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Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Hotel NH Collection Frankfurt City (Frankfurt am Main)

Center 0.80 km Train station 2.10 km Airport 14.41 km
8

473 Evaluations

X

Clean & Safe Protocol

Self Inspected Hotel

The measures have been confirmed by the hotel management

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel NH Collection Frankfurt City (Frankfurt am Main)
Hotel NH Collection Frankfurt City (Frankfurt am Main)
Hotel NH Collection Frankfurt City (Frankfurt am Main)
Hotel NH Collection Frankfurt City (Frankfurt am Main)
Hotel NH Collection Frankfurt City (Frankfurt am Main)
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9/21 Hotel NH Collection Frankfurt City (Frankfurt am Main)
10/21 Hotel NH Collection Frankfurt City (Frankfurt am Main)
11/21 Hotel NH Collection Frankfurt City (Frankfurt am Main)
12/21 Hotel NH Collection Frankfurt City (Frankfurt am Main)
13/21 Hotel NH Collection Frankfurt City (Frankfurt am Main)
14/21 Hotel NH Collection Frankfurt City (Frankfurt am Main)
15/21 Hotel NH Collection Frankfurt City (Frankfurt am Main)
16/21 Hotel NH Collection Frankfurt City (Frankfurt am Main)
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21/21 Hotel NH Collection Frankfurt City (Frankfurt am Main)
business tariff details
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business tariff
€0.00
Single room Standard-Tariff €96.00 Double room €0.00

 

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X

Clean & Safe Protocol

Self Inspected Hotel

The measures have been confirmed by the hotel management

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

A perfect location for zoo visitors

In the centre of Frankfurt the city hotel NH Collection Frankfurt City can be found. It takes only a 15 minutes’ walk to get to the zoo where you can see unique animal houses with hundreds of different species. Experience the biggest nocturnal animal house in Europe or the Big Cat Jungle.

Your accommodation at a glance

A bright and friendly elegance is awaiting you in the rooms. The soft colours white, grey and beige dominate the furnishings. The only eye-catcher - a bright red chair. Also very nice - the noble modern lights.

Look forward to the creative international cuisine

The lively decoration and warm colours immediately create a cosy atmosphere in the restaurant where a rich breakfast buffet is awaiting you every morning. Otherwise you can enjoy creative and international dishes here. The hotel lobby bar or the lounge offer fine wines and delicious cocktails.

Hotel data

Hotel built in 2003, Last complete renovation 2015, Last partial renovation 2018, Number of floors 7, Total number of rooms 256, Number of single rooms 34, Number of double rooms 205, of which have 2 separate beds 90, of which have a double bed 115, of which are suitable as three-bed rooms 56, Number of suites (separate rooms) 5, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Hotel, City hotel, Business hotel, Trade fair hotel, Trade fair/conference hotel, VDR certified business hotel, VDR certified conference hotel, Miles & More, GreenStay certified, No-smoking room 256, Children's beds/cots 2, Air Plus Meeting Card,

Reception open

Reception manned 24 hours a day

Reception manned at weekends
Reception manned 24 hours a day

Check-In : 15:00
Check-Out : 12:00

Accepted payment methods

The following credit cards are accepted by Hotel NH Collection Frankfurt City (Frankfurt am Main):

Diners Club Visa Eurocard/MasterCard American Express Japan Credit Bureau (JCB Intl.) Electronic cash

Service & facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0,00 EUR
  • Car park is directly by hotel
  • Car park is a 2-minute walk away
  • Garage is a 2-minute walk away
  • Restaurant(s) 1 open from 06:00.00 until 23:00.00
  • Hotel bar
  • Sauna Fee 5 EUR
  • Turkish bath
  • Fitness room
  • Fire alarm
  • Smoke detectors
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • WLAN with Internet access in lobby Hourly rate 0,00 EUR Fee per day 0,00 EUR
  • Mobile phone reception
  • Breakfast from 06:00 o'clock to 10:30 o'clock
  • Breakfast for early risers from 05:00 o'clock to 06:00 o'clock
  • Vegetarian food available

