Hotel NH Collection Frankfurt City in Frankfurt am Main - 4 HOTEL INFO stars

This is what awaits you:

A perfect location for zoo visitors

In the centre of Frankfurt the city hotel NH Collection Frankfurt City can be found. It takes only a 15 minutes’ walk to get to the zoo where you can see unique animal houses with hundreds of d...

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Hotel description NH Collection Frankfurt City

A perfect location for zoo visitors

In the centre of Frankfurt the city hotel NH Collection Frankfurt City can be found. It takes only a 15 minutes’ walk to get to the zoo where you can see unique animal houses with hundreds of different species. Experience the biggest nocturnal animal house in Europe or the Big Cat Jungle.

Your accommodation at a glance

A bright and friendly elegance is awaiting you in the rooms. The soft colours white, grey and beige dominate the furnishings. The only eye-catcher - a bright red chair. Also very nice - the noble modern lights.

Look forward to the creative international cuisine

The lively decoration and warm colours immediately create a cosy atmosphere in the restaurant where a rich breakfast buffet is awaiting you every morning. Otherwise you can enjoy creative and international dishes here. The hotel lobby bar or the lounge offer fine wines and delicious cocktails.

Hotel data

Hotel built in 2003, Last complete renovation 2015, Last partial renovation 2018, Number of floors 7, Total number of rooms 256, Number of single rooms 34, Number of double rooms 205, of which have 2 separate beds 90, of which have a double bed 115, of which are suitable as three-bed rooms 56, Number of suites (separate rooms) 5, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Hotel, City hotel, Business hotel, Trade fair hotel, Trade fair/conference hotel, VDR certified business hotel, VDR certified conference hotel, Miles & More, No-smoking room 256, Children's beds/cots 2, Air Plus Meeting Card, DEHOGA Rating 4, DEHOGA Rating valid until 2020-02-20

AddressShow map

Vilbeler Str. 2, 60313 Frankfurt am Main, Germany


  • Station (Frankfurt Hbf (tief)) 2.1 km
  • City centre (Frankfurt) 0.8 km
  • Airport (Frankfurt am Main International Airport (FRA)) 14.41 km
  • Highway (A66 - Frankfurt am Main-Miquelallee) 2.71 km

Service times

Reception open:

1:00 AM to 1:00 AM

Reception manned at weekends:

1:00 AM to 1:00 AM

Earliest check-in:

4:00 PM

Latest check-out:

1:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
  • Electronic cash

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0,00 EUR
  • Car park is directly by hotel
  • Car park is a 2-minute walk away
  • Garage is a 2-minute walk away
  • Restaurant(s) 1 open from 06:00.00 until 23:00.00
  • Hotel bar
  • Sauna Fee 5 EUR
  • Turkish bath
  • Fitness room
  • Fire alarm
  • Smoke detectors
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • WLAN with Internet access in lobby Hourly rate 0,00 EUR Fee per day 0,00 EUR
  • Mobile phone reception
  • Breakfast from 06:00 o'clock to 10:30 o'clock
  • Breakfast for early risers from 05:00 o'clock to 06:00 o'clock
  • Vegetarian food available

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0 EUR Cost per day 0 EUR
  • Easy access for wheelchairs
  • Cable TV
  • Satellite TV
  • TV remote control
  • Radio
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone by the bed
  • Room safe
  • Mini-bar
  • Coffee machine/tea-maker in 256 rooms
  • Individually controlled ventilation in 256 rooms
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Emergency information
  • Plan of emergency exits
  • TV with international news channel
  • Water boiler in room
  • Free tea supplies in room

In-house services

  • Pets permitted Fee per day 35,00 EUR
  • Hotel safe
  • Meets ISO 14001 environmental management standard
  • Gift vouchers available for Übernachtung/Frühstück, Restaurant
  • Express check-out
  • Porter service
  • Free daily newspapers
  • Business center
  • Laundry service
  • Shoe-polishing machine
  • Room service from 00:00.00 until 23:59.00

Hotel location

Vilbeler Str. 2, 60313 Frankfurt am Main - Zentrum

Evaluations of NH Collection Frankfurt City

Overall 488 ratings, including comments: 242 ratings
7.8 / 10
Average rating of all hotel guests
90% of all hotel guests would recommend this hotel to their friends
Corporate customers
7.3 / 10
December 2019


Rate fluctuations from day to day. Even though I canceled a prior reservation within the terms, my credit card was charged. Watch out...

Corporate customers
8.9 / 10
December 2019

amenities in the room, breakfast, gym

everytime address for the bill is not correct gym can be better maintained

Corporate customers
10 / 10
July 2019

I am very honored to stay at the NH collection Frankfurt City hotel this time, that was really wonderful experience. The customer service and the guest room environment are very nice and comfortable. I will choose to stop at this hotel next time when I agian visit Frankfurt city and of course, I will recommend this hotel to my colleagues and friends.

Corporate customers
7.8 / 10
August 2018

Very poor WiFi

Corporate customers
7.5 / 10
November 2017

The internet connection in the hotel is very slow and unreliable.

Corporate customers
9.3 / 10
October 2017

Location near to train station and city center. Breakfast is great.

Wifi access to be renewed daily

Corporate customers
10 / 10
August 2017

Breakfast is rich and delicious. The hotel is very closed to the shopping center.

Corporate customers
8.7 / 10
June 2017

cleanliness, location

I had to request for toothbrush/toothpaste, bathrobe and bath slippers - they were not given automatically. AND I had to pick them up at the front desk myself, otherwise room service is charged. Room service should NOT be charged, you're a hotel, such services are a given.

Corporate customers
8.3 / 10
February 2017

Reluxed atmosphere and convenient location for travel

Corporate customers
9.0 / 10
October 2016

The noise of the bar fridge I could not sleep well every night because the mattress was to hard.

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

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