Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Hotel Paradisus Playa del Carmen - La Perla (Yucatán Peninsula)

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel Paradisus Playa del Carmen - La Perla (Yucatán Peninsula)
Hotel Paradisus Playa del Carmen - La Perla (Yucatán Peninsula)
Hotel Paradisus Playa del Carmen - La Perla (Yucatán Peninsula)
Hotel Paradisus Playa del Carmen - La Perla (Yucatán Peninsula)
Hotel Paradisus Playa del Carmen - La Perla (Yucatán Peninsula)
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2/21 Hotel Paradisus Playa del Carmen - La Perla (Yucatán Peninsula)
3/21 Hotel Paradisus Playa del Carmen - La Perla (Yucatán Peninsula)
4/21 Hotel Paradisus Playa del Carmen - La Perla (Yucatán Peninsula)
5/21 Hotel Paradisus Playa del Carmen - La Perla (Yucatán Peninsula)
6/21 Hotel Paradisus Playa del Carmen - La Perla (Yucatán Peninsula)
7/21 Hotel Paradisus Playa del Carmen - La Perla (Yucatán Peninsula)
8/21 Hotel Paradisus Playa del Carmen - La Perla (Yucatán Peninsula)
9/21 Hotel Paradisus Playa del Carmen - La Perla (Yucatán Peninsula)
10/21 Hotel Paradisus Playa del Carmen - La Perla (Yucatán Peninsula)
11/21 Hotel Paradisus Playa del Carmen - La Perla (Yucatán Peninsula)
12/21 Hotel Paradisus Playa del Carmen - La Perla (Yucatán Peninsula)
13/21 Hotel Paradisus Playa del Carmen - La Perla (Yucatán Peninsula)
14/21 Hotel Paradisus Playa del Carmen - La Perla (Yucatán Peninsula)
15/21 Hotel Paradisus Playa del Carmen - La Perla (Yucatán Peninsula)
16/21 Hotel Paradisus Playa del Carmen - La Perla (Yucatán Peninsula)
17/21 Hotel Paradisus Playa del Carmen - La Perla (Yucatán Peninsula)
18/21 Hotel Paradisus Playa del Carmen - La Perla (Yucatán Peninsula)
19/21 Hotel Paradisus Playa del Carmen - La Perla (Yucatán Peninsula)
20/21 Hotel Paradisus Playa del Carmen - La Perla (Yucatán Peninsula)
21/21 Hotel Paradisus Playa del Carmen - La Perla (Yucatán Peninsula)
business tariff details
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business tariff
€0.00
Single room Standard-Tariff Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HOTEL INFO guests in the hotel Paradisus Playa del Carmen - La Perla (Yucatán Peninsula)

  • Parking directly by the hotel
  • Free WiFi
  • Welcome drink
Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

