Mercure Hotel Plaza Essen - 4 HOTEL INFO stars

This is what awaits you:

  • WLAN in room

Hotel description Mercure Hotel Plaza Essen

A perfect location for city travellers

Due to its central location, the Mercure Hotel Plaza Essen is both ideal for business stays as well as city trips. The Folkwang Museum and Philharmonie are both only a short walk away. The Essen fair and train station are reachable by foot as well.

Your accommodation at a glance

The comfortable interior in friendly colours is complemented by select, lovely accessories. Day back after an eventful day. Business travellers will benefit from the large working space.

This also awaits you

The day begins with a hearty breakfast and finishes with a tasty drink in the La Plaza Lounge. Sauna and heated indoor swimming pool provide for relaxation.

Hotel data

Hotel built in 2000, Number of floors 6, Total number of rooms 132, Number of suites (separate rooms) 11, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Hotel, DEHOGA Rating 4, DEHOGA Rating valid until 2019-06-30

AddressShow map

Bismarckstr. 48-50, 45128 Essen, Germany


  • Station (Essen Hauptbahnhof) 0.93 km
  • City centre (Essen) 1.58 km
  • Airport (Düsseldorf International Airport (DUS)) 23.9 km
  • Highway (A40 ESSEN ZENTRUM) 0.5 km

Service times

Reception open:

12:00 AM to 12:00 AM

Reception manned at weekends:

12:00 AM to 12:00 AM

Earliest check-in:

3:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Garage in the hotel
  • Restaurant(s) 0
  • Hotel bar
  • Indoor pool
  • Sauna
  • Smoke detectors
  • WLAN with Internet access in lobby
  • Hotel has emergency lighting
  • Hotel complies with country/state/local fire laws

Room facilities

  • WLAN with Internet access in rooms
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025
  • Cable TV
  • Satellite TV
  • Fax connection
  • Room safe
  • Make-up mirror
  • Hairdryer
  • Bathroom with bathtub
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access

In-house services

  • Pets permitted
  • Safety deposit boxes at reception
  • Business center
  • Laundry service
  • Shoe-polishing machine
  • WLAN in room

Hotel location

Bismarckstr. 48-50, 45128 Essen -

Evaluations of Mercure Hotel Plaza Essen

Overall 872 ratings, including comments: 366 ratings
8.3 / 10
Average rating of all hotel guests
96% of all hotel guests would recommend this hotel to their friends
Corporate customers
10 / 10
September 2017

Modern hotel, good location, big bed and wellness area (pool, sauna), delicious breakfast with a variety of options for vegans.

9.9 / 10
February 2017

sehr gut

Corporate customers
3.9 / 10
June 2016

I have stayed at this hotel several times. It's good value and well located.

On this stay I arrived at 23:30 due to a delayed flight and the hotel turned me away as they were overbooked. Despite this they had my prefilled book form ready at reception but had not sought to call me. Apparently an email had been sent about securing with a credit card but in German even though my booking was made through a corporate system including payment details. (I filter many junk emails out from hotels and had not seen this). When I arrived I was offered no alternative hotel or even suggestion. I booked the Atlantic Essen online in the time I waited for a taxi which was a little more expensive but I can really recommend as a great hotel in Essen. Really poor service and attitude to a regular guest at the Mercure.

Corporate customers
7.7 / 10
September 2015

Pleasant stay. Extremely nice and helpful staff. Large room for money.

Corporate customers
4.9 / 10
September 2015


1) Air conditioner is noisy and didn't cool the air 2) In reception asked 25 extra euro for 2 hours early check-in. In other hotels it is normally for free if there is a room available. They had a room available, but didn't want to give it for free. 3) Window was automatically closed with auto blind at 11 a.m. Not possible to remove this blind.

Corporate customers
January 2014

My booking was not accepted as the hotel was fully booked when I arrived. I was forwarded to another hotel which had a room available, but wanted to charge a higher rate then the Mercure. I did not get a written confirmation about the new bpoking. The process was a total mess.

Corporate customers
9.1 / 10
November 2012

the bed was a bit creaked.

Corporate customers
6.7 / 10
June 2012

female staff at breakfast could move to another quieter room

unfriendly and incompetent guy at reception loud street noise fitness description and pictures on homepage are FAKE, there is no fitness room!

Corporate customers
6.9 / 10
September 2010

Central city location, nice rooms

Over priced services- parking, internet. Hotel's bar food is under exepctation.

8.7 / 10
August 2010

very good hotel, very friendly to families

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