Hotel Novotel Hamburg City Alster - 4 HOTEL INFO stars

This is what awaits you:

  • Use of an Internet terminal at the hotel
  • Free use of the sauna
  • WLAN in room

Hotel description Novotel Hamburg City Alster

A perfect location for city travellers

The Novotel Hamburg City Alster is located in the Hohenfelde city district, right by the underground stop Lübecker Straße. The underground takes you quickly and easily to the city centre, where you can visit the hanseatic city's attractions.

Your accommodation at a glance

The modern, spacious rooms are optimally equipped for any requirement. A modern bathroom, a comfortable sofa and a work space are on hand.

This also awaits you

At the Novo² Restaurant or out on the terrace, you can dine around the clock on á-la-Carte specialties from all over the world. You can get drinks and snacks at the Novo² Bar & Eatery. Additionally, the hotel has rooms you can utilise for seminars and meetings.

Hotel data

Hotel built in 2004, Last complete renovation 2004, Number of floors 5, Total number of rooms 210, Rooms with connecting door 3, Number of suites (separate rooms) 6, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Hotel, No-smoking room 206, Family rooms available 147, DEHOGA Rating 4, DEHOGA Rating valid until 2020-06-17

AddressShow map

Luebecker Strasse 3, 22087 Hamburg, Germany


  • Station (Hamburg Hbf) 1.36 km
  • City centre (Hamburg) 2.23 km
  • Airport (Hamburg Airport (HAM)) 8.33 km
  • Highway (HAMBURG SUED) 4.0 km

Service times

Reception open:

0:00 AM to 24:00 PM

Reception manned at weekends:

0:00 AM to 24:00 PM

Earliest check-in:

3:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Garage in the hotel
  • Restaurant(s) 1
  • Hotel bar
  • Children's playground
  • Sauna
  • Turkish bath
  • Smoke detectors
  • Video surveillance of hallways
  • WLAN with Internet access in lobby
  • Hotel has emergency lighting
  • Hotel complies with country/state/local fire laws

Room facilities

  • WLAN with Internet access in rooms
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025
  • Room safe
  • Centrally controlled air conditioning
  • Make-up mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access

In-house services

  • Pets permitted
  • Hotel safe
  • Safety deposit boxes at reception
  • Express check-out
  • Free daily newspapers
  • Business center
  • Laundry service
  • Shoe-polishing machine
  • Use of an Internet terminal at the hotel
  • Free use of the sauna
  • WLAN in room

Hotel location

Luebecker Strasse 3, 22087 Hamburg - Hohenfelde

Evaluations of Novotel Hamburg City Alster

Overall 1,108 ratings, including comments: 480 ratings
8.3 / 10
Average rating of all hotel guests
97% of all hotel guests would recommend this hotel to their friends
Private Solo traveller
9.7 / 10
August 2016

friendly and competent staff!

Coffee machines not ready at 6:30 am, but we got one from the bar.

Corporate customers
9.3 / 10
June 2016

Close to U-Bahn, nice and modern rooms, good breakfast

Corporate customers
5.3 / 10
February 2016

not to crowded

hairs in the bathroom, slice of bred under the bad for four days -

Corporate customers
7.3 / 10
January 2016

Bit too warm in the room

Corporate customers
9.5 / 10
March 2014

Food (both breakfast and lunch) was very good!

Corporate customers
3.0 / 10
November 2012

good breakfast. good müsli

internet not free and expensive

5.7 / 10
June 2012

Fitness open 7am-9pm only

Corporate customers
4.0 / 10
November 2011


incompetent, inflexible and unfriendly staff. bad room quality for 4 stars (carpet) and superior, many main roads crossing in front

Couple under thirty
7.9 / 10
February 2011

The staff were very friendly and helpful. They seemed to care about our stay.

I didn't like the bed at all! Neither my husband or I slept very well.

July 2010

Nichtraucher gebucht und eine stinkige Raucherkammer gekommen. Rezeption zeigte keinerlei Bemühungen.

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