MUR Hotel Neptuno Adults Only Hotel in Playa del Ingles, San Bartolomé de Tirajana - 4 HOTEL INFO stars

This is what awaits you:

  • Parking directly by the hotel
  • Free use of the sauna
  • WLAN in room

Hotel description MUR Hotel Neptuno Adults Only Hotel

Our hotel is recommended only for adults. The four-star Hotel Neptuno is situated in the heart of Playa del Inglés, the ideal location for those who are looking for short distances to local activities and tourist highlights. The famous beach of Playa del Inglés with its lively promenade is only 900 m away. Right beside the hotel, there is the shopping centre Yumbo located, with a direct access from the hotel, where a big variety of shops, restaurants and bars. The hotel offers 170 comfortable rooms that are equipped with a furnished balcony, satellite flatscreen TV, complete bathroom with colour-shower, hair-dryer, direct-dial phone for international and national calls, in-house music system, mini-bar (with charge), safe (with charge), tea and coffee-making facilities and air-conditioning. All rooms offer free Wifi. 

The main restaurant Nautilus offers and excellent buffet for breakfast (until 11 o'clock) and a choice of cold and warm dishes with show-cooking for dinner. For having lunch, the snack Bar La Sirena invites you to a diverse menu of Spanish and International cuisine. 2 times a week a thematically lunch, with Barbecue and Paella, can be enjoyed. If you book All-Inclusive, you would enjoy an a-la carte lunch, served at the table with interantional drinks included.

The piano bar Sotavento provides our guests with exotic cocktails and other drinks the client’s desire in a comfortable and stylish ambience. A conference room with a capacity up to 60 people and an Internet Café (with charge) can be found in the Hotel Neptuno. Bus service to the beach of Playa de Ingles is offered free of charge. The Salón Atlántida inaugurates each month a new exhibition of national and international painters, witch is free of charge for visiting.

NEW: since November 2013 you find the new and only Casino of Playa del Ingles in only 50m distance.

Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1987, Last complete renovation 2007, Number of floors 5, Total number of rooms 170, Number of single rooms 10, Number of double rooms 160, Number of rooms with air conditioning 170, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Hotel, All-inclusive hotel, Trade fair/conference hotel, Holiday hotel, Beach hotel, No-smoking hotel, Gay and lesbian-friendly hotel, No-smoking room 170

AddressShow map

Avenida Alfereces Provisionales 29, 35100 Playa del Ingles, San Bartolomé de Tirajana, Spain


  • City centre (Playa del Inglés) 0.15 km
  • Airport (Gran Canaria Airport (LPA)) 26.7 km
  • Highway (Gc 1) 2.0 km

Service times

Reception open:

1:00 AM to 1:00 AM

Reception manned at weekends:

1:00 AM to 1:00 AM

Earliest check-in:

3:00 PM

Latest check-out:

1:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal
  • Car park is directly by hotel
  • Restaurant(s) 2 open from 07:30.00 until 22:00.00 and from 11:00 until 16:00.00
  • Hotel bar
  • Café/bistro
  • Open-air restaurant/beer garden, etc.
  • Garden terrace
  • Outdoor swimming pool open from 09:00.00 until 20:00.00
  • Sauna Fee 0,00 EUR
  • Turkish bath Hourly rate 0,00 EUR
  • Fitness room
  • Health and beauty center open from 09:00.00 until 18:00.00
  • Fire alarm
  • Smoke detectors
  • WLAN with Internet access in lobby Hourly rate 0,00 EUR
  • Fitness centre Fee 0,00 EUR
  • Breakfast from 07:30 o'clock to 11:00 o'clock
  • Vegetarian food available
  • Diabetic food available

Room facilities

  • Satellite TV
  • Radio
  • Desk
  • Telephone by the bed
  • Room safe
  • Mini-bar
  • Coffee machine/tea-maker in 170 rooms
  • Temperature controls in 170 rooms
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathroom with window
  • Emergency information
  • Plan of emergency exits
  • TV with international news channel

In-house services

  • Hotel safe
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Car rental
  • Laundry service
  • Parking directly by the hotel
  • Free use of the sauna
  • WLAN in room
  • Towels changed every 7 day(s)
  • Beddings changed every 5 day(s)
  • Pets not allowed
  • Store/mini supermarket
  • Medical service

Hotel location

Avenida Alfereces Provisionales 29, 35100 Playa del Ingles, San Bartolomé de Tirajana - PLAYA DEL INGLÉS

Evaluations of MUR Hotel Neptuno Adults Only Hotel

Overall 7 ratings, including comments: 7 ratings
6.8 / 10
Average rating of all hotel guests
85% of all hotel guests would recommend this hotel to their friends
Couple over fifty under sixty
5.3 / 10
March 2014


Noisy location next to shopping centre.

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

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