Hotel built in 1957, Last complete renovation 2018, Number of floors 7, Total number of rooms 106, Number of suites (separate rooms) 5, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, Hotel, Trade fair/conference hotel, No-smoking room 106, Family rooms available 2
Kaiserstr 62 Hessen, 60329 Frankfurt am Main, Germany
- Station (Frankfurt Hbf (tief)) 0.4 km
- City centre (Frankfurt am Main) 0.98 km
- Airport (Frankfurt am Main International Airport (FRA)) 12.72 km
1:00 AM to 1:00 AM
Reception manned at weekends:
1:00 AM to 1:00 AM
- Diners Club
- American Express
- Japan Credit Bureau (JCB Intl.)
Accepted payment methods
- Reception (lobby)
- Hotel-owned car park
- Garage in the hotel
- Restaurant(s) 1
- Hotel bar
- Fire alarm
- Smoke detectors
- Video surveillance of hallways
- WLAN with Internet access in lobby
- Fitness centre
- Hotel has emergency lighting
- Hotel complies with country/state/local fire laws
- All guest rooms equipped with sprinklers
- All hallways equipped with sprinklers
- WLAN with Internet access in rooms
- Fax connection
- Room safe
- Ironing machine for pants
- Iron + ironing board
- Centrally controlled air conditioning
- Make-up mirror
- Bathroom with bathtub
- Emergency information
- DSL/broadband Internet access
- Safety deposit boxes at reception
- Express check-out
- Free daily newspapers
- Business center
- Laundry service
- Shoe-polishing machine
Evaluations of Mercure Hotel Kaiserhof Frankfurt City Center
Good location to visit the city (between railway station and the center). Comfortable bed. Tea and hot chocolate available in the room. Wi fi , iron, hairdryer available.
Poorly ventilated long corridor with not fresh carpet. No nice view out of the window.
Although the neighborhood isn´t nice, the location is very convenient to catch the train.
Sheets had stains with blood (I believe). I only noticed in the morning when I removed the blanket and it was already too late to complain. To me, it´s more like a 3-star hotel rather than a 4-star.
Heating should have been switched on
Has to change the cover because of blood on it. They change it but left the other on a chair. They did not want to add my A member for getting miles because I used specific web site for reservation.
Location is closed to the maint train station.
too closed to the ´´Red light´´ zone, not suitable for travel with child under 18. Room need to renovated.
Staff were not very friendly as when I called the hotel, the person answering was just laughing and laughing. Then someone else took the phone but did not even bothered to apologize. Also they charge my credit card even before I check in which is NOT the policy. Will never recommend to anyone and will not stay there again.
very close to the railway station but still an easy walk into town
The hotel is very good.
good location near to central station
very dirty carpet