Hotel Novotel Hong Kong Citygate in Hongkong - 4 HOTEL INFO stars

This is what awaits you:

  • 1 bottle of mineral water

Hotel description Novotel Hong Kong Citygate

In the name of our entire team, we welcome you proudly to the Novotel Hong Kong Citygate. As a member of the Accor family, this hotel is part of a network dedicated to providing you with total satisfaction with your accommodation. Our hotel has ample parking spots available. Car parking facilities are located at the hotel for your use. Please specify when making a booking. Free for you We provide guests with a complimentary bottle of water. Hotel-features, like a free newspaper delivered every day, are present in all rooms. Wireless connection to the internet is available in the hotel's public rooms. Make yourself at home The our helpful staff at the reception of our modest hotel will be happy to assist you 24/7 while you are with us. To reach your homey room on one of the upper floors we recommend you to use the elevator. Within the hotel a lobby is included. Families with children are always gladly received in our accommodating hotel, as a children's play area and non-smoking rooms are available for our clientele. Please make any requests when reserving your room. The hotel has an acclaimed dining room as well as its own bistro - café for delectable snacks, drinks and tidbits. Where you will stay One of the hotel services is air conditioning that is available in every room. Cable TV is standard in our hotel's comfy rooms. All of the rooms have satellite TV. Your valuables, such as your laptop, important documents, jewellery or money, can be stored securely thanks to the safe provided in each room. A shower, a bathtub and a hairdryer can be found in the bathroom of your room. After you've taken a relaxing shower in your hotel room's bathroom, reach out and grab your own personal house coat. You can then dry your hair with the blow-dryer provided. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 2003, Number of floors 23, Total number of rooms 440, Rooms with connecting door 122, Number of suites (separate rooms) 13, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Hotel, Trade fair/conference hotel, child-friendly hotel, No-smoking room 440

AddressShow map

51 Man Tung Road Tung Chung, 0 Hongkong, China


  • Station (Hong Kong - Hung Hom Railway Station) 24.56 km
  • City centre (Hong Kong) 21.29 km
  • Airport (Chek Lap Kok International Airport (HKG)) 3.49 km

Service times

Earliest check-in:

3:00 PM

Latest check-out:

1:00 PM

    Accepted payment methods

  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Garage in the hotel
  • Restaurant(s) 3
  • Hotel bar
  • Café/bistro
  • Children's playground
  • Outdoor swimming pool
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Video surveillance of hallways
  • Security guards
  • WLAN with Internet access in lobby
  • Fitness centre
  • Door with security lock in 0 rooms
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Guest room doors self closing
  • Parking areas patrolled
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Hotel staff trained in first aid
  • Hotel staff trained in cardio pulmonary resuscitation (CPR)

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • WLAN with Internet access in rooms
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025
  • Voicemail
  • Fax connection
  • Room safe
  • Iron + ironing board
  • Centrally controlled air conditioning
  • Make-up mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access

In-house services

  • Safety deposit boxes at reception
  • Classic concierge service
  • Express check-out
  • Porter service
  • Free daily newspapers
  • Laundry service
  • 1 bottle of mineral water
  • Babysitter

Hotel location

51 Man Tung Road Tung Chung, 0 Hongkong - Inseln

Evaluations of Novotel Hong Kong Citygate

Overall 98 ratings, including comments: 46 ratings
8.6 / 10
Average rating of all hotel guests
96% of all hotel guests would recommend this hotel to their friends
Corporate customers
8.6 / 10
June 2019

Location is good. Close to airport Attached to a mall with many restaurants Accessible by MTR

Nothing specific

Corporate customers
7.6 / 10
November 2015

shuttle bus is frequently running between airport and hotel. Pool is nice and water is clean

noisy when water flash in washing room bad smelling in WC

Corporate customers
9.6 / 10
August 2015

Next to a mall outlet which is great!

Corporate customers
7.7 / 10
March 2015

Rooms are very small compared to other hotels and Price is on the higher side.

Corporate customers
9.0 / 10
February 2015

Very nice breakfast. 10 minutes to the airport and the shuttle bus leaves every 15 minutes from the hotel. A big Mall is attached to the hotel and easy accessable from the lobby. You can find everything in there.

A little bit far away from the city, even the skytrain is available only 10 minutes walk from the lobby. Taxi from the city to the hotel is around 250 HKD. The last train from the city to the hotel is at 00:00. Afterwards only Taxi possible. No Internet in the room. Internet have to be paid and booked seperatly.

Corporate customers
8.2 / 10
June 2014

Great location. Near to the airport, with shuttle bus. Directly connected to outlet shopping mall. MTR station Tung Chung close by.

Quite expensive, but seems to be normal for HKG.

Corporate customers
9.2 / 10
February 2014

Nice place Nice View Convienient transportation

Cannot think of any

Couple over fifty under sixty
9.2 / 10
December 2013

Having a separate check in desk on the 21st floor is great, afternoon tea and cocktails much appreciated.

As a customer staying in an executive premier room, i would prefer to take breakfast on one of the executive floors. Breakfast in the lobby cafe was mediocre, when we arrived at 9.30 there was no coffee in either machines and no juice, queues were long for cooked food and bread and pastries dried out .

August 2013

I was not able to reach the hotel due to problems with the flight company. I called the hotel advising, but as per the booking was prepaid they said were not possible to refund me.

Family with children
8.2 / 10
January 2013

Very modern, good breakfast buffet

A bit understaffed at check-out time (15 minutes waiting) and staff also a bit confused due to too much work

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

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