machine
  • Laundry service
  • Change of towels once a day
  • Change of linen every 3 days
  • Free WiFi
  • 1 bottle of mineral water
  • Free use of an internet terminal
  • Car rental
  • Express check-out
  • Classic concierge service
  • Sightseeing tours
  • Business Center
  • Large dogs permitted: Price/Day: 40,00 PLN
  • Pets permitted: Price/Day: 40,00 PLN
  • Air conditioning in public areas
  • Hotel safe
  • ISDN internet access in all conference rooms
  • DSL/Broadband internet access in all conference rooms
  • Audiovisual conference equipment
  • Number of conference rooms: 3
  • Conference facilities for up to 300 people

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Q Hotel Plus Kraków

Q Hotel Plus Kraków: Location and distance

Center: 2.00 km - Rynek Główny

Airport: 110.54 km - Poprad-Tatry Airport (TAT)

Train station: 4.00 km - Dworzec Główny Kraków

Frequently asked questions about Q Hotel Plus Kraków

How was the Q Hotel Plus Kraków rated on average?
On average, the Q Hotel Plus Kraków was rated 8.9 by 113 former guests.
How far is the distance to the nearest train station?
The nearest train station is 4 kilometers from the Q Hotel Plus Kraków.
How far is the distance to the nearest airport?
The nearest airport is 110.5 kilometers from the Q Hotel Plus Kraków.
Is the hotel Q Hotel Plus Kraków centrally located?
The Q Hotel Plus Kraków is approximately 2 kilometers from the city center.
Is there parking for hotel guests at the Q Hotel Plus Kraków?
The following parking options are available to hotel guests.
  • Hotel-owned car park
  • Marked disabled parking space
  • Secure parking
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the Q Hotel Plus Kraków?
Is it possible to cancel the booking at the Q Hotel Plus Kraków free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
What times is the reception staffed?
Reception hours are as follows:
  • Weekdays: 24 hours busy.
  • Weekends: 24 hours busy.
How can I pay at the Q Hotel Plus Kraków?
The hotel offers the following payment options:
  • American Express
  • Diners Club
  • Mastercard
  • Visa

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Evaluations of Q Hotel Plus Kraków

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
113 Evaluations 55 including comments:
8.9 / 10

corporate customer between 30 and 40 years

03.02.20

8.1 Very good

Positive + room temperature setting + view from the bedroom + room size + healthy stuff in the breakfast buffet line Negative + WiFi signal in the room did not work properly.

group traveler between 30 and 40 years

15.11.19

6.7 Satisfying

Positive The hotel facilities are nice as well as location withing the city. Negative The receptionist were a little 'high and mighty'. No snacks available at the bar. English questionable.

couple over 60 years

28.08.18

8.4 Very good

Positive Perfect location, very clean. Negative Almost no storage places in the room (fine for one night, not more), unfriendly lady in the hotel bar, she denied to get two beers on hotel account and no smile, friendless. Wrong English in reception.

corporate customer between 50 and 60 years

12.09.16

9.7 Excellent

Positive Multiple staff was always available to ask questions. Within walking distance to old town. Negative The light timer for the hotel floors needs to be extended. I walk quickly but many times the hall lights went out before the elevator arrived or before I made my way back to the room, which was second to last in the hallway.

solo traveller

09.09.16

10 Excellent

Positive I liked everything about this hotel Staff is friendly and very accommodating. Check in and check out is so simple and the rooms are beautiful Negative The automatic lights in the hallways should be programmed to stay on a bit longer so that when waiting for the elevator it does not go off so quickly