Hotel Phoenix City in Guangzhou - 5 HOTEL INFO stars

This is what awaits you:

  • 1 bottle of mineral water
  • Personal daily newspaper for every room
  • Parking directly by the hotel

Hotel description Phoenix City

Our whole team would like to gladly welcome you to the Phoenix City. When you stay at a hotel that is a part of the Country Garden Phoenix family you can be assured that all of your needs will fulfilled. You can hire a car directly from the hotel and are entitled to use hotel parking during your stay. Free for you A free bottle of water awaits you on arrival. Hotel-features, for example a free newspaper on a daily basis, are in all rooms. Our hotel's wireless internet can be used in the spacious public areas. Make yourself at home You can leave your valuable items at our strong box at our hotel's reception. The upper floors of the homey hotel are reached easily with the lift. We have video surveillance in our lobby. The hotel welcomes families with children. There is a play area for your little ones and families can be accommodated together in non-smoking rooms. Please let us know the composition of your party when booking. Culinary greetings from the kitchen The restaurant at our hotel offers delicious meals including both vegetarian and wholesome ones. Where you will stay The air-conditioned rooms in our hotel feature coffee making equipment, a minibar, a writing desk and cable TV. In your room you will also find satellite TV. The clientele in the hotel will appreciate the provided safe. Bathrooms in the hotel feature a shower, a bathtub and a hairdryer. All hotel rooms are fitted with soundproof windows for the comfort of our guests. Relax or be active Let the steam seeping out of our hotel's steam bath invite you into an area of pure relaxation. Feel free to use our hotel's well-equipped fitness room. During your stay at our hotel, enjoy some of our leisure activities, like a nice game of table tennis. We also provide fishing gear to ensure our visitors have a fun-filled trip. The curved ceiling and corridor of the hotel lobby is a recreation of the Sistine Chapel by Michelangelo. The golden and colorful frescoes exhibit the classicality and marvels of the Holy Bible stories once again. The blending of open, unconstrained Aegean culture and Oriental landscaping create a natural harmony and spell. The hotel lobby is overflowing with an air and perfection of Western art culture. Hotel Privileges during the 2011 Spring Canton Fair Period: -Free shuttle bus between Canton Fair Complex and hotel 15 minutes -Free pick up service between hotel and Airport/ East Railway Station (Inform guest’s arrival flight or railway information) -Free use of in-room Internet access -Spring Canton Fair Buyer card registration service directly in hotel Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 2003, Last complete renovation 2010, Number of floors 6, Total number of rooms 573, Number of single rooms 101, Number of double rooms 398, of which have 2 separate beds 217, Rooms with connecting door 36, Number of junior suites 28, Number of rooms with air conditioning 573, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Number of luxury rooms 199, Hotel, City hotel, Business hotel, All-inclusive hotel, Trade fair hotel, Trade fair/conference hotel, Airport hotel, Country hotel, Sport/leisure hotel, Holiday hotel, Holiday resort, Health and beauty hotel, Certified Spa Hotel, No-smoking room 217

AddressShow map

The Phoenix City. Xintang Section, Guangyuan Rd East, 511340 Guangzhou, China


  • Station (Guangzhou East Railway Station) 30.0 km
  • City centre (Guangzhou) 29.29 km
  • Airport (Guangzhou Baiyun International Airport (CAN)) 40.32 km

Service times

Reception open:

1:00 AM to 1:00 AM

Reception manned at weekends:

1:00 AM to 1:00 AM

Earliest check-in:

3:00 PM

Latest check-out:

1:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
  • Travelers' checks
  • Billing to corporate account possible

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park Fee per 24 hours 0,00 CNY
  • Car park is directly by hotel
  • Car park is a 2-minute walk away
  • Secure parking
  • Security patrolled car park
  • Parking with charging facility for electric cars
  • Garage is a 2-minute walk away
  • Secure parking for bicycles/motorbikes
  • Coach parking space at hotel
  • Executive/business floor
  • Restaurant(s) 1 open from 06:30.00 until 02:00.00
  • Hotel bar
  • Café/bistro
  • Disco
  • Open-air restaurant/beer garden, etc.
  • Garden/park
  • Garden terrace
  • Roof garden
  • Children's playground
  • Indoor pool open from 08:00.00 until 22:00.00
  • Outdoor swimming pool open from 15:00.00 until 21:00.00
  • Turkish bath
  • Fitness room
  • Health and beauty center
  • Beauty parlor open from 09:00.00
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • WLAN with Internet access in lobby Hourly rate 0,00 CNY
  • Mobile phone reception
  • Fitness centre Fee 0,00 CNY
  • Breakfast
  • Breakfast for early risers
  • Kosher food available
  • Halal food available
  • Vegetarian food available
  • Wholefood available

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • WLAN with Internet access in rooms Hourly rate 0,00 CNY
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 1
  • Cable TV
  • Satellite TV
  • TV remote control
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone by the bed
  • Telephone on the desk
  • Telephone in the bathroom
  • Voicemail
  • Room safe
  • Mini-bar
  • Coffee machine/tea-maker
  • Centrally controlled air conditioning
  • Temperature controls in 573 rooms
  • Individually controlled ventilation in 621 rooms
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Plan of emergency exits

In-house services

  • Hotel safe
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • ATM
  • Washing machine for guests
  • Classic concierge service
  • Express check-out
  • Porter service Cost per item 0,00 CNY
  • Free daily newspapers
  • Shuttle service to the central station Fee 300 CNY
  • Shuttle service to the airport Fee 600 CNY
  • Shuttle service to the trade fair Fee 0,00 CNY
  • Business center
  • Secretarial services
  • Car rental
  • Sightseeing tours
  • Laundry service
  • Shoe-polishing service
  • Shoe-polishing machine
  • 1 bottle of mineral water
  • Personal daily newspaper for every room
  • Parking directly by the hotel
  • Free garage in or directly by hotel
  • WLAN in room
  • Animated activities for guests
  • Evening entertainment
  • Store/mini supermarket
  • Hairdresser/barber
  • Limousine service
  • Medical service

Hotel location

The Phoenix City. Xintang Section, Guangyuan Rd East, 511340 Guangzhou - Zengcheng

Evaluations of Phoenix City

Overall 7 ratings, including comments: 6 ratings
7.3 / 10
Average rating of all hotel guests
85% of all hotel guests would recommend this hotel to their friends
Corporate customers
6.7 / 10
March 2018

the entire natural environment the hotel located is very nice the regular shuttle bus for connecting hotel and traffic center make guest more convienent .

dirty swimming pool , and decorative condition is a little bit old .

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

More information