Hotel Novum Savoy Mitte in Hamburg - 3 HOTEL INFO stars

This is what awaits you:

  • WLAN in room

Hotel description Novum Savoy Mitte

A perfect location for business travellers

The NOVUM Hotel Savoy is located in the trendy neighbourhood St. Georg in Hamburg. The city centre, the river Alster and various shopping streets are only a few minutes away. Culture lovers find the Kunsthalle (museum), the Deutsche Schauspielhaus (theatre) and many more sights in the immediate vicinity.

Your accommodation at a glance

The rooms are furnished comfortably and characterized by warm colours. The windows are soundproof so that you can enjoy relaxation and a good night's sleep despite the central location. No matter if private vacation or business trip - the rooms' modern comfort fulfils everybody's needs.

This also awaits you

The hotel's location inside the traditional Metropolis cinema is very special. Watch the newest blockbusters without even leaving the building. Afterwards, refresh with a cocktail at the hotel bar.

Hotel data

Hotel built in 1956, Last complete renovation 2008, Number of floors 5, Total number of rooms 30, Number of single rooms 5, Number of double rooms 25, of which have 2 separate beds 5, of which have a double bed 20, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 11:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Number of luxury rooms 5, Number of business rooms 5, Bed-and-breakfast hotel, City hotel, Trade fair/conference hotel, child-friendly hotel, No-smoking hotel, Gay and lesbian-friendly hotel, No-smoking room 30, DEHOGA Rating 3, DEHOGA Rating valid until 2019-07-25

AddressShow map

Steindamm 54, 20099 Hamburg, Germany


  • Station (Hamburg Hbf) 0.5 km
  • City centre (Hamburg) 0.16 km
  • Airport (Hamburg Airport (HAM)) 8.64 km
  • Highway (A255 - Abzweig Veddel - Anschluß Neue Elbbrücken) 2.75 km

Service times

Reception open:

0:00 AM to 24:00 PM

Reception manned at weekends:

0:00 AM to 24:00 PM

Earliest check-in:

2:00 PM

Latest check-out:

11:00 AM

    Accepted payment methods

  • Visa
  • Eurocard/MasterCard
  • American Express
  • Electronic cash
  • Billing to corporate account possible

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0,00 EUR
  • Hotel-owned car park Fee per 24 hours 15,00 EUR
  • Secure parking
  • Hotel bar
  • Fire alarm
  • Smoke detectors
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • WLAN with Internet access in lobby Hourly rate 0,00 EUR
  • Mobile phone reception
  • WLAN operator LAN1
  • Breakfast from 06:30 o'clock to 10:30 o'clock
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel complies with country/state/local fire laws
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0,00 EUR Provider LAN1
  • Cable TV
  • TV remote control
  • Radio
  • Desk
  • Telephone on the desk
  • Room safe
  • Soundproof windows
  • Windows for opening
  • Hairdryer
  • Bathroom with shower
  • Heated towel rack in bathroom
  • Emergency information
  • Plan of emergency exits
  • TV with international news channel

In-house services

  • Hotel safe
  • Vending machine for beverages
  • Free daily newspapers
  • WLAN in room
  • Towels changed every 1 day(s)
  • Beddings changed every 3 day(s)
  • Pets not allowed

Hotel location

Steindamm 54, 20099 Hamburg - St. Georg

Evaluations of Novum Savoy Mitte

Overall 453 ratings, including comments: 258 ratings
7.7 / 10
Average rating of all hotel guests
88% of all hotel guests would recommend this hotel to their friends
Corporate customers
6.2 / 10
June 2018

The roomwas comfortable and clean.

The location area is terrible. They asked me pre-payment for the whole period (3 days) during check in.

Corporate customers
3.4 / 10
April 2012

No comment!

Very bad policy regarding reservation. With a system error during on-line reservation (that show I booked 4 rooms instead of 2), they charged me the whole price of the 2 empaty rooms for all 4 nights!

Couple over fourty under fifty
8.6 / 10
April 2012

sehr freundlich und sauber

etwas altmodisch (nicht weiter schlimm)

Corporate customers
4.0 / 10
February 2012

1)the attitude of the front desk staff is terrible, very rude and undfriendly and due to the mistakes and incompetence of the front desk, we were late to our business appointmants on both mornings that we stayed. 2)the attitude and customer service of is also terrible, exremely low quality, rude and there is no customer service in terms of helping or supporting the customer in any way, it seems like gets it's cut from the reservation and refuses to help the customer in any way or solve any difficulty. The attitude of staff does not fit in any good and service oriented company in today // s world, probably they can only survive in a company like this which seems to have the attitude of Germany from a paased unpleasant decade

Couple over thirty under fourty
9.0 / 10
December 2010

very good value for money, central location

pretty noisy with windows open - no problem in the winter, but might be one in the summer

Family with children
8.8 / 10
September 2010

staff, very friendly. room, relatively wide n clean.


Corporate customers
9.2 / 10
August 2010

bookings are directly charged to your credit card // problematic for bookings for you and your travelling colleague

Family with children
8.4 / 10
February 2010

Nice spacious room, clean, central location

Slightly seedy surrounding area

Couple over sixty
10 / 10
May 2009

We loved our stay here. It was a central location, spotless and the staff could not have been nicer. We would definately book here again!

Couple over thirty under fourty
8.8 / 10
January 2009

the internet is free, good.

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