Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Mercure Hotel Duesseldorf Neuss

7.3

193 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Mercure Hotel Duesseldorf Neuss
Mercure Hotel Duesseldorf Neuss
Mercure Hotel Duesseldorf Neuss
Mercure Hotel Duesseldorf Neuss
Mercure Hotel Duesseldorf Neuss
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business tariff details
myHOTEL DE Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHOTEL DE members, known as the HOTEL DE Business Tariff.
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Free benefit for all myHOTEL DE members
Both business & leisure travellers
business tariff
€0.00
Single room Standard-Tariff Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HOTEL INFO guests in the hotel Mercure Hotel Duesseldorf Neuss

  • Domestic landline phone calls
  • Free WiFi
  • Free use of an internet terminal
Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

A perfect location for business travellers

The Mercure Hotel Duesseldorf Neuss is conveniently situated on the A 47 and is close to the airport. The town centre is located about 13 km away. Business travellers can quickly get to exhibitions in Cologne and Düsseldorf from here.

Your accommodation at a glance

After an eventful day, you are sure to recover quickly in the stylishly furnished rooms. Your valuables are securely held in the safe. Bathrooms with a shower and lavatory, and to some extent with bathtubs, likewise belong to the furnishings.

This also awaits you

After an eventful day, you are sure to quickly recover in the stylishly furnished rooms. Your valuables are kept secure in the safe. A bathroom with a shower and WC, some with bathtubs, likewise belong to the furnishings.

Hotel data

Hotel built in: 1975, Last complete renovation: 2008, Number of floors: 4, Trade fair/Conference hotel, Non-smoking hotel, Number of rooms: 115, Number of non-smoking rooms: 115, Family room available:, WiFi with internet access in rooms, WiFi with internet access in lobby, Free internet in room,

Reception open
During the week
Not occupied

Reception manned at weekends
Not occupied

Check-In: 15:00 p.m.
Check-Out: 12:00 p.m.

Accepted payment methods

The following credit cards are accepted by Mercure Hotel Duesseldorf Neuss:

Japan Credit Bureau Mastercard American Express Visa

Service & facilities

  • Elevator
  • Reception (lobby)
  • WiFi with internet access in lobby
  • Coach parking space at hotel
  • Hotel-owned car park
  • Smoke detectors
  • Fire alarm
  • Outdoor swimming pool:
  • Hotel bar

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • Fax
  • WiFi in all rooms Price/Hour 0,00 EUR
  • WiFi in all rooms Price/Day 0,00 EUR
  • Bathroom with bathtub
  • Hairdryer
  • Emergency information
  • Bathroom with shower
  • Plan of emergency exits
  • Room safe
  • Make-up mirror

In-house services

  • Shoe-polishing machine
  • Domestic landline phone calls
  • Free WiFi
  • Free use of an internet terminal
  • Sightseeing tours
  • Store/Mini supermarket
  • Business Center
  • Free daily newspapers
  • Safety deposit boxes at reception
  • Adjoining conference center
  • Number of conference rooms: 6
  • Conference facilities for up to 130 people

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Mercure Hotel Duesseldorf Neuss

Mercure Hotel Duesseldorf Neuss: Location and distance

Center: 5.00 km - Neuss

Airport: 55.00 km - CGN

Train station: 5.00 km - NEUSS HBF

Highway: 0.40 km - 23 NEUSS-NORF

Frequently asked questions about Mercure Hotel Duesseldorf Neuss

How was the Mercure Hotel Duesseldorf Neuss rated on average?
On average, the Mercure Hotel Duesseldorf Neuss was rated 7.3 by 193 former guests.
How far is the distance to the nearest train station?
The nearest train station is 5 kilometers from the Mercure Hotel Duesseldorf Neuss.
How far is the distance to the nearest airport?
The nearest airport is 55 kilometers from the Mercure Hotel Duesseldorf Neuss.
Is the hotel Mercure Hotel Duesseldorf Neuss centrally located?
The Mercure Hotel Duesseldorf Neuss is approximately 5 kilometers from the city center.
Is there parking for hotel guests at the Mercure Hotel Duesseldorf Neuss?
The following parking options are available to hotel guests.
  • Hotel-owned car park
  • Coach parking space at hotel
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the Mercure Hotel Duesseldorf Neuss?
Breakfast is not available at the Mercure Hotel Duesseldorf Neuss.
Is it possible to cancel the booking at the Mercure Hotel Duesseldorf Neuss free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
How can I pay at the Mercure Hotel Duesseldorf Neuss?
The hotel offers the following payment options:
  • Diners Club
  • Japan Credit Bureau
  • Mastercard
  • American Express
  • Visa

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Evaluations of Mercure Hotel Duesseldorf Neuss

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
193 Evaluations 86 including comments:
7.3 / 10

corporate customer between 40 and 50 years

17.09.19

7 Good

Positive The room is always clean. Negative The door of room 202 is not fitted properly. It is able to move if somebody in other room close/open their door then create some noise.

corporate customer between 30 and 40 years

02.07.18

5.3 Sufficient

Negative the smell in the room was awful, very bad.

corporate customer between 50 and 60 years

06.02.17

7.2 Good

Positive no remarks Negative The space in a room with a double bed + a sofa is too litlle especially from one side 25 cm isn't enough between the bed and a wall.

group traveler between 30 and 40 years

05.11.12

8.8 Very good

Positive Very good value for money. Negative Expensive breakfast. Nothing special for the price.

couple between 30 and 40 years

18.02.07

6.5 Satisfying

Positive Location is very fine. Quiet and the breakfast room was located well also. Negative The pictures on the hotel site looks better than reality.