Hotel Petit Palace Embassy Serrano in Madrid - 4 HOTEL INFO stars

This is what awaits you:

  • Fruit bowl
  • 1 bottle of mineral water
  • Bike rental

Hotel description Petit Palace Embassy Serrano

The Petit Palace Embassy Hotel is located in the geographical and business centre of the capital, in the exclusive and luxury commercial area of Calle Serrano in Madrid, near Plaza de Colón, Biblioteca Nacional, beside Paseo de la Castellana, central link of the capital and the main business area of the country. Our hotel occupies an emblematic building from the 19th century, totally refurbished, with a charming interior courtyard illuminated with natural light.

It has public nearby parking. It is between Ortega y Gasset and Hermosilla street. The access with vehicle is for the street Marquess of Villamagna and the exit, in Ayala street.

 Free use of iPad on request available for our guests. All rooms are equipped with free WIFI PREMIUM, flat screen TV with satellite channels, the latest hydro massage shower or tub, safe, minibar and extra-large, queen-size or king-size beds (on prior request). Moreover, guests can choose between triple, quadruple, family and barrier-free rooms or stay in a room for guests travelling with a pet.

You can enjoy a fantastic lunch or dinner in our exclusive restaurant, named El Invernadero, placed in the noble floor of the building. It has a capacity of 40 guests. In addition, it has a space reserved for business lunches with up to 10 people. We also provide a hall for meetings and conferences, and a cafeteria where you can enjoy a tasty snack.

The hotel offers a free bike rental for you to enjoy walks along our city or along the Retiro Park that is very close to the hotel.

Check-In: 02:00 p.m. Check-Out: until noon

Free internet connection by wirelles or ADSL in the entire building !! WELCOME FRUIT BOX UPON ARRIVAL!!.Pets are wellcome free of charge. Special Discounts for clients on the 'Reebok Sports Club Madrid' It has public nearby parking. It is between Ortega y Gasset and Hermosilla street. The access with vehicle is for the street Marquess of Villamagna and the exit, in Ayala street. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 2005, Number of floors 6, Total number of rooms 75, Number of single rooms 5, Number of double rooms 70, of which have 2 separate beds 30, of which have a double bed 40, Number of rooms with air conditioning 75, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Hotel, City hotel, Business hotel, Art/design hotel, Boutique hotel, Trade fair/conference hotel, child-friendly hotel, Family hotel, No-smoking hotel, Gay and lesbian-friendly hotel, No-smoking room 25, Family rooms available 4, Children's beds/cots 2, Renovation work planned 2018-01-10, to 2018-02-10, in area other

AddressShow map

C/ Serrano, 46, 28001 Madrid, Spain


  • Station (Madrid - Atocha Railway Station) 2.3 km
  • City centre (Madrid) 1.76 km
  • Airport (Madrid Barajas International Airport (MAD)) 12.62 km

Service times

Reception open:

12:00 AM to 12:00 AM

Reception manned at weekends:

12:00 AM to 12:00 AM

Earliest check-in:

2:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Electronic cash
  • Billing to corporate account possible

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0 EUR
  • Car park is a 1-minute walk away
  • Restaurant(s) 1 open from 13:30.00 until 15:30.00 and from 20:30 until 23:00.00 Closed saturday,sunday
  • Hotel bar
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • WLAN with Internet access in lobby Hourly rate 0 EUR
  • Breakfast from 07:30 o'clock to 10:30 o'clock
  • Hotel has emergency lighting
  • Hotel complies with country/state/local fire laws
  • Building meets all current local, state and country building codes
  • Video surveillance recorded 24 hrs a day

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0,00 EUR
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 2
  • Satellite TV
  • TV remote control
  • Desk
  • Separate luggage store
  • Telephone by the bed
  • ISDN connection in 76 rooms
  • Room safe
  • Mini-bar
  • Temperature controls in 75 rooms
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access in 4 rooms
  • TV with international news channel

In-house services

  • Pets permitted Fee per day 0 EUR
  • Air conditioning in public areas
  • Free daily newspapers
  • Business center
  • Car rental
  • Sightseeing tours
  • Laundry service
  • Fruit bowl
  • 1 bottle of mineral water
  • Bike rental
  • Use of an Internet terminal at the hotel
  • Towels changed every 1 day(s)
  • Beddings changed every 1 day(s)
  • Room service
  • Medical service

Hotel location

C/ Serrano, 46, 28001 Madrid -

Evaluations of Petit Palace Embassy Serrano

Overall 18 ratings, including comments: 10 ratings
7.7 / 10
Average rating of all hotel guests
83% of all hotel guests would recommend this hotel to their friends
Corporate customers
9.0 / 10
October 2009

Great hotel with all facilities necessary for business travel. Very centric in Madrid.

No negative comments.

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