Herzlich willkommen im "Paradisus Playa del Carmen - La Perla". Lernen Sie durch dieses Hotel die Kette "Melia Hotels International" näher kennen! Das Hotel bietet Ihnen die Möglichkeit, Ihr bei uns angemietetes Auto auf den hauseigenen Parkplätzen abzustellen. Gratis für Sie Um Ihnen einen angenehmen Empfang in unserem Hotel zu bereiten, servieren wir ein leckeres Willkommensgetränk - für Sie als Gast natürlich kostenlos. Unser Hotelpersonal erfüllt Ihnen gern den Wunsch nach einer kostenfreien Tageszeitung. Rund um die Uhr können unsere Gäste WLAN im öffentlichen Bereich unseres Hauses nutzen. Zuhause sein bei uns Für spezielle Wünsche können Sie sich gern an unser freundliches Team an der Rezeption wenden, welches 24 Stunden für Sie erreichbar ist. In die oberen Etagen des Hauses gelangen Sie bequem mit dem Lift. Zu Ihrer Sicherheit ist unsere Hotelhalle videoüberwacht. Gruß aus der Küche Nehmen Sie bei gutem Wetter im Außenbereich unseres Restaurants und im Café/Bistro Platz. Unsere kompetenten Mitarbeiter servieren auch Gerichte für Vegetarier und Diabetiker – fragen Sie nach unserer Karte! So wohnen Sie Hier bei uns gibt es in allen Zimmern ein Radio, einen Schreibtisch und einen Safe. Sämtliche Zimmer sind unter anderem ausgestattet mit Minibar, Kabelfernsehen und Telefon. Pay TV-Empfang ist natürlich zu jeder Zeit vorhanden. In der Empfangshalle des Hotels finden Sie eine Zeitung mit internationalen Nachrichten, damit Sie immer auf dem Laufenden bleiben. Die Gästezimmer sind allesamt mit einer Kochnische ausgestattet, außerdem ist es für Sie möglich, selbst Kaffee zuzubereiten. Die Badezimmer des Hauses sind mit Dusche, Badewanne und Fön sehr komfortabel eingerichtet. In unserem Hotel herrscht eine stets angenehme und ruhige Atmosphäre, die durch unsere schallisolierenden Fenster erzeugt wird. Entspannen und bewegen Dem Alltagsstress einfach entfliehen und dabei entspannen? Definitiv möglich im hauseigenen Whirlpool und der Sauna. Erholen Sie sich in der hauseigenen Sauna mit Dampfbad. Culinary tour through fourteen remarkable restaurants serving delicious cuisine from all around the world and sixteen bars. Enjoy life-enriching experiences such as wine and tequila tasting. Rezeptionszeiten: Jeden Tag: von 00:00 bis 00:00 Uhr

Hotel data

Hotel built in: 2011, Number of floors: 3, All-inclusive hotel, Suite hotel, Golf hotel, Trade fair/Conference hotel, Art/Design hotel, Holiday hotel, Beach hotel, Health and beauty hotel, Number of rooms: 393, Number of singlerooms: 196, Number of double rooms: 197, Number of suites/appartments: 145, Number of junior suites: 248, Number of rooms with air conditioning: 393, Number of non-smoking rooms: 393, DSL/Broadband internet access, WiFi with internet access in rooms, WiFi with internet access in lobby, Free internet in room,

Reception open
During the week
Occupied 24 hours a day

Reception manned at weekends
Occupied 24 hours a day

Check-In: 15:00 p.m.
Check-Out: 12:00 p.m.

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by Hotel Paradisus Playa del Carmen - La Perla (Yucatán Peninsula):

Visa American Express Mastercard

Service & facilities

  • Garden/Park
  • Garden terrace
  • Mobile phone reception
  • Reception (lobby)
  • Elevator
  • WiFi with internet access in lobby Price/Hour 0,00 MXN
  • Public internet terminal: Price/Hours: 0,00 MXN
  • Secure parking for bicycles/motorbikes
  • Marked disabled parking space
  • Parking with charging facility for electric cars
  • Secure parking
  • Hotel-owned car park Price/Day 0,00 MXN
  • Free parking
  • Hotel-owned car park
  • EV charging station
  • Video surveillance of hallways
  • Smoke detectors
  • Video surveillance of entrances
  • Security guards
  • Sprinkler system
  • Video surveillance of hotel lobby
  • Parking areas patrolled
  • Video surveillance recorded 24 hrs a day
  • Hotel stairways ventilated
  • Hallways equipped with fire exstinguishers
  • Guest room doors self-closing
  • Parking area equipped with lights
  • Hotel has emergency lighting
  • Building meets all current local/state/country building codes
  • Hotel complies with country/state/local fire prevention laws
  • Emergency backup generators
  • Smoke detectors in all rooms
  • Hotel staff trained in first aid
  • Hotel staff trained in cardiopulmonary resuscitation (CPR)
  • Hotel staff Red Cross certified in CPR
  • Number of doors with security lock in room: 393
  • Outdoor swimming pool:
    Open 07:00 - 19:00
  • Sauna:
  • Turkish bath:
  • Whirlpool:
  • Sun umbrellas:
  • Health and beauty center: 08:00 - 20:00
  • Beauty parlor: 08:00 - 20:00
  • Fitness centre:
  • Breakfast: 06:00 - 11:00
  • Vegetarian food available
  • Café/Bistro
  • Open-air restaurant/Beer garden, etc.
  • Hotel bar
  • Diabetic food available
  • Wholefood available
  • Restaurant(s): 14
    06:00 - 11:00

