Hotel Mercure Plaza Biel in Biel/Bienne - 4 HOTEL INFO stars

This is what awaits you:

The comfortably furnished rooms at the Mercure Plaza Biel are decorated with an eye for details and feature Wi-Fi. Well-appointed conference rooms are at your disposal for your next successful meeting. After an eventful day, you can unwind in the sauna or...
Show all hotel and room details

Style of hotel and ambience

The comfortably furnished rooms at the Mercure Plaza Biel are decorated with an eye for details and feature Wi-Fi. Well-appointed conference rooms are at your disposal for your next successful meeting. After an eventful day, you can unwind in the sauna or exercise in the gym and the attentive staff in the restaurant serves a variety of international dishes as well as wines.

Special features of the hotel

All our rooms are fully air-conditioned.

Hotel data

Hotel built in 1988, Last complete renovation 1998, Number of floors 6, Total number of rooms 100, Rooms with connecting door 40, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Hotel, Family rooms available 9

AddressShow map

Neumarktstrasse 40, 2502 Biel/Bienne, Switzerland

Distances

  • Station (BAHNHOF) 1.0 km
  • City centre (Biel) 0.52 km
  • Airport (Bern Belp Airport (BRN)) 31.22 km

Hotel Location

Situated close to the pedestrian area, this hotel is a perfect retreat for business and private travellers. The bilingual city has a picturesque old town that can conveniently be reached on foot. Within a 10 minutes’ walk, you can arrive at the train station.

Service times

Reception open:

0:00 AM to 24:00 PM

Reception manned at weekends:

0:00 AM to 24:00 PM

Earliest check-in:

2:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Visa
  • Eurocard/MasterCard
  • American Express

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Garage in the hotel
  • Executive/business floor
  • Restaurant(s) 1
  • Hotel bar
  • Sauna
  • Video surveillance of hallways
  • Security guards
  • WLAN with Internet access in lobby
  • Fitness centre
  • Hotel has emergency lighting
  • Hotel complies with country/state/local fire laws

Room facilities

  • WLAN with Internet access in rooms
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025
  • Cable TV
  • Satellite TV
  • Fax connection
  • Room safe
  • Ironing machine for pants
  • Make-up mirror
  • Hairdryer
  • Bathroom with bathtub
  • Emergency information
  • Plan of emergency exits

In-house services

  • Pets permitted
  • Hotel safe
  • Safety deposit boxes at reception
  • Classic concierge service
  • Car rental
  • Laundry service
  • Shoe-polishing machine

Hotel location

Neumarktstrasse 40, 2502 Biel/Bienne -

Evaluations of Mercure Plaza Biel

Overall 162 ratings, including comments: 75 ratings
7.6 / 10
Average rating of all hotel guests
95% of all hotel guests would recommend this hotel to their friends
Anonymous
8.5 / 10
February 2011

Internet in Room for free, neice service, very good Wellness area.

Corporate customers
8.8 / 10
February 2011

I cannot judge the food, because I had no breakfast during my stay. But the service is perfect, there is internet in the room, which is inclusive in room price. The wellness area is greate.

Corporate customers
8.5 / 10
February 2011

I had no Food in my program, so I cannot judge it. Internet in Rooms in price is realy greate!!!

Corporate customers
7.3 / 10
November 2010

I couldn't open the window so it was quite warm in the room.

Corporate customers
7.4 / 10
November 2009

Rooms are to warm, even with turning down the radiator.

Corporate customers
7.2 / 10
January 2009

The staff was very accomodating of my language limitations

COuld use a couple more English language TV stations

Corporate customers
9.0 / 10
February 2008

Very good job done at the reception. Everything prepared at my arrival, I just had to sign. (Usually I have to fill in the whole form myself)

Pay-TV is not properly secured from accidental start. I fell asleep while watching tv and woke up at 3am from the TV which was way too loud and on a pay-tv channel: I was lying on the remote control. After some trials in the morning I found that pressing the button ´´pay-tv´´ twice let me enter the channel, while on-screen it said I would have to press the channel number to confirm. Other systems let you get a short preview after which you have to press several buttons to confirm (like room number or other).

Corporate customers
8.7 / 10
May 2007

sorry.my.keyboard.is.broken.I.spent.one.night.in.room.506,which.is.perfect.and.a.few.days.later.another.night.in.room.511.which.is.less.pleasant.because.it.looks.on.a.large,noisy.road.Apart.from.that,everything.was.very.good.Did.not.have.breakfast.

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