Mercure Hotel Kaiserhof Frankfurt City Center (Frankfurt am Main)

group traveler up to 30 years

01.08.16

8.4 Very good

Positive Good location to visit the city (between railway station and the center). Comfortable bed. Tea and hot chocolate available in the room. Wi fi , iron, hairdryer available. Negative Poorly ventilated long corridor with not fresh carpet. No nice view out of the window.

group traveler between 30 and 40 years

20.06.16

5 Sufficient

Positive Although the neighborhood isn´t nice, the location is very convenient to catch the train. Negative Sheets had stains with blood (I believe). I only noticed in the morning when I removed the blanket and it was already too late to complain. To me, it´s more like a 3-star hotel rather than a 4-star.

corporate customer between 30 and 40 years

21.01.13

6.2 Satisfying

Positive location Negative Heating should have been switched on

corporate customer between 30 and 40 years

17.12.12

6 Satisfying

Negative Has to change the cover because of blood on it. They change it but left the other on a chair. They did not want to add my A member for getting miles because I used specific web site for reservation.

corporate customer between 30 and 40 years

23.02.12

6.8 Satisfying

Positive Location is closed to the maint train station. Negative too closed to the "Red light" zone, not suitable for travel with child under 18. Room need to renovated.