Room facilities

  • Wheelchair users can check door widths at reception
  • Easy access for wheelchairs
  • Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025: : 4
  • Cable TV
  • TV with international news channel
  • Radio
  • CD Player
  • Telephone in the bathroom
  • DVD player
  • Pay TV
  • TV remote control
  • Telephone by the bed
  • WiFi in all rooms Price/Hour 0,00 MXN
  • DSL/Broadband internet access
  • Make-up mirror
  • Soundproof windows
  • Desk
  • Plan of emergency exits
  • Emergency information
  • Windows for opening
  • Bathrobes
  • Hairdryer
  • Separate luggage storage
  • Full-length mirror
  • Bathroom with bathtub
  • Room safe
  • Bathroom with shower
  • Minibar
  • Temperature controls: : 393
  • Kitchenette in 145 rooms
  • Iron + ironing board in 393 rooms
  • Coffee machine/Tea-maker in 393 rooms

In-house services

  • Medical service
  • Laundry service
  • Change of towels once a day
  • Change of linen once a day
  • Room-Service: 08:00 - 21:00
  • Parking directly by the hotel
  • Free WiFi
  • Welcome drink
  • Classic concierge service
  • Car rental
  • Free daily newspapers
  • Pets not allowed
  • Organized entertainment for guests
  • Store/Mini supermarket
  • Evening entertainment
  • Business Center
  • Hairdresser/Barber
  • Ice machine
  • Air conditioning in public areas
  • Safety deposit boxes at reception
  • ATM
  • DSL/Broadband internet access in all conference rooms
  • Audiovisual conference equipment
  • Adjoining conference center
  • WiFi in all conference rooms Price/Hour 0,00 MXN
  • Number of conference rooms: 14
  • Conference facilities for up to 2000 people

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Hotel Paradisus Playa del Carmen - La Perla (Yucatán Peninsula)

Hotel Paradisus Playa del Carmen - La Perla (Yucatán Peninsula): Location and distance

Center: 4.00 km - Playa del Carmen

Airport: 53.00 km

Train station: 3.00 km

Highway: 1.50 km - Carretera Federal

Frequently asked questions about Hotel Paradisus Playa del Carmen - La Perla...

How was the Hotel Paradisus Playa del Carmen - La Perla rated on average?
On average, the was rated by former guests.
How far is the distance to the nearest train station?
The nearest train station is 3 kilometers from the Hotel Paradisus Playa del Carmen - La Perla.
How far is the distance to the nearest airport?
The nearest airport is 53 kilometers from the Hotel Paradisus Playa del Carmen - La Perla.
Is the hotel Hotel Paradisus Playa del Carmen - La Perla centrally located?
The Hotel Paradisus Playa del Carmen - La Perla is approximately 4 kilometers from the city center.
Is there parking for hotel guests at the Hotel Paradisus Playa del Carmen - La Perla?
The following parking options are available to hotel guests.
  • Hotel-owned car park
  • Secure parking for bicycles/motorbikes
  • Marked disabled parking space
  • Parking with charging facility for electric cars
  • Secure parking
  • Parking areas patrolled
  • Parking directly by the hotel
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the Hotel Paradisus Playa del Carmen - La Perla?
At the Hotel Paradisus Playa del Carmen - La Perla, breakfast is served from 06:00 to 11:00.
Is it possible to cancel the booking at the Hotel Paradisus Playa del Carmen - La Perla free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
What times is the reception staffed?
Reception hours are as follows:
  • Weekdays: 24 hours busy.
  • Weekends: 24 hours busy.
How can I pay at the Hotel Paradisus Playa del Carmen - La Perla?
The hotel offers the following payment options:
  • Visa
  • American Express
  • Mastercard

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