Mercure Hotel Frankfurt Airport in Kelsterbach - 4 HOTEL INFO stars

This is what awaits you:

  • WLAN in room

Hotel description Mercure Hotel Frankfurt Airport

Our entire crew would like to gladly welcome you to the Mercure Hotel Frankfurt Airport. The Mercure by Accor family cordially welcomes you to the Mercure Hotel Frankfurt Airport! Our hotel features lots of parking spaces for its guests. Hotel guests can take advantage of our convenient car parking space. Please request when making a booking. Access to the WiFi connection is available from the public areas in the hotel. Make yourself at home Feel free to contact our friendly staff at reception around the clock. The comfy hotel offers a lift for its clientele. Our impressive lobby will start your trip off right. While away the evening in our high-quality eatery or the convivial hotel bar. Where you will stay Our guests appreciate the temperature control via AC found in all the rooms. We provide you with a cable television set that is present in all of our rooms. Satellite TV is a standard amenity available in our rooms. Every guest appreciates the strong box in all the rooms. Every bathroom has a bathtub for your convenience. Take advantage of the hotel's sauna. Our free airport-shuttle service leaves from 5.05 a.m. until 11.10 p.m. from terminal 1, arrival hall A, exit 1. It only takes a few minutes by car to get to the center of Frankfurt. Attention: From 1st of April, due to constructions, the stop will change. The bus stops than for approx. 14 months on Terminal 1, arrival level, hall B, between exit 4 and 5. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1983, Number of floors 3, Total number of rooms 150, Rooms with connecting door 4, Number of suites (separate rooms) 2, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, Hotel, Trade fair/conference hotel, No-smoking room 118, Family rooms available 10

AddressShow map

Am Weiher 20 FRANKFURT/KELSTERBACH, 65451 Kelsterbach, Germany


  • Station (Frankfurt Hbf (tief)) 11.5 km
  • City centre (Frankfurt City) 13.0 km
  • Highway (Kelsterbach) 3.0 km

Service times

Reception open:

0:00 AM to 24:00 PM

Reception manned at weekends:

0:00 AM to 24:00 PM

Earliest check-in:

3:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Garage in the hotel
  • Restaurant(s) 1
  • Hotel bar
  • Sauna
  • Fire alarm
  • Smoke detectors
  • WLAN with Internet access in lobby
  • Fitness centre
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • WLAN with Internet access in rooms
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025
  • Fax connection
  • Room safe
  • Centrally controlled air conditioning
  • Make-up mirror
  • Hairdryer
  • Bathroom with bathtub
  • Emergency information
  • Plan of emergency exits

In-house services

  • Pets permitted
  • Safety deposit boxes at reception
  • Express check-out
  • Business center
  • Laundry service
  • Shoe-polishing machine
  • WLAN in room

Hotel location

Am Weiher 20 FRANKFURT/KELSTERBACH, 65451 Kelsterbach - Kelsterbach

Evaluations of Mercure Hotel Frankfurt Airport

Overall 819 ratings, including comments: 369 ratings
7.7 / 10
Average rating of all hotel guests
91% of all hotel guests would recommend this hotel to their friends
Corporate customers
6.8 / 10
September 2019

The bathroom is in need of an overhaul. The bed had only one small pillow. The shuttle back to the airport at extra cost.

Corporate customers
May 2019

I needed to cancel due to a sudden emergency. The hotel was very friendly and understandable and cancelled my reservation. Thank you very much for this!

Corporate customers
7.7 / 10
October 2018

Proximity to the airport

Shuttle bus is only available every hour and there is a cost to take it back to the airport.

Corporate customers
8.5 / 10
September 2018

das Zimmer ist zweckmäßig, hat aber alles was man sich wünscht: einen Schreibtisch, einen Sessel, ein Zweitkissen, einen Kühlschrank,... Gut, dass man noch eine weitere Tür zum Flur hat, dadurch wird man nicht von Geräuschen im Flur gestört (relativ häufig in anderen Hotels) Netter Spazierweg am See

der Fahrstuhl ist sehr langsam, vielleicht kann man durch Sitzmöglichkeiten und/oder ein Display mit Nachrichten davon ablenken... es könnte zusätzlich eine preiswertere Frühstücksvariante angeboten werden, 19 Euro sind schon ein bisschen heftig die Klimaanlage ist ein wenig laut vielleicht noch Utensilien zur Teezubereitung

Corporate customers
7.0 / 10
January 2018

The restaurant was pretty good Rooms were a good size

Looking a little jaded and in need of a refresh

Corporate customers
8.8 / 10
December 2016

All staff that I interacted with, front desk and restrurant all very pleasent and helpful. Answered all questions as needed. Have a shuttle to airport terminal 1 - have to then take another shuttle to termial 2 but all at same spot.

20 Euro taxi from airport / train station - had I known about the free shuttle would have been nice - but will take some blame for not checking on it too.

Corporate customers
7.9 / 10
June 2016

Friendly staff, clean, quality breakfast

No fitness room, no air conditioning

Corporate customers
7.0 / 10
September 2015

quiet room

high price for breakfast

Corporate customers
7.6 / 10
July 2015

Add shuttle service schedule CLEARLY to website

Shuttle service to hotel not clear

Corporate customers
10 / 10
July 2015

No air conditioning

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

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