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Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Mercure Hotel Hamburg City

Center 1.88 km Train station 1.50 km Airport 16.00 km
8.3

915 Evaluations

X

Clean & Safe Protocol

Self Inspected Hotel

The measures have been confirmed by the hotel management

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Mercure Hotel Hamburg City
Mercure Hotel Hamburg City
Mercure Hotel Hamburg City
Mercure Hotel Hamburg City
Mercure Hotel Hamburg City
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business tariff details
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business tariff
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Single room Standard-Tariff Double room €0.00

 

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Free for HOTEL INFO guests in the hotel Mercure Hotel Hamburg City

  • Use of an Internet terminal at the hotel
  • Free use of the sauna
  • WiFi in room
X

Clean & Safe Protocol

Self Inspected Hotel

The measures have been confirmed by the hotel management

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

A perfect location for city travellers

The Mercure Hotel Hamburg City offers the perfect starting point for sightseeing tours through the port city. It’s a leisurely walk to the St. Michael's Church and the Inner Alster Lake. Business travellers only have a few minutes’ drive to the Hamburg Trade Fair; the train station is 2 km away.

Your accommodation at a glance

For a pleasant stay, the rooms feature inviting fittings, which entice you to relax. Modern shapes and colours lend the premises its cosy feel; the comfortable furnishings complete this impression.

This also awaits you

Restaurant Dialogue serves guests international and regional dishes; refreshing drinks await in the hotel bar, Studio M. The floating Location Kai 10 can be booked for private and business events. There are also meeting rooms available accommodating up to 300 people.

Hotel data

Hotel built in 1991, Last complete renovation 2018, Number of floors 6, Total number of rooms 187, Hotel, No-smoking hotel, No-smoking room 187, Family rooms available 77,

Reception open

Not occupied

Reception manned at weekends
Not occupied

Check-In : -
Check-Out : -

Accepted payment methods

The following credit cards are accepted by Mercure Hotel Hamburg City:

Diners Club Visa Eurocard/MasterCard American Express Japan Credit Bureau (JCB Intl.)

Service & facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Garage in the hotel
  • Coach parking space at hotel
  • Hotel bar
  • Sauna
  • Fire alarm
  • Smoke detectors
  • WLAN with Internet access in lobby
  • Door with security chain in 0 rooms

Room facilities

  • WLAN with Internet access in rooms
  • Room safe
  • Centrally controlled air conditioning
  • Make-up mirror
  • Hairdryer
  • Bathroom with shower
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access

In-house services

  • Pets permitted
  • Hotel safe
  • Safety deposit boxes at reception
  • Express check-out
  • Business center
  • Laundry service
  • Use of an Internet terminal at the hotel
  • Free use of the sauna
  • WLAN in room

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Mercure Hotel Hamburg City

Mercure Hotel Hamburg City: Location and distance

Center: 1.88 km - Hamburg

Airport: 16.00 km - HAM International

Train station: 1.50 km - HAUPTBAHNHOF

Frequently asked questions about Mercure Hotel Hamburg City

How was the Mercure Hotel Hamburg City rated on average?
On average, the Mercure Hotel Hamburg City was rated 8.3 by 915 former guests.
What time does check-in start at Mercure Hotel Hamburg City?
Check-in is from 19:03.
Until what time do you have to check out?
The Mercure Hotel Hamburg City requires you to leave your room by 19:03.
How far is the distance to the nearest train station?
The nearest train station is 1.5 kilometers from the Mercure Hotel Hamburg City.
How far is the distance to the nearest airport?
The nearest airport is 16 kilometers from the Mercure Hotel Hamburg City.
Is the hotel Mercure Hotel Hamburg City centrally located?
The Mercure Hotel Hamburg City is approximately 1.9 kilometers from the city center.
Is there parking for hotel guests at the Mercure Hotel Hamburg City?
The following parking options are available to hotel guests.
  • Hotel-owned car park
  • Garage in the hotel
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the Mercure Hotel Hamburg City?
Breakfast is not available at the Mercure Hotel Hamburg City.
Is it possible to cancel the booking at the Mercure Hotel Hamburg City free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
How can I pay at the Mercure Hotel Hamburg City?
The hotel offers the following payment options:
  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)

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Evaluations of Mercure Hotel Hamburg City

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
915 Evaluations 433 including comments:
8.3 / 10

corporate customer between 40 and 50 years

04.02.20

9.6 Excellent

Positive Friendly staff Negative difficult to reach when coming by train

corporate customer up to 30 years

06.06.16

8.5 Very good

Positive hotel staff is very good. Location is not far from metro station. But it's too dark for the road from metro to the hotel at night.

corporate customer up to 30 years

16.11.15

6.5 Satisfying

Positive Convenient parking, good breakfast (although expensive) Negative Rooms were clean but older, was told I had breakfast included during check-in and my name was on the list each morning when I arrived at breakfast, but then suddenly told at checkout i owed 19 euro for each days breakfast. Was quietly given free parking f

couple between 30 and 40 years

15.04.15

9.4 Excellent

Positive very friendly staff, parking slots available (although quite pricy), coffee/tee machine in the room available

corporate customer between 40 and 50 years

09.02.10

6.5 Satisfying

Negative 18 € for a breakfast buffet is greedy and obscene