NH Collection Amsterdam Grand Hotel Krasnapolsky - 5 HOTEL INFO stars

This is what awaits you:

  • WLAN in room

Hotel description NH Collection Amsterdam Grand Hotel Krasnapolsky

NH Collection Amsterdam Grand Hotel Krasnapolsky

For an unforgettable experience in the beating heart of Amsterdam's effervescent city centre, stay in the stunning 5 star NH Collection Amsterdam Grand Hotel Krasnapolsky. Marvel at the classical splendour of the historical building that houses the hotel before walking into the impressive lobby to be warmly greeted by kind, welcoming staff. Enjoy a grand selection of lively bars, refined restaurants and cosy cafes, all located within the elegant walls of the NH Collection Amsterdam Grand Hotel Krasnapolsky. Numerous exciting attractions are within walking distance of the centrally located hotel, including the Van Gogh museum and the charming canals.


Choose from over 400 contemporary and cosy guest rooms which feature sumptuous beds covered in premium bed linen and modern amenities guaranteed to surpass all of your high expectations; relax in the supremely stylish seating are while sipping a glass of chilled chardonnay from the mini bar, watching either the flat screen television or admiring sparkling city views from the large windows. Enjoy a soothing soak in the bathtub, or don your soft bathrobe to wander down to the sumptuous spa for a relaxing massage or energising work out in the state of the art gym.


Revel in the natural delight of the picturesque Winter Garden while enjoying a delectable continental breakfast buffet comprising of tasty meats, free range eggs and freshly ground coffee. Gourmet guests will be spoilt for choice with the hotel's exceptional range of dining options; sophisticated French fare is served in the charming Reflet restaurant, which also boasts an extensive wine list. For a more relaxed dining experience in the afternoon, relish gorgeous views of the iconic Dam square while enjoying a fresh selection of salads and sandwiches in the charming Grand Café Mathilde. Complete your unforgettable experience with a creative cocktail in the supremely stylish and exotically named Golden Palm bar.

In the heart of the hotel you will find the Golden Palm Bar and Grand Café Mathilde, which offers a great view on Dam Square. Every morning our breakfast takes place in the famous Winter Garden. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1866, Last complete renovation 2001, Last partial renovation 2015, Number of floors 6, Total number of rooms 451, Number of single rooms 17, Number of double rooms 250, of which have 2 separate beds 84, of which have a double bed 230, of which are suitable as three-bed rooms 21, Rooms with connecting door 12, Number of apartments 35, Number of rooms with air conditioning 451, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Hotel, City hotel, Business hotel, Trade fair/conference hotel, Gay and lesbian-friendly hotel, No-smoking room 451, DEHOGA Rating 5, DEHOGA Rating valid until 2020-12-28

AddressShow map

Dam 9, 1012 JS Amsterdam, The Netherlands


  • Station (Amsterdam - Centraal Railway Station) 0.79 km
  • City centre (Amsterdam) 0.26 km
  • Airport (Amsterdam Airport Schiphol (AMS)) 11.37 km

Service times

Reception open:

1:00 AM to 1:00 AM

Reception manned at weekends:

1:00 AM to 1:00 AM

Earliest check-in:

4:00 PM

Latest check-out:

1:00 PM

    Accepted payment methods

  • Visa
  • Eurocard/MasterCard
  • American Express

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal
  • Hotel-owned car park Fee per 24 hours 50 EUR
  • Car park is directly by hotel
  • Secure parking
  • Parking for women at hotel
  • Garage in the hotel Fee per 24 hours 50 EUR
  • Restaurant(s) 2 open from 08:00.00 until 22:00.00 and from 18:00
  • Hotel bar
  • Open-air restaurant/beer garden, etc.
  • Sauna
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • WLAN with Internet access in lobby
  • Breakfast from 06:30 o'clock to 10:30 o'clock
  • Vegetarian food available
  • Wholefood available
  • Diabetic food available
  • Smoke detectors in all rooms

