Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Motel One Hamburg-Alster

Center 2.00 km Train station 1.00 km Airport 53.84 km
8.6

1689 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Motel One Hamburg-Alster
Motel One Hamburg-Alster
Motel One Hamburg-Alster
Motel One Hamburg-Alster
Motel One Hamburg-Alster
1/21 Motel One Hamburg-Alster
2/21 Motel One Hamburg-Alster
3/21 Motel One Hamburg-Alster
4/21 Motel One Hamburg-Alster
5/21 Motel One Hamburg-Alster
6/21 Motel One Hamburg-Alster
7/21 Motel One Hamburg-Alster
8/21 Motel One Hamburg-Alster
9/21 Motel One Hamburg-Alster
10/21 Motel One Hamburg-Alster
11/21 Motel One Hamburg-Alster
12/21 Motel One Hamburg-Alster
13/21 Motel One Hamburg-Alster
14/21 Motel One Hamburg-Alster
15/21 Motel One Hamburg-Alster
16/21 Motel One Hamburg-Alster
17/21 Motel One Hamburg-Alster
18/21 Motel One Hamburg-Alster
19/21 Motel One Hamburg-Alster
20/21 Motel One Hamburg-Alster
21/21 Motel One Hamburg-Alster
business tariff details
myHOTEL DE Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHOTEL DE members, known as the HOTEL DE Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHOTEL DE members
Both business & leisure travellers
business tariff
€0.00
Single room Standard-Tariff €101.14 Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

Close

 

Your travel dates
. - .Rooms: 0 - Guests:

1 Adult - 1 Single room

            Reset

Would you like to book more than 9 rooms? Click here.

Hotel availability is checked ...

Free for HOTEL INFO guests in the hotel Motel One Hamburg-Alster

  • Free WiFi
Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

A perfect location for city travellers

The Motel One Hotel Alster in Hamburg is located directly at the metro station and only a few steps away from the main station. The city centre is in a distance of 2 km; the Congress Centre is about 3 km away.

Your accommodation at a glance

The rooms are designed as personal places of retreat. Numerous design elements enhance a cosy ambience. Concentrated working at the mobile desk is as easy as relaxing chilling.

This also awaits you

A personal contact person in the hotel is at the disposal of business travellers. You may select from a wide range of bio-products. As the One Lounge is used as breakfast café, bar and lobby, it is the heart the eye-catcher of the hotel.

Hotel data

Hotel built in: 2010, Last complete renovation: 2016, Number of floors: 19, City hotel, Non-smoking hotel, All-season opened, Number of rooms: 460, Number of singlerooms: 244, Number of double rooms: 216, Of which have a double bed: 216, Number of rooms with air conditioning: 460, Number of non-smoking rooms: 460, Children's beds/cots: 6, WiFi with internet access in rooms, WiFi with internet access in lobby, Free internet in room,

Reception open
During the week
Occupied 24 hours a day

Reception manned at weekends
Occupied 24 hours a day

Check-In: 15:00 p.m.
Check-Out: 12:00 p.m.

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by Motel One Hamburg-Alster:

Japan Credit Bureau Mastercard American Express Visa Electronic cash

Service & facilities

  • Garden terrace
  • Elevator
  • Reception (lobby)
  • WiFi with internet access in lobby Price/Hour 0,00 EUR
  • Public internet terminal: Price/Hours: 0,00 EUR
  • Marked disabled parking space
  • Garage in hotel Price/Day 18,00 EUR
  • Parking Price/Day 18,00 EUR
  • Hotel-owned car park
  • Smoke detectors
  • Video surveillance of hallways
  • Sprinkler system
  • Video surveillance of hotel lobby
  • Fire alarm
  • Video surveillance of entrances
  • Hallways equipped with fire exstinguishers
  • Hotel auto-linked to fire station (Alarm automatically notifies fire station)
  • Smoke detectors in all rooms
  • Video surveillance recorded 24 hrs a day
  • Guest room doors self-closing
  • Emergency exits for each floor
  • Hotel has emergency lighting
  • Hotel staff trained in first aid
  • Guest rooms accessed by interior entrances
  • Hotel complies with country/state/local fire prevention laws
  • Breakfast: 06:00 - 10:00
  • Hotel bar

