Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Mercure Hotel Berlin am Alexanderplatz

Center 3.02 km Train station 3.42 km Airport 28.48 km
7.1

349 Evaluations

1/1 Mercure Hotel Berlin am Alexanderplatz
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ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HOTEL INFO guests in the hotel Mercure Hotel Berlin am Alexanderplatz

  • WiFi in room

Business hours of reception: 24 hours

Boasting excellent transport links and a modern design, this three-star hotel is set in the immediate vicinity of Berlin’s famous Alexanderplatz square and landmark TV tower.

Here at the Hotel AGON am Alexanderplatz, you can look forward to bright, tastefully furnished rooms. After a rich breakfast buffet, you can explore the trendy bars, countless shops, and innovative art galleries in the area.

The nearby urban railway, underground, bus, and tram services quickly carry you to the ICC exhibition grounds and sights including the Kurfürstendamm boulevard and Brandenburg Gate.

After an action-packed day, you can enjoy a drink in the AGON am Alexanderplatz's welcoming bar.

Wind down in our bar after a busy day or kick off your Berlin nightlife experience with a cocktail, beer or glass of Grand Vin Mercure wine. The bar is open from 2pm to 2am. NEW!!! Free WiFi and SKY-TV Channels in all rooms. ++++ Attention: important information: The city of Berlin charges an overnight stay tax of 5% on the room accommodation rate from 01.01.2014. This tax is already included in all hotel.de rates. Business travelers are exempted from this tax and pay the tax free rate when showing an adequate verification (e.g. employer certificate). Excluded are contracted corporate net rates. ++++ Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1970, Last complete renovation 2011, Number of floors 9, Total number of rooms 198, Number of suites (separate rooms) 31, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, English-speaking staff available during the day, Hotel, Trade fair/conference hotel,

Reception open
During the week
Reception manned 24 hours a day

Reception manned at weekends
Reception manned 24 hours a day

Check-In : 15:00 p.m.
Check-Out : 12:00 p.m.

Accepted payment methods

The following credit cards are accepted by Mercure Hotel Berlin am Alexanderplatz:

Visa Eurocard/MasterCard American Express

Service & facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Coach parking space at hotel
  • Restaurant(s) 1
  • Hotel bar
  • Fire alarm
  • Smoke detectors
  • Security guards
  • WLAN with Internet access in lobby
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Guest room doors self closing
  • Parking area equipped with lights
  • Hotel staff trained in first aid
  • Hotel staff trained in automated external defibrillator usage (AED)

Room facilities

  • WLAN with Internet access in rooms
  • Easy access for wheelchairs
  • Fax connection
  • Room safe
  • Hairdryer
  • Bathroom with shower
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access

In-house services

  • Pets permitted
  • Safety deposit boxes at reception
  • Express check-out
  • Free daily newspapers
  • Business center
  • Laundry service
  • WLAN in room

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Mercure Hotel Berlin am Alexanderplatz

Mercure Hotel Berlin am Alexanderplatz: Location and distance

Center: 3.02 km - Berlin

Airport: 28.48 km - Flughafen Berlin Brandenburg (BER)

Train station: 3.42 km - Berlin Hauptbahnhof

Frequently asked questions about Mercure Hotel Berlin am Alexanderplatz

How was the Mercure Hotel Berlin am Alexanderplatz rated on average?
On average, the Mercure Hotel Berlin am Alexanderplatz was rated 7.1 by 349 former guests.
What time does check-in start at Mercure Hotel Berlin am Alexanderplatz?
Check-in is from 15:00.
Until what time do you have to check out?
The Mercure Hotel Berlin am Alexanderplatz requires you to leave your room by 12:00.
How far is the distance to the nearest train station?
The nearest train station is 3.4 kilometers from the Mercure Hotel Berlin am Alexanderplatz.
How far is the distance to the nearest airport?
The nearest airport is 28.5 kilometers from the Mercure Hotel Berlin am Alexanderplatz.
Is the hotel Mercure Hotel Berlin am Alexanderplatz centrally located?
The Mercure Hotel Berlin am Alexanderplatz is approximately 3 kilometers from the city center.
Is there parking for hotel guests at the Mercure Hotel Berlin am Alexanderplatz?
The following parking options are available to hotel guests.
  • Hotel-owned car park
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the Mercure Hotel Berlin am Alexanderplatz?
Breakfast is not available at the Mercure Hotel Berlin am Alexanderplatz.
Is it possible to cancel the booking at the Mercure Hotel Berlin am Alexanderplatz free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
How can I pay at the Mercure Hotel Berlin am Alexanderplatz?
The hotel offers the following payment options:
  • Visa
  • Eurocard/MasterCard
  • American Express

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Evaluations of Mercure Hotel Berlin am Alexanderplatz

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
349 Evaluations 192 including comments:
7.1 / 10

corporate customer between 30 and 40 years

22.06.18

5.2 Sufficient

Positive Location close to Alexanderplatz, convenient for using public transportation in Berlin Negative - Outdated facilities - Poor hygiene (dirty carpet) - I was given a room that smelled heavily of cigarettes, when asking to change staff asked me why I did not book a non-smoking room. - they changed it eventually but reluctant to do so - The hotel is

anonymous

15.05.18

2.8 Appealing

Positive Nothing Negative Hotel was noisy, filthy, and staff unpolite. The perfect combination to have a horrible stay

corporate customer between 40 and 50 years

23.04.18

7.2 Good

Positive central location near Alexanderplatz Negative room facilities are very old and not anymore in good conditions

corporate customer over 60 years

28.05.17

8 Very good

Positive The room was Huge with plenty of room for my electric scooter. The staff went out of their way to help me. Situated not far from Alexanderplatz and the U and S bahn. The downside was the car park. Very expensive, more than if I had paid for street parki

couple between 40 and 50 years

22.02.10

9.3 Excellent

Positive A small appartment reprsented excellent value for money.