Motel One am Michel in Hamburg - 3 HOTEL INFO stars

This is what awaits you:

  • WLAN in room

Hotel description Motel One am Michel

In the name of our whole team, we welcome you cordially to the Motel One am Michel. The Motel One AG family welcomes you to the Motel One am Michel! It doesn't matter whether you're staying for one night or more, you will find plenty of parking spaces available at our cosy hotel. For the convenience of our hotel quests, car parking space is available at the hotel on request. The public rooms in the hotel all offer WiFi. Make yourself at home Hotel guests can rely on the knowledgeable receptionists 24/7. Access to the upper floors is made easy by our lift. Video surveillance is operating in the lobby area. Ask our competent hotel crew about the cable TV with plenty of entertaining programmes that is part of all the rooms. Not only will you find a shower in your bathroom but also a hand-held blow-dryer. All hotel rooms are fitted with soundproof windows for the comfort of our guests. ++++ Attention: important information: The city of Hamburg charges an overnight stay tax on the room accommodation rate from 01.01.2013. This tax is already included in all rates. Business travelers are exempted from this tax and pay the tax free rate when showing an adequate verification (e.g. employer certificate). Excluded are contracted corporate net rates. ++++ Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 2010, Last complete renovation 2015, Number of floors 9, Total number of rooms 437, Number of single rooms 214, Number of double rooms 223, Number of rooms with air conditioning 437, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Bed-and-breakfast hotel, City hotel, Business hotel, Art/design hotel, Trade fair/conference hotel, child-friendly hotel, No-smoking hotel, No-smoking room 437

AddressShow map

Ludwig-Erhard Str. 26, 20459 Hamburg, Germany


  • Station (Hamburg Hbf) 2.13 km
  • City centre (Hamburg) 1.21 km
  • Airport (Hamburg Airport (HAM)) 9.0 km
  • Highway (A255 - Abzweig Veddel - Anschluß Neue Elbbrücken) 3.93 km

Service times

Reception open:

12:00 AM to 12:00 AM

Reception manned at weekends:

12:00 AM to 12:00 AM

Earliest check-in:

3:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Electronic cash

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park Fee per 24 hours 18 EUR
  • Car park is directly by hotel
  • Marked disabled parking space
  • Garage in the hotel Fee per 24 hours 15 EUR
  • Coach parking space at hotel
  • Hotel bar
  • Café/bistro
  • Smoke detectors
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • WLAN with Internet access in lobby Hourly rate 0 EUR Fee per day 0,00 EUR
  • Breakfast
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0,00 EUR Cost per day 0,00 EUR
  • Cable TV
  • TV remote control
  • Temperature controls in 437 rooms
  • Soundproof windows
  • Windows for opening
  • Full-length mirror
  • Hairdryer
  • Bathroom with shower
  • Emergency information
  • Plan of emergency exits

In-house services

  • Large dogs permitted Fee per day 5,00 EUR
  • Pets permitted Fee per day 5,00 EUR
  • Air conditioning in public areas
  • WLAN in room

Hotel location

Ludwig-Erhard Str. 26, 20459 Hamburg - Neustadt

Evaluations of Motel One am Michel

Overall 666 ratings, including comments: 371 ratings
8.5 / 10
Average rating of all hotel guests
95% of all hotel guests would recommend this hotel to their friends
Corporate customers
8.7 / 10
September 2018

Simple but effective in what it does, good value, free wifi, good bar, good breakfast although a bit crowded

Solo traveller
8.2 / 10
September 2015



Couple over fifty under sixty
8.8 / 10
August 2011

The hotel is really very centrally situated. Everything looks clean as it is a newly hotel. We hope that this can be maintained.

No soap in the Bathroom for hand washing. Only Shower Gel availbe. With all the negative press about infection I think that this is a minimum that should be part of a bath equipment and would not cost too much. The crowed during breakfast time, this was incredible and not really relaxing. The next time, eventhough breakfast is not expensive I would book without breakfast and go to a quiet restaurant. For me the breakfast area really needs improvement. I am also wondering how the control works, as nobody asked us for a room nr. so that it can be checked.

Corporate customers
9.3 / 10
January 2011

Very friendly staff, comfortable accomodations.

Unfortunately no refrigerator in room.

Couple over thirty under fourty
8.5 / 10
November 2010

Great location. Central to all the points of interest. Could walk everywhere. New, modern hotel.

Capacity of the breakfast facilities seriously under estimated. You can expect to wait for a table to become free and to eat in total chaos. Capacity of lift also seriously under estimated. After waiting ten minutes in the morning for a place in the lift I ended up walking down the stairs with my suitcase.

Corporate customers
7.0 / 10
October 2010

The price for the area is excellent and the rooms are clean and tidy and just what you need. Wireless access is good. A good Hotel especially considering the price.

The staff are absolutely useless, each time I arrive they cannot locate my booking. They gave very poor directions (I know the area) it is what I heard them saying to others... QUite unfirendly and rude and on one occassion I had to ask to speak to a manager to report this, she was also quite rude. SHame because it made a nice stay unpleasant.

Corporate customers
8.2 / 10
October 2010

Dass eine Kostenübernahmeerklärung irgendwie verloren geht kommt gelegentlich vor - dass einem dann aber in einem ´´sehr bestimmten Ton´´ erklärt wird, dass es keine Kostenübernahmeerklärung gegben haben könne und man sich irren müsse, wenn man am Vortag noch vom Hotel selber telephonisch die Info erhalten habe, dass eine Übernahme vorliege ist nicht das, was ich unter gutem Umgang mit Problemen verstehe. Die Firma wird dieses Hotel vorerst nicht mehr buchen.

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