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Hotel description Mercure Warszawa Centrum
Hotel data
Hotel built in 1989, Last partial renovation 2013, Number of floors 6, Total number of rooms 338, Number of single rooms 23, Number of double rooms 305, of which have 2 separate beds 161, of which have a double bed 144, Rooms with connecting door 12, Number of suites (separate rooms) 10, Number of apartments 10, Number of rooms with air conditioning 338, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Hotel, City hotel, Station hotel, Business hotel, Trade fair/conference hotel, No-smoking room 338
AddressShow map
Ul. Zlota 48, 00-120 Warsaw, Poland
Distances
Service times
Reception open:
0:00 AM to 24:00 PM
Reception manned at weekends:
0:00 AM to 24:00 PM
Earliest check-in:
2:00 PM
Latest check-out:
12:00 PM
Hotel facilities
- Reception (lobby)
- Elevator
- Public Internet terminal
- Car park is directly by hotel
- Car park is a 5-minute walk away
- Marked disabled parking space
- Garage in the hotel Fee per 24 hours 89 PLN Hourly rate 10 PLN
- Garage is a 1-minute walk away
- Executive/business floor
- Restaurant(s) 2 open from 06:30.00 until 11:00.00 and from 10:00 until 23:59.00
- Hotel bar
- Open-air restaurant/beer garden, etc.
- Sauna
- Whirlpool
- Fitness room
- Beauty parlor open from 08:00.00 until 20:00.00
- Fire alarm
- Smoke detectors
- Sprinkler system
- Video surveillance of entrances
- Video surveillance of hotel lobby
- Video surveillance of hallways
- Security guards
- WLAN with Internet access in lobby
- Mobile phone reception
- Fitness centre
- Door with security lock in 338 rooms
- Breakfast from 06:30 o'clock to 11:00 o'clock
- Vegetarian food available
- Wholefood available
- Smoke detectors in all rooms
- Hallways equipped with fire exstinguishers
- Hotel has emergency lighting
- Hotel staiways ventilated
- Hotel complies with country/state/local fire laws
- Audible smoke alarms in guest room
- Audible smoke alarm in hallways
- All guest rooms equipped with sprinklers
- All hallways equipped with sprinklers
- Hotel auto linked to fire station (Alarm automatically notifies fire station)
- Emergency exits for each floor
- Guest rooms accessed by interior entrances
- Building meets all current local, state and country building codes
- Guest room doors self closing
- Parking areas patrolled
- Parking area equipped with lights
- Video surveillance recorded 24 hrs a day
- Emergency back-up generators
- Hotel staff trained in first aid
- Hotel staff trained in cardio pulmonary resuscitation (CPR)
- Hotel staff trained in automated external defibrillator usage (AED)
Room facilities
- Special facilities for the disabled (visually impaired/deaf)
- Wheelchair users can check door widths at reception
- WLAN with Internet access in rooms
- Easy access for wheelchairs
- Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 4
- Satellite TV
- TV remote control
- Radio
- Desk
- Seating area
- Separate luggage store
- Telephone by the bed
- Analogue modem connection in 338 rooms
- Room safe
- Mini-bar
- Coffee machine/tea-maker in 338 rooms
- Temperature controls
- Centrally controlled ventilation
- Soundproof windows
- Windows for opening
- Make-up mirror
- Full-length mirror
- Hairdryer
- Bathroom with bathtub
- Bathroom with shower
- Emergency information
- Plan of emergency exits
- DSL/broadband Internet access in 338 rooms
- TV with international news channel
- Water boiler in room
- Free tea supplies in room
In-house services
- Large dogs permitted Fee per day 50 PLN
- Pets permitted Fee per day 50 PLN
- Hotel safe
- Safety deposit boxes at reception
- Air conditioning in public areas
- Changing mat for babies
- Classic concierge service
- Porter service
- Business center
- Car rental
- Sightseeing tours
- Laundry service
- Shoe-polishing machine
- 1 bottle of mineral water
- Use of an Internet terminal at the hotel
- Free use of the sauna
- WLAN in room
- Towels changed every 1 day(s)
- Beddings changed every 1 day(s)
- Room service from 00:00.00 until 23:59.00
- Hairdresser/barber
Hotel location
Evaluations of Mercure Warszawa Centrum
Well located, nice quiet room.
standard rooms really need quite some repairs. water tap in bath was almost impossible to move, air conditioning in the room was not working, not to mention the annoying wifi usage, requiering reconnection several times a day. not to mention the elevator, which is soooo slow (and missing ´´close door´´ button, adding extra 5 seconds to each stop), that journey up/down seems to take eternity. beware of the cheapest rooms - better stay for similar price in other places. superior rooms are better, but price/quality ratio then is not the best.
Room quality and cleanliness
Queues at the reception
Rooms are very clean and comfortable, as always in Mercure hotels. I really like the atmosphere there!
There was a construction site (not sure since when) in the hotel on several floors and you could hear the work (mostly drilling by percussion drills) everywhere in the hotel. I don't know since when and for how long it will still exist. It was nowhere mentioned that there is a construction site! Otherwise I would have booked another hotel. I was on holiday in Warsaw and wanted to sleep a little longer. Each day they started drilling from 9 am. The noise makes really aggressive. Two days they were already early at 8 o'clock. Once I was waked by drilling. And it was as loud as it was next to my bed. I stood in the bed! The hotel (housekeeping manager, general manager, etc.) did really everything to satisfy me. I really appreciated their effort!! But it could not really remove the reminiscence of these holidays.
Breakfast buffet very good. Reaction od Hotel Manager to my complaints. It seems they will take it seriously.
Non Smoking rooms which smell of smoke from former times (smell is in the carpet and courtains). Elevator not working properly.
Location
Internet policy // Price alignment with similar hotels in the area
very nice view
even when I selected the non-smoking room, it smelled like it was previously smoking room
good wellness
sounds of construction
Clean, good central position
Internet charge is outrageous! Busy lifts and stair option was blocked at Reception level - dangerous!
Situated near center. Close by shopping center.
Not much to say.