Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Hotel Novotel Mexico City Santa Fe

Center 14.00 km Train station 15.30 km Airport 44.00 km
7.7

52 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel Novotel Mexico City Santa Fe
Hotel Novotel Mexico City Santa Fe
Hotel Novotel Mexico City Santa Fe
Hotel Novotel Mexico City Santa Fe
Hotel Novotel Mexico City Santa Fe
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business tariff details
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This hotel offers exclusively-negotiated rates for all myHOTEL DE members, known as the HOTEL DE Business Tariff.
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Free benefit for all myHOTEL DE members
Both business & leisure travellers
business tariff
€0.00
Single room Standard-Tariff Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

We would like to enthusiastically welcome you to the Novotel Mexico City Santa Fe. As a member of the Accor family, the Novotel Mexico City Santa Fe is part of a network dedicated to providing you with total satisfaction with your accommodation. Ask our experienced reception team for details on car hire and feel free to use hotel parking during your stay. Car parking facilities are located at the hotel for your use. Please specify when making a booking. The public rooms in the hotel all offer WiFi. Make yourself at home The talented reception staff will always be ready to assist. Access to the upper floors is made easy by our elevator. When entering the hotel you will be greeted in the lobby. Your little ones will feel at home in the hotel, which has its own play area. Children or the entire family can be accommodated in non-smoking rooms. Please indicate your preference when making your reservation. The hotel's leisurely bar and full-service eatery are excellent meeting places for family. Where you will stay Courtesies, like air conditioning, are part of all of our rooms. Don't forget to check out the TV (cable) that is present in all hotel rooms. On a rainy day you can take advantage of your in-room entertainment. Satellite televisions are provided in all of our hotel rooms. Highlights, such as a strong box, are at your ready in your room. Bathrooms with a bath are a standard feature in our hotel. You'll find a hair-dryer and a bathrobe in each room. Our hotel supplies its guests with their own bathrobes. These will be beneficial when using the hotel's sauna. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in: 2000, Last complete renovation: 2017, Number of floors: 10, Trade fair/Conference hotel, Non-smoking hotel, Spa clinic, Number of rooms: 148, Number of rooms with internal connecting door: 14, Number of non-smoking rooms: 148, Family room available:, DSL/Broadband internet access, WiFi with internet access in rooms, WiFi with internet access in lobby,

Reception open
During the week
Not occupied

Reception manned at weekends
Not occupied

Check-In: 15:00 p.m.
Check-Out: 13:00 p.m.

Accepted payment methods

The following credit cards are accepted by Hotel Novotel Mexico City Santa Fe:

Visa Japan Credit Bureau American Express Mastercard

Service & facilities

  • Elevator
  • Reception (lobby)
  • WiFi with internet access in lobby
  • Hotel-owned car park
  • Smoke detectors
  • Video surveillance of hallways
  • Security guards
  • Fire alarm
  • Outdoor swimming pool:
  • Sauna:
  • Health and beauty center:
  • Fitness centre:
  • Hotel bar

Room facilities

  • Easy access for wheelchairs
  • Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025:
  • Voicemail
  • Fax
  • DSL/Broadband internet access
  • WiFi in all rooms
  • Bathrobes
  • Hairdryer
  • Plan of emergency exits
  • Bathroom with shower
  • Room safe
  • Emergency information
  • Centrally controlled air conditioning

In-house services

  • Shoe-polishing machine
  • Express check-out
  • Sightseeing tours
  • Business Center
  • Pets permitted:
  • Safety deposit boxes at reception
  • ATM
  • Adjoining conference center
  • Number of conference rooms: 5
  • Conference facilities for up to 120 people

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Hotel Novotel Mexico City Santa Fe

Hotel Novotel Mexico City Santa Fe: Location and distance

Center: 14.00 km - Mexiko Stadt

Airport: 44.00 km - INTL TOLUCA

Train station: 15.30 km - Autobuses Poniente

Frequently asked questions about Hotel Novotel Mexico City Santa Fe

How was the Hotel Novotel Mexico City Santa Fe rated on average?
On average, the Hotel Novotel Mexico City Santa Fe was rated 7.7 by 52 former guests.
How far is the distance to the nearest train station?
The nearest train station is 15.3 kilometers from the Hotel Novotel Mexico City Santa Fe.
How far is the distance to the nearest airport?
The nearest airport is 44 kilometers from the Hotel Novotel Mexico City Santa Fe.
Is the hotel Hotel Novotel Mexico City Santa Fe centrally located?
The Hotel Novotel Mexico City Santa Fe is approximately 14 kilometers from the city center.
Is there parking for hotel guests at the Hotel Novotel Mexico City Santa Fe?
The following parking options are available to hotel guests.
  • Hotel-owned car park
What are the breakfast times at the Hotel Novotel Mexico City Santa Fe?
Breakfast is not available at the Hotel Novotel Mexico City Santa Fe.
Is it possible to cancel the booking at the Hotel Novotel Mexico City Santa Fe free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
How can I pay at the Hotel Novotel Mexico City Santa Fe?
The hotel offers the following payment options:
  • Visa
  • Japan Credit Bureau
  • American Express
  • Mastercard

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Evaluations of Hotel Novotel Mexico City Santa Fe

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
52 Evaluations 30 including comments:
7.7 / 10

group traveler between 40 and 50 years

12.11.18

7.5 Good

Positive Good staff, good breakfast Negative It was too expensive compared to other hotels in the area, very old bathrooms

corporate customer between 30 and 40 years

29.06.17

8.7 Very good

Positive the attention of the personal is always very good Negative the gym is not in good condition

group traveler between 30 and 40 years

28.05.17

9 Excellent

Positive close to RBMX and they are very friendly Negative the breakfast could be better and it took some days to receive my invoice.

group traveler between 50 and 60 years

10.03.17

8 Very good

Positive Right across the street from the Mall,; many options for dinner and shopping. Green Hotel. Negative Could use some updating.

corporate customer over 60 years

10.03.17

6.7 Satisfying

Positive Very nice mall across the street Negative Restaurant in hotel very limited in the way of food. Drop off area in front very tight. They need lighting on entry steps. Bottom step is black and at night you cannot see the bottom step which I ended up falling.