Hotel Park Plaza London Riverbank - 4 HOTEL INFO stars

This is what awaits you:

  • WLAN in room

Hotel description Park Plaza London Riverbank

Park Plaza Riverbank London


As its name suggests, the 4 star Park Plaza Riverbank hotel is located upon the romantic banks of the iconic River Thames in the spectacular city of London. The exceptional, central location means alluring landmarks and cultural highlights such as the London Aquarium, the Southbank centre and Westminster Abbey are within walking distance of the property. Invigorate in the state of the art fitness centre, soak in the ambient aura of the stylish Club Lounge bar or simply recline in the lavish luxury of your superior suite; whatever you decide to do, the attentive and amicable staff will ensure your stay is as enchanting as London by night.


Select from almost 400 individually designed, sophisticated suites at the Park Plaza Riverbank; enjoy a chilled glass of champagne from the minibar while admiring stunning views of the London Eye and Houses of Parliament. Sink into the soft depths of your queen size bed, feeling the touch of crisp cotton sheets upon your cheek. Private bathrooms feature fragrant toiletries, soft towels and invigorating showers to refresh you further after a peaceful night of rest.


For dinner, pay a visit to the critically acclaimed Chino Latino restaurant which amalgamates West and East culinary concepts with vibrant, unique interior design. An extensive list of creative cocktails and fine wines can be sampled in the stylish Lounge Bar, which is a perfect way to end a charming and unforgettable getaway. A plethora of excellent eateries, exciting theatres and vibrant bars surround the area and the excellent concierge team can purchase tickets or make table reservations on your behalf.

At Chino Latino Brasserie experience stunning Asian cuisine in a sleek and stylish atmosphere, with an extensive range of cocktails to spice up your lunch or dinner! The lounge and bar is the ideal setting for informal meetings and offers a wide range of drinks and snacks. Breakfast is served in the specially designated breakfast room. Please note that the hotel reserves the right to pre-authorise the credit card given for guarantee at the time of booking, no matter which rate has been booked. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 2005, Last complete renovation 2005, Last partial renovation 2017, Number of floors 16, Total number of rooms 489, Number of single rooms 221, Number of double rooms 268, of which have 2 separate beds 129, of which have a double bed 204, of which are suitable as three-bed rooms 10, Number of suites (separate rooms) 31, Number of rooms with air conditioning 489, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Hotel, City hotel, Business hotel, Trade fair/conference hotel, Sport/leisure hotel, Holiday hotel, child-friendly hotel, Family hotel, No-smoking hotel, No-smoking room 489, Family rooms available 10

AddressShow map

18 ALBERT EMBANKMENT, SE1 7TJ London, United Kingdom


  • Station (London - Waterloo Railway Station) 1.41 km
  • City centre (London) 0.98 km
  • Airport (London City Airport (LCY)) 12.33 km

Service times

Reception open:

0:00 AM to 24:00 PM

Reception manned at weekends:

0:00 AM to 24:00 PM

Earliest check-in:

2:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
  • Billing to corporate account possible

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Restaurant(s) 1 open from 18:00.00 until 23:00.00 and from 18:00 until 22:00.00
  • Hotel bar
  • Indoor pool open from 07:00.00 until 22:00.00
  • Fitness room
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • WLAN with Internet access in lobby Hourly rate 0 GBP
  • Fitness centre
  • Door with spy-hole in 394 rooms
  • Door with security lock in 394 rooms
  • Breakfast from 06:30 o'clock to 10:30 o'clock
  • Vegetarian food available
  • Hotel has emergency lighting
  • Hotel complies with country/state/local fire laws
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Emergency exits for each floor
  • Video surveillance recorded 24 hrs a day

