Mercure Hotel Frankfurt Eschborn Helfmann Park - 4 HOTEL INFO stars

This is what awaits you:

  • WLAN in room

Hotel description Mercure Hotel Frankfurt Eschborn Helfmann Park

The Mercure Hotel Frankfurt Eschborn Helfmann Park is situated in direct vicinity to Frankfurt am Main.
The city centre of Frankfurt (12km), the central station (10km) and the Rhein-Main airport (13 km) can easy be reached. With 179 modern rooms(all equipped with air-conditioning, WC/shower, TV/pay-TV, telephone, modem/ISDN-connection) the excellent restaurant Olive Tree and the vibrant lobby-bar, we offer our guests a pleasant atmosphere.

Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 2002, Last complete renovation 2002, Number of floors 5, Total number of rooms 179, Rooms with connecting door 3, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, Hotel, Trade fair/conference hotel, No-smoking room 169, DEHOGA Rating 4, DEHOGA Rating valid until 2018-12-03

AddressShow map

Helfmann-Park 1, 65760 Eschborn, Germany

Distances

  • Station (Frankfurt Hbf (tief)) 6.6 km
  • City centre (Eschborn) 1.14 km
  • Airport (Frankfurt am Main International Airport (FRA)) 12.94 km

Service times

Reception open:

0:00 AM to 24:00 PM

Reception manned at weekends:

0:00 AM to 24:00 PM

Earliest check-in:

3:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Garage in the hotel
  • Restaurant(s) 1
  • Hotel bar
  • Smoke detectors
  • WLAN with Internet access in lobby
  • Hotel has emergency lighting
  • Hotel complies with country/state/local fire laws

Room facilities

  • WLAN with Internet access in rooms
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025
  • Cable TV
  • Satellite TV
  • Centrally controlled air conditioning
  • Make-up mirror
  • Hairdryer
  • Bathroom with shower
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access

In-house services

  • Pets permitted
  • Safety deposit boxes at reception
  • Express check-out
  • Laundry service
  • Shoe-polishing machine
  • WLAN in room

Hotel location

Helfmann-Park 1, 65760 Eschborn -

Evaluations of Mercure Hotel Frankfurt Eschborn Helfmann Park

Overall 531 ratings, including comments: 252 ratings
7.7 / 10
Average rating of all hotel guests
89% of all hotel guests would recommend this hotel to their friends
Corporate customers
5.2 / 10
September 2018

The location and staff response is quite good

Variety of options for food to cater to global travelers. I feel the options are few and limited.

Corporate customers
8.7 / 10
June 2018

Good accessibility to office

Nothing for now

Anonymous
8.7 / 10
May 2018

Good access to the office

break fast is same for every day

Corporate customers
7.0 / 10
March 2018

Modern & convenient hotel

Corporate customers
8.0 / 10
September 2017

Over all good!

Break fast options could be improved.

Corporate customers
7.0 / 10
August 2017

Good, quiet location

Free wifi for the room is very slow, you have to pay 6 EUR/day to get better wifi

Corporate customers
9.0 / 10
July 2017

Friendly staff

Corporate customers
7.0 / 10
May 2017

The only negative point here it's that in the room was a strong smell of cigarette smoke. It was hard for me even if I'm a smoker person. Probably if the window were open it would help, but when I was entering the room, the window was closed. So that's why the room was not so good ventilated.

Corporate customers
9.5 / 10
April 2017

I liked the room quality, also the staff hotel was really nice and helpful when I needed. The breakfast was really good and a lot of options to choose from.

I didn't understand correctly how to connect to the wireless network of the hotel due to unclear instructions of internet connection.

Corporate customers
4.8 / 10
April 2017

Mostly friendly staff Good location for me

-Multiple times, bathroom ammenities did not work, e.g. clogged sink (2 out of 8 times staying there). Personal seems to ignore this. Also heat of shower is not constant but changes all the time depending on other users. -Towels on the floor have not been exchanged but hung back... -Need to actively reach out to get a coffee in the morning. Staff ignores new people in my experience. All this is not acceptable for 4 star hotel within this prince range...

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