Hotel Novum Alster St. Georg in Hamburg - 3 HOTEL INFO stars

This is what awaits you:

  • Use of an Internet terminal at the hotel
  • WLAN in room

Hotel description Novum Alster St. Georg

We would like to happily welcome you to the Novum Alster St. Georg. The Novum Hotels family cordially welcomes you to the Novum Alster St. Georg! For those travelling by train, our comfortable hotel is ideal, just 0,4 km from the railway station. Each and every hotel room entails a complimentary newspaper on a daily basis. Free Wi-Fi in public areas and complimentary access to a computer terminal (with internet) await you at our hotel. Make yourself at home The qualified team at reception is ready to cater for your every need around the clock. Access to the upper floors is made easy by our elevator. When entering the hotel you will be greeted in the lobby. Where you will stay Your room's desk is perfect in case you brought your work back to the hotel. Don't forget to ask about your own TV (cable) that is present in all of the rooms. Newspapers that contain international news are provided in each and every hotel room. Highlights, for instance a strong box, are present in all of the rooms. When staying at our hotel, you are supplied with rooms with a convenient telephone. After you get out of the shower, use the hair-dryer available to dry your hair off. For your enjoyment, our hotel has soundproof windows. For your recreation, our affiliated hotel Novum Eleazar,situated just a few minutes away, offers you a wellness room with sauna for a moderate fee. All mentioned rates do not include the visitor tax. All our Hamburg hotels are just a few kilometers from the new attraction Elbphilharmonie and can be reached easily by the main station. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1913, Last complete renovation 2014, Last partial renovation 2014, Number of floors 5, Total number of rooms 35, Number of single rooms 6, Number of double rooms 29, of which have 2 separate beds 13, of which have a double bed 6, of which are suitable as three-bed rooms 4, of which are suitable as four-bed rooms 2, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 11:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Bed-and-breakfast hotel, City hotel, Trade fair/conference hotel, No-smoking hotel, Gay and lesbian-friendly hotel, No-smoking room 35, Children's beds/cots 2, DEHOGA Rating 3, DEHOGA Rating valid until 2020-04-16

AddressShow map

St. Georgstr. 10, 20099 Hamburg, Germany


  • Station (Hamburg Hbf) 0.43 km
  • City centre (Hamburg) 1.01 km
  • Airport (Hamburg Airport (HAM)) 8.32 km
  • Highway (Abzweig Veddel - Anschluß Neue Elbbrücken) 3.14 km

Hotel Location

Our hotel is situated very centrally between main station and the Alster. From here you can reach all important places in Hamburg. You only have to walk some minutes to reach the so called 'Lange Reihe'. There you find many restaurants and shops.

Service times

Reception open:

0:00 AM to 24:00 PM

Reception manned at weekends:

0:00 AM to 24:00 PM

Earliest check-in:

2:00 PM

Latest check-out:

11:00 AM

    Accepted payment methods

  • Visa
  • Eurocard/MasterCard
  • American Express
  • Electronic cash
  • Billing to corporate account possible

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0,00 EUR
  • Car park is a 3-minute walk away
  • Garage is a 3-minute walk away
  • Fire alarm
  • Smoke detectors
  • WLAN with Internet access in lobby Hourly rate 0,00 EUR
  • Mobile phone reception
  • WLAN operator LAN1
  • Breakfast from 06:30 o'clock to 10:30 o'clock
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel complies with country/state/local fire laws
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0,00 EUR Provider LAN1
  • Cable TV
  • TV remote control
  • Desk
  • Separate luggage store
  • Telephone on the desk
  • Room safe
  • Soundproof windows
  • Windows for opening
  • Full-length mirror
  • Hairdryer
  • Bathroom with shower
  • Emergency information
  • Plan of emergency exits
  • TV with international news channel

In-house services

  • Vending machine for beverages
  • Express check-out
  • Free daily newspapers
  • Business center
  • Use of an Internet terminal at the hotel
  • WLAN in room
  • Towels changed every 1 day(s)
  • Beddings changed every 2 day(s)
  • Pets not allowed

Hotel location

St. Georgstr. 10, 20099 Hamburg - St. Georg

Evaluations of Novum Alster St. Georg

Overall 32 ratings, including comments: 12 ratings
7 / 10
Average rating of all hotel guests
Corporate customers
2.8 / 10
June 2013

central location, friendly staff

far too expensive, no good breakfast, bad rooms, no elevator, noisy // such a hotel should cost max. 40 EUR a day

5.8 / 10
September 2011

Nähe Innenstadt

1)schlechtes Preis/Leistungsverhätnis verglichen mit IBIS Hotel 200 m weiter 2)bauliche Mängel im Bad, z.B.lockere Fliesen und Stoßleisten, undichte Fugen

Corporate customers
5.2 / 10
March 2011

close to Bahnhof

too expensive. lower quality than Gasthof.

Couple under thirty
4.2 / 10
October 2010

The hotel is located directly in the centre.

There is no elevator or anyone who would help with the luggage. That was rather inconvenient in the fourth floor. Surely it is not suitable for older persons or people with disabilities. The pictures promise much more than is actually offered. The price seems to be a little high for what is offered.

Private Solo traveller
6.8 / 10
April 2010

Very practical location in city centre and close to railway station.

(Smell of) tobacco smoke in the staircase.

Private Solo traveller
5.2 / 10
May 2009

Good location, good breakfast.

Room war dark, smelly and needs renovation.

February 2009

Please read explanation on complaint-mail

Private Solo traveller
8.6 / 10
June 2007

Staff is remarkable, nice and helpful. Single room was small but functional and spotless. Location is very good. Excellent value for money.

Nothing to report/.

Corporate customers
5.8 / 10
March 2007

Very friendly staff

The room maid did not lock my room after cleaning so it stayed open for the whole day until my return with all my stuff in it accessible to anybody. The noise at night was completely unacceptable. Also with ear protection, it was too loud in the room.

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