Mercure Hotel Kaiserhof Frankfurt City Center in Frankfurt am Main - 4 HOTEL INFO stars

This is what awaits you:

A perfect location for business travellers

The Mercure Hotel Kaiserhof Frankfurt City Center is located at the main train station with good access to public transport. The congress centre or commercial fair are only a few hundred...

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Hotel description Mercure Hotel Kaiserhof Frankfurt City Center

A perfect location for business travellers

The Mercure Hotel Kaiserhof Frankfurt City Center is located at the main train station with good access to public transport. The congress centre or commercial fair are only a few hundred meters away. The subway and interurban railroad provide a quick connection to the airport.

Your accommodation at a glance

The rooms' interior is cosy and modern. Each one of the non-smoking accommodations has a safe to store your valuables and a manually adjustable air conditioning.

Look forward to a tasty breakfast buffet

The rich breakfast buffet offers marinated salmon, cheese and select cold cuts. The restaurant serves warm dishes for lunch; snacks can be ordered directly to the room. The hotel contains a business centre and lockers in the lobby.

Hotel data

Hotel built in 1957, Last complete renovation 2018, Number of floors 7, Total number of rooms 106, Number of suites (separate rooms) 5, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, Hotel, Trade fair/conference hotel, No-smoking room 106, Family rooms available 2

AddressShow map

Kaiserstr 62 Hessen, 60329 Frankfurt am Main, Germany

Distances

  • Station (Frankfurt Hbf (tief)) 0.4 km
  • City centre (Frankfurt am Main) 0.98 km
  • Airport (Frankfurt am Main International Airport (FRA)) 12.72 km

Service times

Reception open:

12:00 AM to 12:00 AM

Reception manned at weekends:

12:00 AM to 12:00 AM

Earliest check-in:

3:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Restaurant(s) 1
  • Hotel bar
  • Smoke detectors
  • Video surveillance of hallways
  • WLAN with Internet access in lobby
  • Hotel has emergency lighting
  • Hotel complies with country/state/local fire laws

Room facilities

  • WLAN with Internet access in rooms
  • Cable TV
  • Satellite TV
  • Voicemail
  • Fax connection
  • Room safe
  • Ironing machine for pants
  • Iron + ironing board
  • Centrally controlled air conditioning
  • Make-up mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathrobes
  • Emergency information
  • DSL/broadband Internet access

In-house services

  • Safety deposit boxes at reception
  • Express check-out
  • Free daily newspapers
  • Business center
  • Laundry service
  • Shoe-polishing machine

Hotel location

Kaiserstr 62 Hessen, 60329 Frankfurt am Main - Bahnhofsviertel

Evaluations of Mercure Hotel Kaiserhof Frankfurt City Center

Overall 188 ratings, including comments: 97 ratings
7.2 / 10
Average rating of all hotel guests
81% of all hotel guests would recommend this hotel to their friends
Corporate customers
8.4 / 10
August 2016

Good location to visit the city (between railway station and the center). Comfortable bed. Tea and hot chocolate available in the room. Wi fi , iron, hairdryer available.

Poorly ventilated long corridor with not fresh carpet. No nice view out of the window.

Corporate customers
5.0 / 10
June 2016

Although the neighborhood isn´t nice, the location is very convenient to catch the train.

Sheets had stains with blood (I believe). I only noticed in the morning when I removed the blanket and it was already too late to complain. To me, it´s more like a 3-star hotel rather than a 4-star.

Corporate customers
6.2 / 10
January 2013

location

Heating should have been switched on

Corporate customers
6.0 / 10
December 2012

Has to change the cover because of blood on it. They change it but left the other on a chair. They did not want to add my A member for getting miles because I used specific web site for reservation.

Corporate customers
6.8 / 10
February 2012

Location is closed to the maint train station.

too closed to the ´´Red light´´ zone, not suitable for travel with child under 18. Room need to renovated.

Corporate customers
4.2 / 10
October 2011

Staff were not very friendly as when I called the hotel, the person answering was just laughing and laughing. Then someone else took the phone but did not even bothered to apologize. Also they charge my credit card even before I check in which is NOT the policy. Will never recommend to anyone and will not stay there again.

Corporate customers
8.8 / 10
August 2011

very close to the railway station but still an easy walk into town

Group
9.6 / 10
June 2011

The hotel is very good.

Group
9.6 / 10
June 2011

Very good.

Corporate customers
4.8 / 10
June 2011

good location near to central station

very dirty carpet

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