Hotel Pollera in Kraków - 3 HOTEL INFO stars

This is what awaits you:

  • 1 bottle of mineral water
  • WLAN in room

Hotel description Pollera

Our entire staff would like to enthusiastically welcome you to the Pollera. The town's train station is only a few minutes walk away from the well-appointed hotel. Free for you A free bottle of water awaits you on arrival. A complimentary newspaper on a daily basis awaits you in all of the hotel rooms. WiFi can be found in the hotel's public areas. Make yourself at home Leave articles of value in our hotel strong box. You can either use the stairs or our lift to reach your appealingly arranged room on the upper floors. Video surveillance is operating in the lobby area. The hotel also offers car rental at great rates. Culinary greetings from the kitchen The hotel's restaurant is ready to satisfy your hunger. The menu includes vegetarian dishes as well as wholesome multi-grain meals. Where you will stay On a rainy day you can take advantage of your in-room entertainment. Satellite TVs are available in all of the hotel rooms. In all our rooms a properly functioning telephone is included. Each of the rooms have a radio in them. Our hotel offers leisure activities, like squash, in order to ensure our visitors have a fun trip. Get ready to catch the waves - Wind-surfing gear is provided, for both the professionals as well as for those just looking for a good time. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1834, Last complete renovation 1997, Last partial renovation 2012, Number of floors 3, Total number of rooms 42, Number of single rooms 7, Number of double rooms 31, of which have 2 separate beds 17, of which have a double bed 14, of which are suitable as three-bed rooms 9, of which are suitable as four-bed rooms 2, Number of suites (separate rooms) 2, Number of apartments 2, Number of rooms with air conditioning 2, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 23:30, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Hotel, City hotel, Art/design hotel, Boutique hotel, family-run hotel, No-smoking room 0, Family rooms available 2

AddressShow map

Ul. Szpitalna 30, 31-024 Kraków, Poland


  • Station (Kraków - Głowny Railway Station) 0.71 km
  • City centre (Krakau) 0.0 km
  • Airport (John Paul II International Airport Kraków-Balice Airport (KRK)) 11.3 km
  • Highway 6.0 km

Service times

Reception open:

1:00 AM to 1:00 AM

Reception manned at weekends:

1:00 AM to 1:00 AM

Earliest check-in:

4:00 PM

Latest check-out:

12:30 AM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0,00 PLN
  • Hotel-owned car park Fee per 24 hours 100 PLN
  • Car park is directly by hotel
  • Restaurant(s) 1 open from 07:00.00 until 10:00.00 Closed monday,tuesday,wednesday,thursday,friday,saturday,sunday
  • Café/bistro
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • WLAN with Internet access in lobby Hourly rate 0,00 PLN Fee per day 0,00 PLN
  • Breakfast from 07:00 o'clock to 10:00 o'clock
  • Vegetarian food available
  • Wholefood available

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0,00 PLN Cost per day 0,00 PLN
  • Satellite TV
  • TV remote control
  • Radio
  • Desk
  • Separate luggage store
  • Telephone by the bed
  • Soundproof windows
  • Windows for opening
  • Full-length mirror
  • Bathroom with bathtub
  • Bathroom with shower
  • Plan of emergency exits

In-house services

  • Hotel safe
  • Safety deposit boxes at reception
  • Vending machine for beverages
  • Washing machine for guests
  • Shuttle service to the airport Fee 90 PLN
  • Sightseeing tours
  • Laundry service
  • Shoe-polishing service
  • Shoe-polishing machine
  • 1 bottle of mineral water
  • WLAN in room

Hotel location

Ul. Szpitalna 30, 31-024 Kraków - Malopolskie

Evaluations of Pollera

Overall 75 ratings, including comments: 45 ratings
7.6 / 10
Average rating of all hotel guests
89% of all hotel guests would recommend this hotel to their friends
Corporate customers
6.0 / 10
August 2014

Breakfast Friendliness of the staff

Very poor internet, cannot be used for business purposes. Not a hotel to stay for business purpuses.

Private Solo traveller
6.0 / 10
December 2009

Close to Train and Bus station and as well to the centre.

Room smell smoke even if ´´non smoking´´.

8.4 / 10
June 2009

second stay // continuous improvement. Great location // highly recommended // value for money

Private Solo traveller
8.8 / 10
June 2009

Close to train station, walked to hotel, good location to old part of town.

Corporate customers
8.2 / 10
April 2009

I smelt a smoker has been in the room before.

Couple over sixty
8.2 / 10
August 2008

Very noisey at night - right through to early morning Woken up every night at 2.30 - 3.00am by noise / shouting in the street from (I was informed when I complained) adjoining night clubs This was not mentioned in hotel description Music very loud at midnight

5.2 / 10
July 2008

Central location, minutes walk to the rail station

For the money, it is poor quality. The staff I found indifferent and not particularly friendly. For the money I paid I expect more. I won't stay here again

Couple over sixty
9.2 / 10
March 2008

The style is rather old fashioned, but comfortable (the bathroom is modern).

Other customers also found these hotels of interest

Ul. Szpitalna 28
31-024 Kraków, Poland
8.8 / 10
Florianska 43
31-019 Kraków, Poland
9.6 / 10
Floriańska 35/ Św. Marka 20
31-020 Kraków, Poland
Ul. Florianska 29
31-019 Kraków, Poland
Sw. Tomasza 25
31-018 Kraków, Poland
Ul. Sw. Marka 29
31-024 Kraków, Poland

Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

More information