Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Hotel Novotel Suites Hamburg City

Lübeckertordamm 2, 20099 Hamburg - Hamburg
Center 1.93 km Train station 0.80 km Airport 15.00 km
8

872 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety
Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
1/1 Hotel Novotel Suites Hamburg City
business tariff details
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This hotel offers exclusively-negotiated rates for all myHOTEL DE members, known as the HOTEL DE Business Tariff.
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business tariff
€0.00
Single room Standard-Tariff Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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1 Adult - 1 Single room

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Free for HOTEL INFO guests in the hotel Novotel Suites Hamburg City

  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • WiFi in room
Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety
Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

A perfect location for city travellers

The Novotel Suites Hamburg City merely a few steps away from the Outer Alster Lake provides an ideal starting point for city tourists. The Lohmühlenstraße metro stop with a good connection to the city centre is right outside the hotel.

Your accommodation at a glance

Look forward to spacious rooms with a cosy ambience. If you are planning a longer stay, you're at the right place. The furnishings include a bathroom with a shower and a bathtub as well as a kitchenette.

Look forward to a large fitness area

A business corner with computer, free Internet, and fax is available for business travellers. The fitness area is equipped with modern devices for effective workouts. Afterwards, relax in the wellness area or in the pool.

Hotel data

Hotel built in 2002, Last complete renovation 2002, Number of floors 17, Total number of rooms 185, Rooms with connecting door 3, Hotel, No-smoking hotel, No-smoking room 185, Family rooms available 61,

Reception open
During the week
Not occupied

Reception manned at weekends
Not occupied

Check-In : -
Check-Out : -

Accepted payment methods

The following credit cards are accepted by Hotel Novotel Suites Hamburg City:

Diners Club Visa Eurocard/MasterCard American Express Japan Credit Bureau (JCB Intl.)

Service & facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Garage in the hotel
  • Hotel bar
  • Health and beauty center
  • Smoke detectors
  • Video surveillance of hallways
  • WLAN with Internet access in lobby
  • Fitness centre
  • Door with security chain in 0 rooms
  • Door with security lock in 0 rooms

Room facilities

  • WLAN with Internet access in rooms
  • Voicemail
  • Fax connection
  • Room safe
  • Centrally controlled air conditioning
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access

In-house services

  • Pets permitted
  • Hotel safe
  • Express check-out
  • Free daily newspapers
  • Shoe-polishing machine
  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • WLAN in room

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Hotel Novotel Suites Hamburg City

Hotel Novotel Suites Hamburg City: Location and distance

Show hotel on map

Center: 1.93 km - Hamburg

Airport: 15.00 km - HAMBURG FUHLSBUETTEL

Train station: 0.80 km - HAUPTBAHNHOF HAMBURG

Highway: 5.00 km - A24 HORN

Frequently asked questions about Hotel Novotel Suites Hamburg City

How was the Hotel Novotel Suites Hamburg City rated on average?
On average, the Hotel Novotel Suites Hamburg City was rated 8 by 872 former guests.
What time does check-in start at Hotel Novotel Suites Hamburg City?
Check-in is from 02:51.
Until what time do you have to check out?
The Hotel Novotel Suites Hamburg City requires you to leave your room by 02:51.
How far is the distance to the nearest train station?
The nearest train station is 0.8 kilometers from the Hotel Novotel Suites Hamburg City.
How far is the distance to the nearest airport?
The nearest airport is 15 kilometers from the Hotel Novotel Suites Hamburg City.
Is the hotel Hotel Novotel Suites Hamburg City centrally located?
The Hotel Novotel Suites Hamburg City is approximately 1.9 kilometers from the city center.
Is there parking for hotel guests at the Hotel Novotel Suites Hamburg City?
The following parking options are available to hotel guests.
  • Hotel-owned car park
  • Garage in the hotel
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the Hotel Novotel Suites Hamburg City?
Breakfast is not available at the Hotel Novotel Suites Hamburg City.
Is it possible to cancel the booking at the Hotel Novotel Suites Hamburg City free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
How can I pay at the Hotel Novotel Suites Hamburg City?
The hotel offers the following payment options:
  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)

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Evaluations of Hotel Novotel Suites Hamburg City

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
872 Evaluations 469 including comments:
8 / 10
90 % of the HOTEL INFO guests recommend this hotel
Date Best rating

corporate customer up to 30 years

05.08.19

8.4 Very good

Positive >the room was big and clean, >comfortable bed, >bathroom well equipped, >microwave and fridge in the small kitchen area, >close to the subway station, supermarket and restaurants Negative >no kitchen amenities such like cutlery, plate or normal ceramic mug, when I asked for it at the reception I got an answer that I can use the plastic ones... 1st thing is that hotel is pointing out that is eco-friendly etc.. while offering plastic plates

corporate customer up to 30 years

01.04.19

9.2 Excellent

Positive The room is big, bed is comfortable. The room has microwave, fridge and kettle. The subway station is right next to the hotel. Negative Although there is a microwave in the room it would be great to have some kitchen utensils as well (like plate and cutlery).

corporate customer between 40 and 50 years

19.11.18

7.6 Good

Positive good location near to the city center Negative the temperature in the room. When I checked in the heating was on and the temperature not below 25 C. To try to cool it down they had to install a fan.

corporate customer between 30 and 40 years

14.05.18

9.2 Excellent

Positive spacious rooms, stunning view from top floors' windows, reception desk available around the clock Negative only one window opens

corporate customer between 30 and 40 years

12.02.18

8.8 Very good

Positive Very spacious room, very nice big toilette with both shower and bathtub, very comfortable bed, good room temperature and extremely silent room. Hotel positioned right at the exit of ubahn station Negative When opening hot water from the sink, a bad smell would come out. I made the staff aware and promised to send someone, but the issue remained. Position of hotel not central

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