Holiday Inn DUSSELDORF - HAFEN in Düsseldorf - 4 HOTEL INFO stars

This is what awaits you:

  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • WLAN in room

Hotel description Holiday Inn DUSSELDORF - HAFEN

A perfect location for city travellers

The Hotel Mercure Düsseldorf Hafen is located to the south of the historic part of the city and the Mediaport Duesseldorf. In only 5 minutes by car you can reach the town's landmark, the Rhein-tower. The 240 m high tower offers a great restaurant and amazing views.

Your accommodation at a glance

The comfortable atmosphere of the rooms is very inviting. The bright rooms with their dark furniture and some small accent colours together with the wooden floor and beautiful lights, create a homely, relaxing atmosphere.

Look forward to fitness and breakfast

So you can keep fit for your excursions in the city, there is a modern fitness suite for your use. In the beautiful restaurant you can enjoy a large selection of food. The hotel also has several conference rooms with modern event technology.

Hotel data

Hotel built in 1992, Number of floors 4, Total number of rooms 160, Number of single rooms 50, Number of double rooms 33, Number of suites (separate rooms) 18, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Hotel, City hotel, Trade fair/conference hotel, No-smoking room 142, DEHOGA Rating 4, DEHOGA Rating valid until 2020-12-31

AddressShow map

Volmerswerther Straße 35, 40221 Düsseldorf, Germany


  • Station (Düsseldorf Hbf) 2.58 km
  • City centre (ZENTRUM) 2.0 km
  • Airport (Düsseldorf International Airport (DUS)) 8.96 km

Service times

Reception open:

12:00 AM to 12:00 AM

Reception manned at weekends:

12:00 AM to 12:00 AM

Earliest check-in:

3:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)

Hotel facilities

  • Hotel-owned car park Fee per 24 hours 18,00 EUR
  • Marked disabled parking space
  • Restaurant(s) 1
  • Hotel bar
  • WLAN with Internet access in lobby
  • Fitness centre

Room facilities

  • WLAN with Internet access in rooms
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025
  • Satellite TV
  • Pay-TV
  • Desk
  • Telephone on the desk
  • Fax connection
  • Room safe
  • Fridge
  • Coffee machine/tea-maker
  • Iron + ironing board
  • Temperature controls
  • Hairdryer
  • DSL/broadband Internet access

In-house services

  • Pets permitted
  • Safety deposit boxes at reception
  • Classic concierge service
  • Laundry service
  • Shoe-polishing machine
  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • WLAN in room

Hotel location

Volmerswerther Straße 35, 40221 Düsseldorf - Hafen

Evaluations of Holiday Inn DUSSELDORF - HAFEN

Overall 518 ratings, including comments: 209 ratings
8.1 / 10
Average rating of all hotel guests
93% of all hotel guests would recommend this hotel to their friends
Corporate customers
8.8 / 10
January 2018

Room was in 'attic' and had a split level.


Corporate customers
7.7 / 10
May 2016

Fantastic breakfast buffet

As a gold member I am supposed to get room upgrade on availability. I understand that this most often is not possible, but I find it lousy that I do not get the complimentary water. It is not a matter of price // I just find it annoying having to worry about this as a gold member.

7.7 / 10
April 2016

good location for the Dusseldorf marathon

usually front desk employees are very friendly. This time, even thought the hotel was listed AS HOTEL RECOMMENDED BY DUSSELDORF MARATHON. Front desk did not relate to our questions as MARATHONERS. sORRY, this was not good. I asked... on line for a quiet room and nothing came back in reservation, then at FRONT DESK... 20Euros was asked to go IN QUIET ROOM NO OPTION above to say not-applicable. We did not have breakfast

Corporate customers
8.5 / 10
March 2016


Rooms at the pavillion are in general too cold and not possible to heat further

Corporate customers
9.0 / 10
October 2015

The quality of bed linen

Corporate customers
7.5 / 10
September 2015

Quiet room Good bed Good parking facilities Good location

The room price seemed quite high in comparison with similar hotels. The shower in my room had an open construction so that a big part of the bathroom got wet.

Corporate customers
8.7 / 10
July 2015

8,50 € for a bottle of mineral water!

Corporate customers
9.2 / 10
July 2015

Room is clean and spacious. Mattress was comfortable. Bathroom new with all amenities Breakfast was fantastic, better than most 5* Restaurants. Service was all around excellent. Excellent value for money.

Room to the front was quite loud, especially on floor 1. No way the window could be opened. Air Con was also fairly loud.

Corporate customers
8.0 / 10
September 2014

Friendly staff, located close to EGC building/ walking distance

A bit noisy due to the tram pasing by.

Corporate customers
9.0 / 10
August 2014

Good location to S-bahn. Good breakfast, nice staff.

Some rennovation work was going on which led to noise during the day.

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