Mercure Hotel Duesseldorf City Center in Düsseldorf - 4 HOTEL INFO stars

This is what awaits you:

  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • WLAN in room

Hotel description Mercure Hotel Duesseldorf City Center

The 4 star Mercure Hotel Duesseldorf City Center offers 164 rooms and is located in the heart of Dusseldorf between the main railway station and the renowned Königsallee. Providing ideal access to the exhibition centre and the international airport just 10 km away, the Mercure hotel also features the Apero bar, the Quatre Saisons brasserie, a terrace and three conference rooms. For more effective, efficient, and enjoyable meetings, benefit from Mercure's know-how and flair for creating the comfortable, convivial atmosphere you need.

The Mercure Hotel features the L apero bar, the Quatre Saison Brasserie, a terrace and 3 meeting rooms. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1902, Last complete renovation 2005, Number of floors 6, Total number of rooms 163, Number of suites (separate rooms) 6, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, Hotel, Trade fair/conference hotel, child-friendly hotel, DEHOGA Rating 4, DEHOGA Rating valid until 2020-06-30

AddressShow map

Am Stresemannplatz 1, 40210 Düsseldorf, Germany

Distances

  • Station (Düsseldorf Hbf) 0.46 km
  • City centre (Düsseldorf) 1.18 km
  • Airport (Düsseldorf International Airport (DUS)) 7.93 km
  • Highway 2.0 km

Service times

Reception open:

12:00 AM to 12:00 AM

Reception manned at weekends:

12:00 AM to 12:00 AM

Earliest check-in:

3:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • (Bank) transfer

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Garage in the hotel
  • Restaurant(s) 1
  • Hotel bar
  • Turkish bath
  • Smoke detectors
  • WLAN with Internet access in lobby
  • Hotel has emergency lighting
  • Hotel complies with country/state/local fire laws

Room facilities

  • WLAN with Internet access in rooms
  • Easy access for wheelchairs
  • Cable TV
  • Satellite TV
  • Fax connection
  • Room safe
  • Ironing machine for pants
  • Centrally controlled air conditioning
  • Make-up mirror
  • Hairdryer
  • Bathroom with shower
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access

In-house services

  • Pets permitted
  • Safety deposit boxes at reception
  • Express check-out
  • Laundry service
  • Shoe-polishing machine
  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • WLAN in room
  • Babysitter

Hotel location

Am Stresemannplatz 1, 40210 Düsseldorf -

Evaluations of Mercure Hotel Duesseldorf City Center

Overall 247 ratings, including comments: 118 ratings
6.8 / 10
Average rating of all hotel guests
81% of all hotel guests would recommend this hotel to their friends
Corporate customers
4.4 / 10
April 2016

I like its location, very convenient. price over quality is a good balance.

wish to have a fitness gym. wish to have a bit more space of a single bed room.

Corporate customers
7.3 / 10
December 2011

Outstanding quality of breakfast, a lot of things to chose from, better than what you get at some 5* places. Good quality is also the restaurant, shot but very good selection of wines. Restaurant staff was very attentative.

I was assigned a tiny, tiny room, I hardly remember having stayed in such a small room.

Anonymous
6.7 / 10
May 2011

Tiefgarage sehr teuer und sehr eng. Abflußgeruch im Bad

Corporate customers
6.4 / 10
May 2010

High-quality breakfast, central location in my most-favorite German city.

Room very small, A/C was shut-off at 11 PM overnight, this hasn't been changed during the second night in response to my complaint to Mr. Timo Radochowski. I also mentioned in that context that the quality of the room - including the matrass quality and the size of the bed - is unacceptable to me - his response was: to tell me I should feel free to pay more for a better room. He mentioned then that I could be lucky that the A/C works until 11 PM - and educated me that at his previous job in a Hotel Munich the A/C is being shut off already at 10 PM. Overall, I am underwhelmed with his response to my complaint, and consequently with the quality of the Hotel.

Corporate customers
6.4 / 10
August 2009

location is good

at times the air-conditioning leaves a lot to be desired. no free internet

Couple over sixty
7.3 / 10
December 2008

On arrival the hotel had us booked in for the following day. The attitude of the staff was not very pleasant and they appeared to think that it was our fault that they had the wrong arrival date.

Corporate customers
2.9 / 10
April 2008

Very small room and bed. The bathroom is tiny!!! Hotel is on the main street, so you can't open the window. I can't recommend this hotel at all!

Corporate customers
4.0 / 10
November 2007

I paid € 105

Couple under thirty
October 2007

Please note that this message has been sent to the Mercure organisation twice without any answer! I am disappointed! Dear Sir, Madam, I made a reservation for the weekend of the 13th through to the 14th of Oct in Dusseldorf. Due to illness (doctor report available) we were not able to come, so we informed your organization directly. My question was to postpone this weekend to another weekend, but the only answer I got from Mercury was that I should paid. No compensation whatsoever was negotiable. I am a frequent user of hotels accross Europe(also for business purposes) and I am disappointed in your willingness and customer care. Could you please take my proposal into consideration? I would like to reserve a room for a weekendnight in the near future due to this unfortunate cancellation. The amount charged for the previous weekend has already been deducted from my account and I am certain that you have managed to sell that room during that weekend. Please do not hesitate to contact me if anything is unclear. Kind regards, Kevin Buis +31 622 989 773

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