Palmer House a Hilton Hotel in Chicago - 4 HOTEL INFO stars

This is what awaits you:

We would like to proudly welcome you to the Palmer House a Hilton Hotel. The Hilton Hotels & Resorts family would like to welcome you to the Palmer House a Hilton Hotel! Our hotel provides ample parking spots for its guests. Treat yourself to a delicious ...
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Hotel description Palmer House a Hilton Hotel

We would like to proudly welcome you to the Palmer House a Hilton Hotel. The Hilton Hotels & Resorts family would like to welcome you to the Palmer House a Hilton Hotel! Our hotel provides ample parking spots for its guests. Treat yourself to a delicious meal in our dining room. Where you will stay Use the convenient telephone in your suite to touch base with your friends and family. Relax or be active Escape life's complexity by simply soaking in the hotel's own hot tub. You will enjoy your work-out in our modern fitness room. Our indoor pool will be closed for renovations through August 1, 2016. We apologize for the inconvenience.

Hotel data

Hotel built in 1873, Last complete renovation 2008, Number of floors 23, Total number of rooms 1641, Number of suites (separate rooms) 43, Earliest check-in 15:00, Latest check-out 11:00, Hotel, City hotel, Trade fair/conference hotel, child-friendly hotel, No-smoking room 0

AddressShow map

17 EAST MONROE STREET, 60603 Chicago, United States of America


  • Station (Chicago - Union Railway Station) 1.02 km
  • City centre (Chicago) 0.54 km
  • Airport (Chicago Midway International Airport (MDW)) 14.75 km

Service times

Earliest check-in:

4:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)

Hotel facilities

  • Elevator
  • Hotel-owned car park
  • Car park is directly by hotel
  • Secure parking
  • Security patrolled car park
  • Marked disabled parking space
  • Hotel bar
  • Indoor pool
  • Whirlpool
  • Fitness room
  • Beauty parlor
  • Sprinkler system
  • Video surveillance of hotel lobby
  • Security guards
  • WLAN with Internet access in lobby
  • Fitness centre
  • Door with security lock in 0 rooms
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel staiways ventilated
  • Audible smoke alarm in hallways
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Hotel staff trained in automated external defibrillator usage (AED)

Room facilities

  • Easy access for wheelchairs
  • Telephone on the desk
  • Iron + ironing board
  • Windows for opening
  • Hairdryer
  • Emergency information
  • Plan of emergency exits

In-house services

  • Pets permitted
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • ATM
  • Classic concierge service
  • Express check-out
  • Business center
  • Laundry service
  • Shoe-polishing machine
  • Room service

Hotel location


Evaluations of Palmer House a Hilton Hotel

Overall 46 ratings, including comments: 32 ratings
7.5 / 10
Average rating of all hotel guests
Corporate customers
8.8 / 10
February 2020

Hotel is very well located downtown, amazing main hall architecture.

Agressivity of personnel taking care of lugages after check out

Corporate customers
3.6 / 10
November 2016

The lobby is beautiful

Check-in was VERY slow. There were two lines that were completely uncoordinated. There's nothing more frustrating than standing in line for 10 minutes and then having someone else walk up and check-in before you... and I am an HHonors member! The toilet flushed all night. The elevator was noisy all night long. I would never stay at this hotel again!

Corporate customers
6.5 / 10
February 2016

Good location, historical lobby

Corporate customers
5.8 / 10
March 2015

Excellent food in this hotel. A good central location

The room was very small with limited space for baggage, and a miniscule bathroom which you could barely get into by squeezing around the bathroom door.

Corporate customers
8.6 / 10
December 2015

Hotel is very centrally located and the staff is very helpful.

The rooms are quite small and some are a bit worn.

Corporate customers
8.4 / 10
December 2014

Great Location - very convenient to shopping and the Blue Line train to ORD. Historic & Elegant atmosphere in public areas.

Request a room away from elevated train line. The standard room is small but considering the low rate it is an excellent value.

Corporate customers
7.8 / 10
November 2014

Looks very good (lobby+room). Hotel is ideally located.

The walls are soundproofed ok, but main room doors are all awfully soundproofed : you can see 2 centimeters of light during night between ground and door, so you can hear conversations of anyone walking in the corridor even if you whisper (the opposite is also true, but I had the chance to be on business trip without my wife). Wifi is free for hotel customers...only in the lobby (not acceptable nowadays for foreign customers).

Corporate customers
5.0 / 10
October 2014

- Location

- Too expensive - Overrated - Unfriendly staff - Room quality is not great

Corporate customers
7.8 / 10
August 2014

The hotel is centrally located for business downtown. The architecture is very unique and there is a nice flow of activity in the lobby and public areas.

The noise in the hallway was quite considerable.

Corporate customers
8.6 / 10
March 2014

Excellent Location : close to Magnificent Mile and Theatres.

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

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