Hotel Mercure Warszawa Centrum in Warsaw - 4 HOTEL INFO stars

This is what awaits you:

  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • Free use of the sauna

Hotel description Mercure Warszawa Centrum

In the name of our entire team, we welcome you cordially to the Mercure Warszawa Centrum. The Mercure by Accor family welcomes you to the Mercure Warszawa Centrum! Spa Hotels abound, but the Mercure Warszawa Centrum is a great choice to fulfill all of your needs and expectations. Book with us and find out! The local train station lies next to to the cushy hotel. Visitors are welcome to hire a car directly from our reception and can use hotel parking during their stay. Located at our hotel are car parking spots for the benefit of our guests. Free for you Hotel guests receive a free bottle of water. You can use the hotel sauna for free. There is free Wi-Fi in public areas, as well as free use of the hotel's internet terminal. Make yourself at home You can leave your valuables for safe storage in the hotel strong box at reception which is manned around the clock. Use the lift to access the upper floors of our homey hotel. We have video surveillance in our lobby. Culinary greetings from the kitchen If you're craving a bite to eat, we recommend our hotel's restaurant that offers vegetarian and wholesome meals. Where you will stay A temperature control via AC is provided in all our rooms. For some in-room entertainment just turn on the satellite television and watch your favourite channels. From the comfort of your room you can stay informed about world-wide affairs with the newspaper available to. In all of the rooms at our hotel we offer a convenient landline. While relaxing in your room you can turn on the radio and listen to some tunes. Coffee making facilities are available in your room. Your room's hot water dispenser comes in handy if you'd like to make a morning cup of coffee or tea. Relax or be active Relax and unwind whenever you want in the hotel's sauna and hot tub. Sporty guests can take advantage of the modern fitness room. Our guests can enjoy a great breakfast in Brasserie Restaurant. Winestone stands out with authenticity and the taste of passion hidden in the simplicity of culinary forms, along with fresh interior design and affordable prices. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1989, Last partial renovation 2013, Number of floors 6, Total number of rooms 338, Number of single rooms 23, Number of double rooms 305, of which have 2 separate beds 161, of which have a double bed 144, Rooms with connecting door 12, Number of suites (separate rooms) 10, Number of apartments 10, Number of rooms with air conditioning 338, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Hotel, City hotel, Station hotel, Business hotel, Trade fair/conference hotel, No-smoking room 338

AddressShow map

Ul. Zlota 48, 00-120 Warsaw, Poland


  • Station (Warszawa - Centralna Railway Station) 0.25 km
  • City centre (Warszawa) 0.66 km
  • Airport (Warsaw Chopin Airport (WAW)) 7.57 km

Service times

Reception open:

1:00 AM to 1:00 AM

Reception manned at weekends:

1:00 AM to 1:00 AM

Earliest check-in:

3:00 PM

Latest check-out:

1:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal
  • Car park is directly by hotel
  • Car park is a 5-minute walk away
  • Marked disabled parking space
  • Garage in the hotel Fee per 24 hours 89 PLN Hourly rate 10 PLN
  • Garage is a 1-minute walk away
  • Executive/business floor
  • Restaurant(s) 2 open from 06:30.00 until 11:00.00 and from 10:00 until 23:59.00
  • Hotel bar
  • Open-air restaurant/beer garden, etc.
  • Sauna
  • Whirlpool
  • Fitness room
  • Beauty parlor open from 08:00.00 until 20:00.00
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • WLAN with Internet access in lobby
  • Mobile phone reception
  • Fitness centre
  • Door with security lock in 338 rooms
  • Breakfast from 06:30 o'clock to 11:00 o'clock
  • Vegetarian food available
  • Wholefood available
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Guest room doors self closing
  • Parking areas patrolled
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Emergency back-up generators
  • Hotel staff trained in first aid
  • Hotel staff trained in cardio pulmonary resuscitation (CPR)
  • Hotel staff trained in automated external defibrillator usage (AED)

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • Wheelchair users can check door widths at reception
  • WLAN with Internet access in rooms
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 4
  • Satellite TV
  • TV remote control
  • Radio
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone by the bed
  • Analogue modem connection in 338 rooms
  • Room safe
  • Mini-bar
  • Coffee machine/tea-maker in 338 rooms
  • Temperature controls
  • Centrally controlled ventilation
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access in 338 rooms
  • TV with international news channel
  • Water boiler in room
  • Free tea supplies in room

In-house services

  • Large dogs permitted Fee per day 50 PLN
  • Pets permitted Fee per day 50 PLN
  • Hotel safe
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Changing mat for babies
  • Classic concierge service
  • Porter service
  • Business center
  • Car rental
  • Sightseeing tours
  • Laundry service
  • Shoe-polishing machine
  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • Free use of the sauna
  • WLAN in room
  • Towels changed every 1 day(s)
  • Beddings changed every 1 day(s)
  • Room service from 00:00.00 until 23:59.00
  • Hairdresser/barber

Hotel location

Ul. Zlota 48, 00-120 Warsaw - Mazowieckie

Evaluations of Mercure Warszawa Centrum

Overall 156 ratings, including comments: 72 ratings
7.8 / 10
Average rating of all hotel guests
91% of all hotel guests would recommend this hotel to their friends
Corporate customers
8.1 / 10
January 2020

breakfast is excellent! Restaurant also, location very good also for toourists.

Rooms should be refreshed with some decorations, some old things to the changed due to the time of usage

Couple over fourty under fifty
8.0 / 10
June 2015

Well located, nice quiet room.

Corporate customers
5.0 / 10
November 2014

standard rooms really need quite some repairs. water tap in bath was almost impossible to move, air conditioning in the room was not working, not to mention the annoying wifi usage, requiering reconnection several times a day. not to mention the elevator, which is soooo slow (and missing ´´close door´´ button, adding extra 5 seconds to each stop), that journey up/down seems to take eternity. beware of the cheapest rooms - better stay for similar price in other places. superior rooms are better, but price/quality ratio then is not the best.

Private Solo traveller
9.4 / 10
June 2014

Room quality and cleanliness

Queues at the reception

Private Solo traveller
8.2 / 10
July 2013

Rooms are very clean and comfortable, as always in Mercure hotels. I really like the atmosphere there!

There was a construction site (not sure since when) in the hotel on several floors and you could hear the work (mostly drilling by percussion drills) everywhere in the hotel. I don't know since when and for how long it will still exist. It was nowhere mentioned that there is a construction site! Otherwise I would have booked another hotel. I was on holiday in Warsaw and wanted to sleep a little longer. Each day they started drilling from 9 am. The noise makes really aggressive. Two days they were already early at 8 o'clock. Once I was waked by drilling. And it was as loud as it was next to my bed. I stood in the bed! The hotel (housekeeping manager, general manager, etc.) did really everything to satisfy me. I really appreciated their effort!! But it could not really remove the reminiscence of these holidays.

Corporate customers
6.2 / 10
March 2013

Breakfast buffet very good. Reaction od Hotel Manager to my complaints. It seems they will take it seriously.

Non Smoking rooms which smell of smoke from former times (smell is in the carpet and courtains). Elevator not working properly.

Corporate customers
5.2 / 10
December 2011


Internet policy // Price alignment with similar hotels in the area

Corporate customers
6.4 / 10
April 2011

very nice view

even when I selected the non-smoking room, it smelled like it was previously smoking room

Corporate customers
7.8 / 10
December 2010

good wellness

sounds of construction

Corporate customers
7.8 / 10
May 2009

Clean, good central position

Internet charge is outrageous! Busy lifts and stair option was blocked at Reception level - dangerous!

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

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