Mercure Hotel Frankfurt Eschborn Helfmann Park - 4 HOTEL INFO stars

This is what awaits you:

  • WLAN in room

Hotel description Mercure Hotel Frankfurt Eschborn Helfmann Park

The Mercure Hotel Frankfurt Eschborn Helfmann Park is situated in direct vicinity to Frankfurt am Main.
The city centre of Frankfurt (12km), the central station (10km) and the Rhein-Main airport (13 km) can easy be reached. With 179 modern rooms(all equipped with air-conditioning, WC/shower, TV/pay-TV, telephone, modem/ISDN-connection) the excellent restaurant Olive Tree and the vibrant lobby-bar, we offer our guests a pleasant atmosphere.

Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 2002, Last complete renovation 2002, Last partial renovation 2015, Number of floors 5, Total number of rooms 179, Number of single rooms 88, Number of double rooms 90, Rooms with connecting door 3, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Number of luxury rooms 30, Hotel, Business hotel, Trade fair/conference hotel, child-friendly hotel, VDR certified business hotel, VDR certified conference hotel, No-smoking room 145, DEHOGA Rating 4, DEHOGA Rating valid until 2018-12-03

AddressShow map

Helfmann-Park 1, 65760 Eschborn, Germany

Distances

  • Station (Frankfurt Hbf (tief)) 6.6 km
  • City centre (Eschborn) 1.14 km
  • Airport (Frankfurt am Main International Airport (FRA)) 12.94 km

Hotel Location

Situated amidst the industrial park Helfmann Park Eschborn, the hotel is located on the edge of Frankfurt (10km) and therefore also provides a good choice for business travellers of Frankfurt Trade Fair. Frankfurt International Airport is located 16 kilometres away.

Service times

Reception open:

12:00 AM to 12:00 AM

Reception manned at weekends:

12:00 AM to 12:00 AM

Earliest check-in:

3:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
  • Billing to corporate account possible

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal
  • Car park is directly by hotel
  • Marked disabled parking space
  • Garage in the hotel Fee per 24 hours 13,00 EUR Hourly rate 1,50 EUR
  • Restaurant(s) 1
  • Hotel bar
  • Garden terrace
  • Smoke detectors
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • WLAN with Internet access in lobby
  • Mobile phone reception
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Parking area equipped with lights
  • Hotel staff trained in first aid
  • Hotel staff trained in cardio pulmonary resuscitation (CPR)
  • Hotel staff trained in automated external defibrillator usage (AED)
  • Automated external defibrillator on site (AED)

Room facilities

  • WLAN with Internet access in rooms
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 1
  • Cable TV
  • Satellite TV
  • TV remote control
  • Radio
  • Desk
  • Separate luggage store
  • Telephone by the bed
  • Telephone on the desk
  • Coffee machine/tea-maker
  • Centrally controlled air conditioning
  • Temperature controls
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with shower
  • Emergency information
  • Plan of emergency exits
  • TV with international news channel

In-house services

  • Pets permitted Fee per day 10,00 EUR
  • Safety deposit boxes at reception
  • Vending machine for beverages
  • Air conditioning in public areas
  • Express check-out
  • Free daily newspapers
  • Business center
  • Laundry service
  • Shoe-polishing machine
  • WLAN in room
Hotel location
Helfmann-Park 1, 65760 Eschborn -

Evaluations of Mercure Hotel Frankfurt Eschborn Helfmann Park

Overall 492 ratings, including comments: 58 ratings
7.7 / 10
Average rating of all hotel guests
89% of all hotel guests would recommend this hotel to their friends
Corporate customers
9.0 / 10
July 2017

Friendly staff

Corporate customers
7.0 / 10
May 2017

The only negative point here it's that in the room was a strong smell of cigarette smoke. It was hard for me even if I'm a smoker person. Probably if the window were open it would help, but when I was entering the room, the window was closed. So that's why the room was not so good ventilated.

Corporate customers
9.5 / 10
April 2017

I liked the room quality, also the staff hotel was really nice and helpful when I needed. The breakfast was really good and a lot of options to choose from.

I didn't understand correctly how to connect to the wireless network of the hotel due to unclear instructions of internet connection.

Corporate customers
4.8 / 10
April 2017

Mostly friendly staff Good location for me

-Multiple times, bathroom ammenities did not work, e.g. clogged sink (2 out of 8 times staying there). Personal seems to ignore this. Also heat of shower is not constant but changes all the time depending on other users. -Towels on the floor have not been exchanged but hung back... -Need to actively reach out to get a coffee in the morning. Staff ignores new people in my experience. All this is not acceptable for 4 star hotel within this prince range...

Corporate customers
7.5 / 10
December 2016

Rooms and accessibility to Office.

Corporate customers
10 / 10
November 2016

shuttle bus is very convenient

no refrigerator

Anonymous
7.3 / 10
November 2016

very clean and quite place, but bit far from downtown. not much shops around

Corporate customers
8.3 / 10
August 2016

basically everything

noise from ventilation system blinking light

Corporate customers
7.5 / 10
July 2016

Less options for breaksfast, which i feel is not appropriate with the price charge.

Corporate customers
7.0 / 10
April 2016

quiet environment

far away from city center

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