Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Hotel NH Collection Frankfurt City (Frankfurt am Main)

8

473 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel NH Collection Frankfurt City (Frankfurt am Main)
Hotel NH Collection Frankfurt City (Frankfurt am Main)
Hotel NH Collection Frankfurt City (Frankfurt am Main)
Hotel NH Collection Frankfurt City (Frankfurt am Main)
Hotel NH Collection Frankfurt City (Frankfurt am Main)
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business tariff details
myHOTEL DE Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHOTEL DE members, known as the HOTEL DE Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHOTEL DE members
Both business & leisure travellers
business tariff
€0.00
Single room Standard-Tariff €96.00 Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

A perfect location for zoo visitors

In the centre of Frankfurt the city hotel NH Collection Frankfurt City can be found. It takes only a 15 minutes’ walk to get to the zoo where you can see unique animal houses with hundreds of different species. Experience the biggest nocturnal animal house in Europe or the Big Cat Jungle.

Your accommodation at a glance

A bright and friendly elegance is awaiting you in the rooms. The soft colours white, grey and beige dominate the furnishings. The only eye-catcher - a bright red chair. Also very nice - the noble modern lights.

Look forward to the creative international cuisine

The lively decoration and warm colours immediately create a cosy atmosphere in the restaurant where a rich breakfast buffet is awaiting you every morning. Otherwise you can enjoy creative and international dishes here. The hotel lobby bar or the lounge offer fine wines and delicious cocktails.

Hotel data

Hotel built in: 2003, City hotel, Children-friendly hotel, Number of rooms: 256, Number of double rooms: 256, Number of non-smoking rooms: 256, DSL/Broadband internet access,

Reception open
During the week
Occupied 24 hours a day

Reception manned at weekends
Occupied 24 hours a day

Check-In: 15:00 p.m.
Check-Out: 12:00 p.m.

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by Hotel NH Collection Frankfurt City (Frankfurt am Main):

Visa American Express Mastercard Japan Credit Bureau

Service & facilities

  • Elevator
  • Fire alarm
  • Smoke detectors
  • Sauna:

Room facilities

  • Cable TV
  • DSL/Broadband internet access
  • Emergency information
  • Plan of emergency exits
  • Minibar
  • Room safe
  • Centrally controlled air conditioning

In-house services

  • Laundry service
  • Classic concierge service
  • Business Center
  • Pets permitted:
  • Safety deposit boxes at reception
  • Number of conference rooms: 5

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Hotel NH Collection Frankfurt City (Frankfurt am Main)

Hotel NH Collection Frankfurt City (Frankfurt am Main): Location and distance

Airport: 14.00 km - FRA

Frequently asked questions about Hotel NH Collection Frankfurt City (Frankfurt...

How was the Hotel NH Collection Frankfurt City rated on average?
On average, the Hotel NH Collection Frankfurt City was rated 8 by 473 former guests.
How far is the distance to the nearest airport?
The nearest airport is 14 kilometers from the Hotel NH Collection Frankfurt City.
Is there parking for hotel guests at the Hotel NH Collection Frankfurt City?
Unfortunately, there are no parking facilities available for hotel guests of the Hotel NH Collection Frankfurt City.
What are the breakfast times at the Hotel NH Collection Frankfurt City?
Breakfast is not available at the Hotel NH Collection Frankfurt City.
Is it possible to cancel the booking at the Hotel NH Collection Frankfurt City free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
What times is the reception staffed?
Reception hours are as follows:
  • Weekdays: 24 hours busy.
  • Weekends: 24 hours busy.
How can I pay at the Hotel NH Collection Frankfurt City?
The hotel offers the following payment options:
  • Diners Club
  • Visa
  • American Express
  • Mastercard
  • Japan Credit Bureau

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Evaluations of Hotel NH Collection Frankfurt City (Frankfurt am Main)

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
473 Evaluations 242 including comments:
8 / 10

corporate customer over 60 years

16.12.19

7.3 Good

Positive Location Negative Rate fluctuations from day to day. Even though I canceled a prior reservation within the terms, my credit card was charged. Watch out...

corporate customer up to 30 years

10.12.19

8.9 Very good

Positive amenities in the room, breakfast, gym Negative everytime address for the bill is not correct gym can be better maintained

corporate customer between 40 and 50 years

01.07.19

10 Excellent

Positive I am very honored to stay at the NH collection Frankfurt City hotel this time, that was really wonderful experience. The customer service and the guest room environment are very nice and comfortable. I will choose to stop at this hotel next time when I ag

corporate customer between 30 and 40 years

27.08.18

7.8 Good

Negative Very poor WiFi

corporate customer between 30 and 40 years

28.11.17

7.5 Good

Negative The internet connection in the hotel is very slow and unreliable.