Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Mercure Hotel Duesseldorf City Center (Düsseldorf)

Am Stresemannplatz 1, 40210 Düsseldorf
Center 1.00 km Airport 8.00 km
7.3

248 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety
Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
1/1 Mercure Hotel Duesseldorf City Center (Düsseldorf)
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ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HOTEL INFO guests in the hotel Mercure Hotel Duesseldorf City Center (Düsseldorf)

  • Free WiFi
  • 1 bottle of mineral water
  • Free use of an internet terminal
Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety
Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

The 4 star Mercure Hotel Duesseldorf City Center offers 164 rooms and is located in the heart of Dusseldorf between the main railway station and the renowned Königsallee. Providing ideal access to the exhibition centre and the international airport just 10 km away, the Mercure hotel also features the Apero bar, the Quatre Saisons brasserie, a terrace and three conference rooms. For more effective, efficient, and enjoyable meetings, benefit from Mercure's know-how and flair for creating the comfortable, convivial atmosphere you need.

The Mercure Hotel features the L apero bar, the Quatre Saison Brasserie, a terrace and 3 meeting rooms. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in: 1902, Last complete renovation: 2005, Number of floors: 6, Trade fair/Conference hotel, Gay and lesbian-friendly hotel, Non-smoking hotel, Number of rooms: 163, Number of suites/appartments: 6, WiFi with internet access in rooms, WiFi with internet access in lobby, Free internet in room,

Reception open
During the week
Not occupied

Reception manned at weekends
Not occupied

Check-In: 15:00 p.m.
Check-Out: 12:00 p.m.

Accepted payment methods

The following credit cards are accepted by Mercure Hotel Duesseldorf City Center (Düsseldorf):

Japan Credit Bureau Visa Mastercard American Express

Service & facilities

  • Elevator
  • Reception (lobby)
  • WiFi with internet access in lobby
  • Hotel-owned car park
  • Smoke detectors
  • Hotel bar

Room facilities

  • Easy access for wheelchairs
  • Fax
  • WiFi in all rooms
  • Room safe
  • Make-up mirror
  • Hairdryer
  • Emergency information
  • Bathroom with shower
  • Plan of emergency exits
  • Centrally controlled air conditioning
  • Ironing machine for pants

In-house services

  • Shoe-polishing machine
  • Free WiFi
  • 1 bottle of mineral water
  • Free use of an internet terminal
  • Sightseeing tours
  • Express check-out
  • Safety deposit boxes at reception
  • Number of conference rooms: 3
  • Conference facilities for up to 80 people

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Mercure Hotel Duesseldorf City Center (Düsseldorf)

Mercure Hotel Duesseldorf City Center (Düsseldorf): Location and distance

Show hotel on map

Center: 1.00 km - Düsseldorf

Airport: 8.00 km

Highway: 2.00 km

Frequently asked questions about Mercure Hotel Duesseldorf City Center (Düsseldorf)

How was the Mercure Hotel Duesseldorf City Center rated on average?
On average, the Mercure Hotel Duesseldorf City Center was rated 7.3 by 248 former guests.
How far is the distance to the nearest airport?
The nearest airport is 8 kilometers from the Mercure Hotel Duesseldorf City Center.
Is the hotel Mercure Hotel Duesseldorf City Center centrally located?
The Mercure Hotel Duesseldorf City Center is approximately 1 kilometers from the city center.
Is there parking for hotel guests at the Mercure Hotel Duesseldorf City Center?
The following parking options are available to hotel guests.
  • Hotel-owned car park
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the Mercure Hotel Duesseldorf City Center?
Breakfast is not available at the Mercure Hotel Duesseldorf City Center.
Is it possible to cancel the booking at the Mercure Hotel Duesseldorf City Center free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
How can I pay at the Mercure Hotel Duesseldorf City Center?
The hotel offers the following payment options:
  • Diners Club
  • Japan Credit Bureau
  • Visa
  • Mastercard
  • American Express
  • (Bank) transfer

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Evaluations of Mercure Hotel Duesseldorf City Center (Düsseldorf)

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
248 Evaluations 120 including comments:
7.3 / 10
69 % of the HOTEL INFO guests recommend this hotel
Date Best rating

corporate customer up to 30 years

22.03.19

4 Appealing

Negative Overpriced and very small room

corporate customer between 50 and 60 years

18.04.16

4.4 Appealing

Positive I like its location, very convenient. price over quality is a good balance. Negative wish to have a fitness gym. wish to have a bit more space of a single bed room.

corporate customer between 30 and 40 years

16.12.11

7.3 Good

Positive Outstanding quality of breakfast, a lot of things to chose from, better than what you get at some 5* places. Good quality is also the restaurant, shot but very good selection of wines. Restaurant staff was very attentative. Negative I was assigned a tiny, tiny room, I hardly remember having stayed in such a small room.

anonymous

09.05.11

6.7 Satisfying

Negative Tiefgarage sehr teuer und sehr eng. Abflußgeruch im Bad

corporate customer between 40 and 50 years

31.05.10

6.4 Satisfying

Positive High-quality breakfast, central location in my most-favorite German city. Negative Room very small, A/C was shut-off at 11 PM overnight, this hasn't been changed during the second night in response to my complaint to Mr. Timo Radochowski. I also mentioned in that context that the quality of the room - including the matrass quality and t

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