Hotel Mercure Welcome Melbourne - 3 HOTEL INFO stars

This is what awaits you:

We would like to gladly welcome you to the Mercure Welcome Melbourne. As a member of the Mercure by Accor family, the Mercure Welcome Melbourne is part of a network dedicated to providing you with total satisfaction with your accommodation. The cosy hotel...
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Hotel description Mercure Welcome Melbourne

We would like to gladly welcome you to the Mercure Welcome Melbourne. As a member of the Mercure by Accor family, the Mercure Welcome Melbourne is part of a network dedicated to providing you with total satisfaction with your accommodation. The cosy hotel is conveniently situated a few minutes from the station. You can leave your car in one of the many parking spaces while you are staying in the hotel. For the convenience of our hotel quests, car parking space is available at the hotel on request. Our hotel's wireless internet can be used in the spacious public areas. Make yourself at home The reception desk, which is manned 24/7, also has a safe. To reach your comfortably decorated room on one of the upper floors we recommend you to use the lift. Our impressive lobby will start your trip off right. Our high-quality eatery and the lively hotel bar will make sure you don't go hungry or thirsty. Where you will stay Every hotel guest enjoys the temperature control via AC that can be located in all of our rooms. Each hotel room entails a TV (cable). On a rainy day you can take advantage of your in-room entertainment. Satellite television sets are provided in each and every room. Bathrooms with a bath are a standard feature in our hotel. --- Special Credit Card payment Charge: --- Credit card payments relating to Australian hotels incur a merchant service fee of 1,5% in addition to the total amount payable, excluding prepaid rates. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 2013, Number of floors 12, Total number of rooms 330, Rooms with connecting door 66, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 11:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, Hotel, Trade fair/conference hotel, child-friendly hotel, No-smoking room 330

AddressShow map

265 Little Bourke Street, 3000 Melbourne, Australia

Distances

  • Station (Melbourne - Flinders Street Railway Station) 0.61 km
  • City centre (Melbourne) 0.42 km
  • Airport (Melbourne International Airport (MEL)) 18.83 km
  • Highway (MONASH FREEWAY) 4.8 km

Service times

Reception open:

12:00 AM to 12:00 AM

Reception manned at weekends:

12:00 AM to 12:00 AM

Earliest check-in:

2:00 PM

Latest check-out:

11:00 AM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Restaurant(s) 2
  • Hotel bar
  • Fire alarm
  • Smoke detectors
  • WLAN with Internet access in lobby
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Guest room doors self closing

Room facilities

  • WLAN with Internet access in rooms
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025
  • Voicemail
  • Room safe
  • Iron + ironing board
  • Centrally controlled air conditioning
  • Hairdryer
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access

In-house services

  • Hotel safe
  • Safety deposit boxes at reception
  • Washing machine for guests
  • Express check-out
  • Porter service
  • Laundry service
  • Babysitter

Hotel location

265 Little Bourke Street, 3000 Melbourne -

Evaluations of Mercure Welcome Melbourne

Overall 33 ratings, including comments: 19 ratings
6.1 / 10
Average rating of all hotel guests
Corporate customers
6.3 / 10
May 2019

While booking it is mentioned credit card details are only for confirmation and mentioned that money can be paid at hotel while check in... after 2 days of booking complete money got deducted from credit card.. This will charge forex conversion charges.. This conversion charges will not come back... This is really not convenient, at least for business people.

Corporate customers
5.8 / 10
May 2019

While booking it is mentioned credit card details are only for confirmation and mentioned that money can be paid at hotel while check in... after 2 days of booking complete money got deducted from credit card.. This will charge forex conversion charges.. This conversion charges will not come back... This is really not convenient, at least for business people.

Corporate customers
2.6 / 10
October 2014

the location of the hotel is in the center of down town Melbourne with direct access to a tram station - You can reach most places in walking distance or by tram.

The hotel has seen better days before and the rooms urgenty need a refurbishment. Hotel is very noisy (thin walls, load air condition). From my experience the rating should not be better than 1 star.

Corporate customers
3.7 / 10
March 2011

The staff was always friendly and helpful. Central location.

During my 3.5 weeks in this hotel, the floors where vacuumed once, the rest of the room was never cleaned. In the bathroom water was leaking out of a hole in the wall. In general the room had the appearance of a prison cell. It was also close to the laundry room, so all day you heard loud noises from the staff and other guests through the walls. Smoking is allowed in some of the rooms, so even the none-smoking rooms stink like smoke. The hallways smell like food from the surrounding restaurants. The hall ways where 3 feet wide, so it was hard to get to the room. Also was the elevator (room on 12th floor) occupied constantly by the staff with their luggage cart. Add To the room price ($109/night)$35 for parking and $20 for breakfast if you eat in the hotel. For the total cost you can get a better and quieter hotel in the suburbs. The costs had to be prepaid for this rate with no refund possible.

Corporate customers
6.3 / 10
February 2009

Location is great. Value for Money. Food is not bad too.

Can't think of any for the price they offer.

Corporate customers
8.4 / 10
September 2008

good hotel to be in the city center

parking was more complex than expected

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