Hotel Mercure Plaza Biel in Biel/Bienne - 4 HOTEL INFO stars

This is what awaits you:

We would like to cheerfully welcome you to the Mercure Plaza Biel. The Mercure by Accor family would like to welcome you to the Mercure Plaza Biel! It is a short distance to the station from our well-appointed hotel. If you need a car, you can rent one di...
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Hotel description Mercure Plaza Biel

We would like to cheerfully welcome you to the Mercure Plaza Biel. The Mercure by Accor family would like to welcome you to the Mercure Plaza Biel! It is a short distance to the station from our well-appointed hotel. If you need a car, you can rent one directly from the hotel reception and use hotel parking during your stay. We provide car parking space at the hotel for your convenience while you stay with us. Wireless connection to the internet is available in the hotel's public rooms. Make yourself at home Leave your valuables in the hotel safe. Our lift is available to take you to the upper floors of the cosy hotel. Within the hotel a lobby is included. Our acclaimed dining room and the leisurely hotel bar will make sure you don't go hungry or thirsty. Where you will stay In each and every room at our hotel we have included a cable TV set. Take advantage of the satellite TV set found in each and every room. Your valuables, for instance your important documents, laptop, jewellery or money, can be stored securely thanks to the strong box provided in all of the rooms. All rooms in our hotel are equipped for your convenience with a trouser press. Bathrooms with a bath are a standard feature in our hotel. We propose our guests use the sauna. Boating is one of the leisure activities offered in our hotel. So once you've grabbed your co-travellers, jump on one of our hotel's boats for a peaceful day at sea. All our rooms are fully air-conditioned. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1988, Last complete renovation 1998, Number of floors 6, Total number of rooms 100, Rooms with connecting door 40, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Hotel, Family rooms available 9

AddressShow map

Neumarktstrasse 40, 2502 Biel/Bienne, Switzerland


  • Station (BAHNHOF) 1.0 km
  • City centre (Biel) 0.52 km
  • Airport (Bern Belp Airport (BRN)) 31.22 km

Service times

Reception open:

12:00 AM to 12:00 AM

Reception manned at weekends:

12:00 AM to 12:00 AM

Earliest check-in:

2:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Visa
  • Eurocard/MasterCard
  • American Express

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Garage in the hotel
  • Executive/business floor
  • Restaurant(s) 1
  • Hotel bar
  • Sauna
  • Video surveillance of hallways
  • Security guards
  • WLAN with Internet access in lobby
  • Fitness centre
  • Hotel has emergency lighting
  • Hotel complies with country/state/local fire laws

Room facilities

  • WLAN with Internet access in rooms
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025
  • Cable TV
  • Satellite TV
  • Fax connection
  • Room safe
  • Ironing machine for pants
  • Make-up mirror
  • Hairdryer
  • Bathroom with bathtub
  • Emergency information
  • Plan of emergency exits

In-house services

  • Pets permitted
  • Hotel safe
  • Safety deposit boxes at reception
  • Classic concierge service
  • Car rental
  • Laundry service
  • Shoe-polishing machine

Hotel location

Neumarktstrasse 40, 2502 Biel/Bienne -

Evaluations of Mercure Plaza Biel

Overall 163 ratings, including comments: 81 ratings
7.5 / 10
Average rating of all hotel guests
95% of all hotel guests would recommend this hotel to their friends
8.5 / 10
February 2011

Internet in Room for free, neice service, very good Wellness area.

Corporate customers
8.8 / 10
February 2011

I cannot judge the food, because I had no breakfast during my stay. But the service is perfect, there is internet in the room, which is inclusive in room price. The wellness area is greate.

Corporate customers
8.5 / 10
February 2011

I had no Food in my program, so I cannot judge it. Internet in Rooms in price is realy greate!!!

Corporate customers
7.3 / 10
November 2010

I couldn't open the window so it was quite warm in the room.

Corporate customers
7.4 / 10
November 2009

Rooms are to warm, even with turning down the radiator.

Corporate customers
7.2 / 10
January 2009

The staff was very accomodating of my language limitations

COuld use a couple more English language TV stations

Corporate customers
9.0 / 10
February 2008

Very good job done at the reception. Everything prepared at my arrival, I just had to sign. (Usually I have to fill in the whole form myself)

Pay-TV is not properly secured from accidental start. I fell asleep while watching tv and woke up at 3am from the TV which was way too loud and on a pay-tv channel: I was lying on the remote control. After some trials in the morning I found that pressing the button ´´pay-tv´´ twice let me enter the channel, while on-screen it said I would have to press the channel number to confirm. Other systems let you get a short preview after which you have to press several buttons to confirm (like room number or other).

Corporate customers
8.7 / 10
May 2007,,noisy.road.Apart.from.that,everything.was.very.good.Did.not.have.breakfast.

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