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0 EUR Cost per day 0 EUR
  • Easy access for wheelchairs
  • Cable TV
  • Satellite TV
  • TV remote control
  • Radio
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone by the bed
  • Room safe
  • Mini-bar
  • Coffee machine/tea-maker in 256 rooms
  • Individually controlled ventilation in 256 rooms
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Emergency information
  • Plan of emergency exits
  • TV with international news channel
  • Water boiler in room
  • Free tea supplies in room

In-house services

  • Pets permitted
  • Hotel safe
  • Meets ISO 14001 environmental management standard
  • Gift vouchers available for Übernachtung/Frühstück, Restaurant
  • Express check-out
  • Porter service
  • Free daily newspapers
  • Business center
  • Laundry service
  • Shoe-polishing machine
  • Room service from 00:00.00 until 23:59.00

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Hotel NH Collection Frankfurt City (Frankfurt am Main)

Hotel NH Collection Frankfurt City (Frankfurt am Main): Location and distance

Center: 0.80 km - Frankfurt

Airport: 14.41 km - Frankfurt am Main International Airport (FRA)

Train station: 2.10 km - Frankfurt Hbf (tief)

Highway: 2.71 km - A66 - Frankfurt am Main-Miquelallee

Frequently asked questions about Hotel NH Collection Frankfurt City (Frankfurt...

How was the Hotel NH Collection Frankfurt City rated on average?
On average, the Hotel NH Collection Frankfurt City was rated 8 by 473 former guests.
What time does check-in start at Hotel NH Collection Frankfurt City?
Check-in is from 15:00.
Until what time do you have to check out?
The Hotel NH Collection Frankfurt City requires you to leave your room by 12:00.
How far is the distance to the nearest train station?
The nearest train station is 2.1 kilometers from the Hotel NH Collection Frankfurt City.
How far is the distance to the nearest airport?
The nearest airport is 14.4 kilometers from the Hotel NH Collection Frankfurt City.
Is the hotel Hotel NH Collection Frankfurt City centrally located?
The Hotel NH Collection Frankfurt City is approximately 0.8 kilometers from the city center.
Is there parking for hotel guests at the Hotel NH Collection Frankfurt City?
The following parking options are available to hotel guests.
  • Garage is a 2-minute walk away
What are the breakfast times at the Hotel NH Collection Frankfurt City?
Breakfast is not available at the Hotel NH Collection Frankfurt City.
Is it possible to cancel the booking at the Hotel NH Collection Frankfurt City free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
What times is the reception staffed?
Reception hours are as follows:
  • Weekdays: 24 hours busy.
  • Weekends: 24 hours busy.
How can I pay at the Hotel NH Collection Frankfurt City?
The hotel offers the following payment options:
  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
  • Electronic cash

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Evaluations of Hotel NH Collection Frankfurt City (Frankfurt am Main)

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
473 Evaluations 242 including comments:
8 / 10

corporate customer over 60 years

16.12.19

7.3 Good

Positive Location Negative Rate fluctuations from day to day. Even though I canceled a prior reservation within the terms, my credit card was charged. Watch out...

corporate customer up to 30 years

10.12.19

8.9 Very good

Positive amenities in the room, breakfast, gym Negative everytime address for the bill is not correct gym can be better maintained

corporate customer between 40 and 50 years

01.07.19

10 Excellent

Positive I am very honored to stay at the NH collection Frankfurt City hotel this time, that was really wonderful experience. The customer service and the guest room environment are very nice and comfortable. I will choose to stop at this hotel next time when I ag

corporate customer between 30 and 40 years

27.08.18

7.8 Good

Negative Very poor WiFi

corporate customer between 30 and 40 years

28.11.17

7.5 Good

Negative The internet connection in the hotel is very slow and unreliable.