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • WLAN with Internet access in rooms
  • Easy access for wheelchairs
  • Satellite TV
  • TV remote control
  • Radio
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone by the bed
  • Telephone on the desk
  • Telephone in the bathroom
  • Voicemail
  • ISDN connection in 363 rooms
  • Room safe
  • Mini-bar
  • Kitchenette in 36 rooms
  • Fridge in 36 rooms
  • Coffee machine/tea-maker in 451 rooms
  • Microwave oven in 36 rooms
  • Ironing machine for pants in 432 rooms
  • Temperature controls in 451 rooms
  • Individually controlled ventilation in 451 rooms
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access in 363 rooms
  • TV with international news channel

In-house services

  • Large dogs permitted Fee per day 15 EUR
  • Hotel safe
  • Safety deposit boxes at reception
  • Vending machine for beverages
  • Ice machine
  • Air conditioning in public areas
  • Classic concierge service
  • Porter service Cost per item 4 EUR
  • Free daily newspapers
  • Shuttle service to the airport Fee 15 EUR
  • Business center
  • Secretarial services
  • Sightseeing tours
  • Laundry service
  • Shoe-polishing service
  • Shoe-polishing machine
  • WLAN in room
  • Room service from 00:00.00 until 00:00.00

Hotel location

Dam 9, 1012 JS Amsterdam -

Evaluations of NH Collection Amsterdam Grand Hotel Krasnapolsky

Overall 84 ratings, including comments: 48 ratings
6.7 / 10
Average rating of all hotel guests
Couple over sixty
10 / 10
January 2016

Fantastic location, staff very pleasant a top quality hotel. When the refurbishment (which is not intrusive) is completed it will be even better.


Couple over fifty under sixty
5.4 / 10
November 2015

Winter garden restaurant

No reply from email enquiry sent at time of booking Email was direct to hotel, had much same experience on previous visit, we have visited hotel about 9 times, this being last unless I get feedback

Corporate customers
7.8 / 10
October 2015


We had Dinner as part of a business group and I felt the food was not good. No choice . Very disappointed

Couple over fourty under fifty
8.4 / 10
April 2015

Lovely beds and very friendly staff. The rooms are very nice with good internet service and a nice Phillips TV with Ambilight. Cool. The hotel is as central as it's possible to get in amsterdam

The first room we got was lovely except from the noise level. Are you a bit sensitive to noise then make sure to ask for a quiet room to the back of the streets.

Couple over fourty under fifty
8.9 / 10
November 2010

I really enjoyed my stay at Krasnopolsky

9.0 / 10
October 2010

Breakfast was very good. room not noisy & early check-in without a problems which was very much appreciated.

Though the booking was made for 2persons, only one set of towels, sponge & .... was kept.

Couple over thirty under fourty
5.9 / 10
January 2010


the room was extremely cold (in fact the whole back tower) and several requests for an extra heater were simply ignored - the apologies and the bottle of wine from the manager did not help us to forget the room temperature staff simply forgot to add another blanket as requested and this was done only after another complain the request at the reception for the room to be refreshed in the evening while we went out for dinner was also ignored (we arrived at 5:30 AM after a 14-hour flight and so we had spent most of the day in the room sleeping)

10 / 10
October 2009

Great staff, nice very fiendly athmospher,excelent food. Clean and save living.

No negatives

Corporate customers
7.5 / 10
February 2009

I asked concierge shuttle bus to airport, but shuttel bus left before booked time. I could not catch shuttle bus.

Couple over thirty under fourty
7.4 / 10
February 2009

Hotel mitten im Zentrum, geniale Lage. Wunderschöne Zimmer, freundliches Personal

Besser nicht mit Mietauto dahin kommen, da das Parkieren von Freitagabend- Sonntagmorgen EUR 100.- kostet (in Hotel eigner Garage!). Kalte Temparaturen im Hotelzimmer (Air-Conditioning geht immer wieder auf fixe Temparatur zurück)

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

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