Hotel Novotel London Waterloo - 4 HOTEL INFO stars

This is what awaits you:

  • WLAN in room

Hotel description Novotel London Waterloo

We would like to enthusiastically welcome you to the Novotel London Waterloo. The Accor family welcomes you to the Novotel London Waterloo! There are ample parking spaces available to guests of the hotel. Located at our hotel are car parking spots for the benefit of our guests. Wireless connection to the internet is available in the hotel's public rooms. Make yourself at home You can leave valuables at the safe at the hotel's reception. You can either use the stairs or our lift to reach your lovely room on the upper floors. The lobby in the entrance is sure to make a great first impression. Your little ones will feel at home in our hotel, which has its own play area. Children or the entire family can be accommodated in non-smoking rooms. Please indicate your preference when making your booking. While away the evening in our acclaimed restaurant or the well-stocked hotel bar. Where you will stay Our hotel features an air-conditioning-system available in all the rooms. The guests are supplied with a TV (cable) found in each hotel room. Satellite TVs are available in our hotel rooms. A safe is in every single hotel room. For your comfort and convenience all our bathrooms have a bathtub. Relax or be active The hotel offers numerous services to make your stay at our hotel more enjoyable, for instance the relaxing sauna. A steam room is also available. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1995, Last complete renovation 2017, Number of floors 5, Total number of rooms 187, Rooms with connecting door 17, Number of suites (separate rooms) 2, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Hotel, Trade fair/conference hotel, No-smoking room 187, Family rooms available 75

AddressShow map

113 Lambeth road, SE1 7LS London, United Kingdom


  • Station (London - Waterloo Railway Station) 1.01 km
  • City centre (London) 0.81 km
  • Airport (London City Airport (LCY)) 12.07 km

Service times

Reception open:

12:00 AM to 12:00 AM

Reception manned at weekends:

12:00 AM to 12:00 AM

Earliest check-in:

2:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Garage in the hotel
  • Restaurant(s) 1
  • Hotel bar
  • Children's playground
  • Sauna
  • Turkish bath
  • Fire alarm
  • Smoke detectors
  • Video surveillance of hallways
  • Security guards
  • WLAN with Internet access in lobby
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Guest room doors self closing

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • WLAN with Internet access in rooms
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025
  • Voicemail
  • Fax connection
  • Room safe
  • Iron + ironing board
  • Centrally controlled air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access

In-house services

  • Pets permitted
  • Hotel safe
  • Classic concierge service
  • Express check-out
  • Free daily newspapers
  • Laundry service
  • Shoe-polishing machine
  • WLAN in room

Hotel location

113 Lambeth road, SE1 7LS London - Lambeth

Evaluations of Novotel London Waterloo

Overall 67 ratings, including comments: 30 ratings
7.5 / 10
Average rating of all hotel guests
97% of all hotel guests would recommend this hotel to their friends
Corporate customers
7.6 / 10
June 2013

Clean rooms and prompt service

7.2 / 10
March 2013

Great location, very close to tube and also to the London eye and major attractions. Eventhough you have to pay for using WIfi, there was a computer and printer in the lobby which was useful for checking in.

some renovations were done while we stayed there and it was very noise. Also in the room there is noise from the fridge or coffee machine which was disturbing during the night. Internet was no free of charge. breakfast was not included in the price. We had a room for 3 persons but the sofa bed was not confortable.

Corporate customers
7.8 / 10
March 2013

The hotel was very good and I would be using them going forward.

Nothing serious to report

Corporate customers
6.3 / 10
December 2012

Staff were very friendly on check-in.

Problem with payment and amount reserved against card. Was all sorted out in the end.

Corporate customers
7.3 / 10
November 2012

At the day of check-out I was triply asked by the housekeeper if I'd leave that day starting early morning (8.45 a.m.)every hour till the moment I left my room

Corporate customers
5.3 / 10
October 2012

Staff very friendly. Reception area very nice - impressive to walk in to. Bathroom a nice size.

Stains on carpet in bedroom. Gym nice but doesn't have much equipment - I was lucky it was quiet so this didn't impact. Bathroom shower had part of fitment missing.

Corporate customers
7.9 / 10
January 2012

Nice and good athmosphere, will choose for this hotel on future accasions

No comments

7.8 / 10
April 2011

For a UK hotel very clean.

4.6 / 10
October 2008

The hotel tried to charge a higher room rate than the agreed confirmation The main bar was closed for refurbishment. The temporary bar in reception was poor Our room was tired and was overdue refurbishment

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