Q Hotel Plus Kraków - 4 HOTEL INFO stars

This is what awaits you:

  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • WLAN in room

Hotel description Q Hotel Plus Kraków

In the name of our entire staff, we welcome you enthusiastically to the Q Hotel Plus Kraków. The Best Western family cordially welcomes you to the Q Hotel Plus Kraków! Ask our helpful reception team for details on car hire and feel free to use hotel parking during your stay. Located at our hotel are car parking spots for the benefit of our guests. A free bottle of water awaits you on arrival. Stay connected during your stay, you will have access to Wi-Fi in public areas and an internet terminal, which are of course free of charge. Make yourself at home Our hotel strong box ensures security for articles of value. The elevator to the upper floors makes it easy to reach your well-found room. Video surveillance is operating in the lobby area. Culinary greetings from the kitchen During the day head towards the hotel's restaurant and grab a bite to eat. Vegetarian and diabetic dishes as well as wholesome meals are also on the menu. And in the evening you can enjoy a tasty beverage in the hotel's bar. Where you will stay One of the hotel's courtesies is a TV (cable) that is part of every single room. For some in-room entertainment just switch on the satellite Television set and watch your favourite channels. Each hotel room features a telephone. In all of the rooms an electric kettle is available for our guests to enjoy a hot beverage. The hotel provides a modern fitness room. The BEST WESTERN PLUS Q Hotel Wrocław provides access to the free of charge wifi internet in throughout the hotel. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 2015, Number of floors 6, Total number of rooms 154, Number of single rooms 37, Number of double rooms 117, of which have 2 separate beds 79, of which have a double bed 55, Number of rooms with air conditioning 154, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Hotel, City hotel, Business hotel, Trade fair/conference hotel, child-friendly hotel, Family hotel, No-smoking hotel, No-smoking room 154

AddressShow map

Ul. Wygrana 6, 30-311 Kraków, Poland


  • Station (Dworzec Główny Kraków) 4.3 km
  • City centre (Rynek Główny) 2.0 km
  • Airport (Port lotniczy Kraków-Balice) 14.5 km

Service times

Reception open:

1:00 AM to 1:00 AM

Reception manned at weekends:

1:00 AM to 1:00 AM

Earliest check-in:

4:00 PM

Latest check-out:

1:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal
  • Hotel-owned car park Fee per 24 hours 60 PLN
  • Car park is directly by hotel
  • Secure parking
  • Marked disabled parking space
  • Garage in the hotel Fee per 24 hours 60 PLN
  • Restaurant(s) 1 open from 06:30.00 until 10:30.00 and from 13:00 until 23:00.00
  • Hotel bar
  • Fitness room
  • Fire alarm
  • Smoke detectors
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • WLAN with Internet access in lobby
  • Mobile phone reception
  • Fitness centre
  • Breakfast from 06:30 o'clock to 10:30 o'clock
  • Breakfast for early risers
  • Vegetarian food available
  • Wholefood available
  • Diabetic food available
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Visual alarms for the Deaf/Hard of Hearing in guest rooms
  • Visual alarms for the Deaf/Hard of Hearing in hallways
  • Visual alarms for the Deaf/Hard of Hearing in public areas
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Guest room doors self closing
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Hotel staff trained in first aid
  • Hotel staff trained in cardio pulmonary resuscitation (CPR)
  • Hotel staff trained in automated external defibrillator usage (AED)
  • Automated external defibrillator on site (AED)

Room facilities

  • Wheelchair users can check door widths at reception
  • WLAN with Internet access in rooms
  • Cable TV
  • Satellite TV
  • TV remote control
  • Desk
  • Telephone on the desk
  • Room safe
  • Mini-bar
  • Iron + ironing board in 154 rooms
  • Temperature controls in 154 rooms
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with shower
  • Emergency information
  • Plan of emergency exits
  • Water boiler in room
  • Free tea supplies in room

In-house services

  • Large dogs permitted Fee per day 40 PLN
  • Pets permitted Fee per day 40 PLN
  • Hotel safe
  • Air conditioning in public areas
  • Classic concierge service
  • Express check-out
  • Business center
  • Car rental
  • Sightseeing tours
  • Laundry service
  • Shoe-polishing machine
  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • WLAN in room
  • Towels changed every 1 day(s)
  • Beddings changed every 3 day(s)
  • Room service from 08:00.00 until 21:00.00

Hotel location

Ul. Wygrana 6, 30-311 Kraków - Malopolskie

Evaluations of Q Hotel Plus Kraków

Overall 115 ratings, including comments: 55 ratings
8.6 / 10
Average rating of all hotel guests
98% of all hotel guests would recommend this hotel to their friends
Corporate customers
8.1 / 10
February 2020

+ room temperature setting + view from the bedroom + room size + healthy stuff in the breakfast buffet line

+ WiFi signal in the room did not work properly.

Corporate customers
6.7 / 10
November 2019

The hotel facilities are nice as well as location withing the city.

The receptionist were a little 'high and mighty'. No snacks available at the bar. English questionable.

Couple over sixty
8.4 / 10
August 2018

Perfect location, very clean.

Almost no storage places in the room (fine for one night, not more), unfriendly lady in the hotel bar, she denied to get two beers on hotel account and no smile, friendless. Wrong English in reception.

Corporate customers
9.7 / 10
September 2016

Multiple staff was always available to ask questions. Within walking distance to old town.

The light timer for the hotel floors needs to be extended. I walk quickly but many times the hall lights went out before the elevator arrived or before I made my way back to the room, which was second to last in the hallway.

Solo traveller
10 / 10
September 2016

I liked everything about this hotel Staff is friendly and very accommodating. Check in and check out is so simple and the rooms are beautiful

The automatic lights in the hallways should be programmed to stay on a bit longer so that when waiting for the elevator it does not go off so quickly

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

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