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0 GBP
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 20
  • Cable TV
  • Satellite TV
  • Pay-TV
  • TV remote control
  • Internet TV
  • Radio
  • Desk
  • Separate luggage store
  • Telephone by the bed
  • Telephone on the desk
  • Telephone in the bathroom
  • Voicemail
  • Room safe
  • Mini-bar
  • Coffee machine/tea-maker in 394 rooms
  • Iron + ironing board in 394 rooms
  • Individually controlled ventilation in 394 rooms
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access in 394 rooms
  • TV with international news channel
  • Water boiler in room
  • Free tea supplies in room

In-house services

  • Safety deposit boxes at reception
  • Ice machine
  • Air conditioning in public areas
  • ATM
  • DVD/video rental
  • Classic concierge service
  • Express check-out
  • Porter service Cost per item 1,50 GBP
  • Business center
  • Secretarial services
  • Car rental
  • Sightseeing tours
  • Laundry service
  • WLAN in room
  • Pets not allowed
  • Room service from 00:00.00 until 23:59.00
  • Adaptor for Chinese/US plugs
  • Mandarin log-in instructions for internet

Hotel location

18 ALBERT EMBANKMENT, SE1 7TJ London - Southbank

Evaluations of Park Plaza London Riverbank

Overall 96 ratings, including comments: 55 ratings
7.4 / 10
Average rating of all hotel guests
86% of all hotel guests would recommend this hotel to their friends
Couple over fourty under fifty
8.4 / 10
December 2014

Great hotel ,friendly staff ,very helpful,amazing view over the thames from our room you could see parliament and Big Ben ( free upgrade) can't fault our stay ...would happily return when visiting london again

The only thing I didn't like was having to checkout ,would have loved to have stayed at least another few nights

Corporate customers
8.7 / 10
September 2014

Very good location (close to Big Ben)

Breakfast was very standard (not bad, however also not very good).

Corporate customers
6.1 / 10
September 2014


Failed to do simple tasks as requested

June 2014

Good location /0- clean

Construction outside windows was very noisy during the day/morning

Private Solo traveller
6.0 / 10
March 2011

The cleanliness from the room.

The room was behind the railroad track and this railroad track is high frequencly. In the night 40 or more trains have use this railroad track. After my questions to change the room was the answer, this is not possible while I'm use a special rate for this room and here the hotel can't change the room. (the special rate was the EY Special Rate). For me is this not acceptable. Also the Internet-Connection was not working.

Couple over fourty under fifty
6.8 / 10
December 2009

Wir hatten freundlicher weise nach der ersten Nacht eín anderes Zimmer bekommen welches nicht ganz so laut war wie das erste

Man muss zwingend in der Hotelbeschreibung aufnehmen, dass auch bei geschlossenen Fenstern die Bahn sehr sehr laut ist und die gesamte Nacht durchfährt.

Couple over fourty under fifty
7.4 / 10
July 2009

room was nicely furnished good location at bank of Thames

it was a disabled room, no hair dryer, but was delivered soon upon demand noise from closeby trains windows could not be opened for fresh air

Corporate customers
6.1 / 10
June 2009

Great breakfast, and beautiful to see in the first impression // like a cake on a bad store.

Beautiful room - but many things are a fake: the balcony was definitively closed with glasses, the windows are inacessible (also blocked by glasses), and bathroom didn't work (sanitary vase)!! Staff are VERY rude, with some exceptions: when I asked assistance for the concierge desk, a office answered me that 'he wasn[t a ´´turism agent´´. I was still very offended by the front desk, while waiting to use the internet access to make this evaluation. I wouldn't come back.

Couple over thirty under fourty
9.3 / 10
May 2009

all in all a very nice experience, even if not the best one

extra vat was a surprise at checkout, but it seems that we haven't noticed the relevant disclaimer when booking. in any case, this has not distorted the price/quality ratio considerably and we would have most likely booked it even if we had seen it earlier

Corporate customers
8.8 / 10
May 2009

The temperature of the room was far too hot even with the air conditioning on maximum and you couldn't open the windows.

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