Hotel Novotel Cairns Oasis Resort - 4 HOTEL INFO stars

This is what awaits you:

We would like to happily welcome you to the Novotel Cairns Oasis Resort. As a member of the Accor family, the Novotel Cairns Oasis Resort is part of a network dedicated to providing you with total satisfaction with your accommodation. Guests of the hotel ...
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Hotel description Novotel Cairns Oasis Resort

We would like to happily welcome you to the Novotel Cairns Oasis Resort. As a member of the Accor family, the Novotel Cairns Oasis Resort is part of a network dedicated to providing you with total satisfaction with your accommodation. Guests of the hotel who are travelling by train can easily reach our comfortable hotel by foot. If you need a car, you can rent one directly from the hotel reception and use hotel parking during your stay. Located at our hotel are car parking spots for the benefit of our guests. Access to the WiFi connection is available from the public areas in the hotel. Make yourself at home You can leave your valuables for safe storage in the hotel strong box at reception which is manned around the clock. We offer a lift for convenient access to the charming rooms on the upper floors. Our impressive lobby will start your trip off right. Families with children are always gladly received in this accommodating hotel, as a children's play area and non-smoking rooms are available for our guests. Please make any requests at the time of booking. Meet family and friends in our gourmet eatery or the lively hotel bar. Where you will stay One of the hotel's services is cable television for visual and audio entertainment that is found in every room. There is also satellite TV provided in our rooms. Ask our competent staff about the strong box included in all of the rooms. A shower, a bathtub and a hairdryer can be found in the bathroom of your room. Your bathroom's complimentary bathrobes are at your ready when you get out of the shower. Your room's bathroom also provides a hair-dryer. We have a modern fitness room for the guests of this hotel. --- Special Credit Card payment Charge: --- Credit card payments relating to Australian hotels incur a merchant service fee of 1,5% in addition to the total amount payable, excluding prepaid rates. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1997, Number of floors 6, Total number of rooms 314, Number of suites (separate rooms) 8, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 11:00, Trade fair/conference hotel, Holiday resort, child-friendly hotel, No-smoking room 314

AddressShow map

122 Lake Street, 4870 Cairns, Australia


  • Station (CAIRNS) 1.0 km
  • City centre (Cairns) 0.68 km
  • Airport (Cairns International Airport (CNS)) 4.11 km

Service times

Reception open:

12:00 AM to 12:00 AM

Reception manned at weekends:

12:00 AM to 12:00 AM

Earliest check-in:

2:00 PM

Latest check-out:

11:00 AM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Garage in the hotel
  • Restaurant(s) 1
  • Hotel bar
  • Children's playground
  • Outdoor swimming pool
  • Fitness room
  • Fire alarm
  • Smoke detectors
  • Security guards
  • WLAN with Internet access in lobby
  • Hotel has emergency lighting
  • Hotel complies with country/state/local fire laws
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025
  • Room safe
  • Iron + ironing board
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access

In-house services

  • Hotel safe
  • Safety deposit boxes at reception
  • Washing machine for guests
  • Classic concierge service
  • Express check-out
  • Porter service
  • Car rental
  • Laundry service
  • Babysitter

Hotel location

122 Lake Street, 4870 Cairns - (Queensland)

Evaluations of Novotel Cairns Oasis Resort

Overall 18 ratings, including comments: 7 ratings
5.5 / 10
Average rating of all hotel guests
1.5 / 10
March 2017

The reception staff particularly a lady, was really rude to us, which made us feel that the hotel was doing a big favor by providing us a room (that we paid a considerable amount for). The balcony provided was all wet from the water dropping from the upper floor AC. If I could, I would rightfully demand a full refund for the amount paid.

Corporate customers
1.0 / 10
March 2017

One lady on the reception was very rude to all the people. She kept arguing without listening to my side. The room service kept my room door open for entire day when i was out. I checked the same once i returned in the night. Luckily nothing was stolen from my room. The water was leaking continuously in the Balcony making it difficult to sit outside.

Private Solo traveller
8.9 / 10
November 2009

gerne wieder einmal, sehr zentral aber trotzdem ruhig gelegen, schoener Pool.

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