Room facilities

  • Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025: : 5
  • TV with international news channel
  • Satellite TV
  • TV remote control
  • WiFi in all rooms Price/Hour 0,00 EUR
  • Hairdryer
  • Soundproof windows
  • Bathroom with shower
  • Full-length mirror
  • Windows for opening
  • Plan of emergency exits
  • Temperature controls: : 460

In-house services

  • Free WiFi
  • Free daily newspapers
  • Pets permitted: Price/Day: 15,00 EUR
  • Air conditioning in public areas

Show moreless

Motel One Hamburg-Alster

Motel One Hamburg-Alster: Location and distance

Center: 2.00 km - Hamburg

Airport: 53.84 km - Lübeck Blankensee Airport (LBC)

Train station: 1.00 km - Hamburg Hbf

Highway: 2.91 km - A255 - Abzweig Veddel - Anschluß Neue Elbbrücken

Frequently asked questions about Motel One Hamburg-Alster

How was the Motel One Hamburg-Alster rated on average?
On average, the Motel One Hamburg-Alster was rated 8.6 by 1689 former guests.
How far is the distance to the nearest train station?
The nearest train station is 1 kilometers from the Motel One Hamburg-Alster.
How far is the distance to the nearest airport?
The nearest airport is 53.8 kilometers from the Motel One Hamburg-Alster.
Is the hotel Motel One Hamburg-Alster centrally located?
The Motel One Hamburg-Alster is approximately 2 kilometers from the city center.
Is there parking for hotel guests at the Motel One Hamburg-Alster?
The following parking options are available to hotel guests.
  • Hotel-owned car park
  • Marked disabled parking space
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the Motel One Hamburg-Alster?
At the Motel One Hamburg-Alster, breakfast is served from 06:00 to 10:00.
Is it possible to cancel the booking at the Motel One Hamburg-Alster free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
What times is the reception staffed?
Reception hours are as follows:
  • Weekdays: 24 hours busy.
  • Weekends: 24 hours busy.
How can I pay at the Motel One Hamburg-Alster?
The hotel offers the following payment options:
  • Diners Club
  • Japan Credit Bureau
  • Mastercard
  • American Express
  • Visa
  • Electronic cash

Show moreless

Evaluations of Motel One Hamburg-Alster

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
1689 Evaluations 911 including comments:
8.6 / 10

couple up to 30 years

28.03.16

7.8 Good

Positive Fireplace animation on the TV. Decoration (simple and clean) Negative Do not have the most capable english speakers at the hotel. But it is ok.

solo traveller private customer between 50 and 60 years

11.08.15

6 Satisfying

Positive Großer LED Fernseher Doppelzimmer zur Einzelnutzung Negative Kein Kleiderschrank, nur offene Ablagen und offene Kleiderschranken. Kleiner Schreibtisch ohne Steckdose Frühstück überteuert Zu wenig Sitzplätze. Niedrige Lounge-Sitzplätze Nutella musste mit Messer aus Glas in kleine Waffelschälchen umgefüllt werden

anonymous

25.03.14

10 Excellent

Negative Zum 2.Mal bekam ich keinen Garagenplatz, obwohl in der Buchung ein Parkplatz angekreuzt werden konnte und auch wurde. Beim ersten Mal beschwerte ich mich und bekam noch einen und dann bemerkte ich dass ein weiterer Gast auch noch neu in die TG kommen konn

couple over 60 years

28.01.14

7.5 Good

Positive the hotel

corporate customer between 40 and 50 years

24.08.13

8.2 Very good

Positive near my customer Negative too few elevators