Mercure Hotel Aachen Europaplatz - 4 HOTEL INFO stars

This is what awaits you:

  • WLAN in room

Hotel description Mercure Hotel Aachen Europaplatz

A perfect location for art lovers

The Mercure Hotel Aachen Europaplatz in the east of the Kaiserstadt provides easy access to many attractions. The Ludwig Forum and the City Gardens are about a 10-minute walk away. The city centre around the cathedral is almost 2 km away.

Your accommodation at a glance

Whether your are attending a conference or visiting the city, this hotel provides accommodation that perfectly matches your needs. The modern design with an appealing choice of colours as well as the diverse conveniences leave nothing to be desired.

Look forward to perfect service

The international restaurant La Source and the cosy bar Mephisto are lovely places to relax and enjoy. After a successful conference in the hotel or some fun with the children in the playground, the large fitness and wellness area offers a lovely balance.

Hotel data

Hotel built in 1980, Last complete renovation 2017, Number of floors 3, Total number of rooms 119, Rooms with connecting door 4, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, English-speaking staff available during the day, Hotel, Trade fair/conference hotel, child-friendly hotel, No-smoking room 119, Family rooms available 10, DEHOGA Rating 4, DEHOGA Rating valid until 2019-08-31

AddressShow map

Joseph-von-Goerres-Strasse 21, 52068 Aachen, Germany


  • Station (Aachen Hauptbahnhof) 1.89 km
  • City centre (Aachen) 1.22 km
  • Airport (Maastricht Aachen Airport (MST)) 27.79 km

Service times

Reception open:

0:00 AM to 24:00 PM

Reception manned at weekends:

0:00 AM to 24:00 PM

Earliest check-in:

3:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Visa
  • Eurocard/MasterCard
  • American Express
  • (Bank) transfer

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Coach parking space at hotel
  • Restaurant(s) 1
  • Hotel bar
  • Children's playground
  • Turkish bath
  • Smoke detectors
  • WLAN with Internet access in lobby
  • Hotel has emergency lighting
  • Hotel complies with country/state/local fire laws

Room facilities

  • WLAN with Internet access in rooms
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025
  • Fax connection
  • Room safe
  • Centrally controlled air conditioning
  • Make-up mirror
  • Hairdryer
  • Emergency information
  • Plan of emergency exits

In-house services

  • Pets permitted
  • Business center
  • Laundry service
  • WLAN in room

Hotel location

Joseph-von-Goerres-Strasse 21, 52068 Aachen -

Evaluations of Mercure Hotel Aachen Europaplatz

Overall 454 ratings, including comments: 217 ratings
7.9 / 10
Average rating of all hotel guests
93% of all hotel guests would recommend this hotel to their friends
Corporate customers
5.3 / 10
April 2018

Bathroom soaps were never refilled Key Card not working for 3 day No English Channels available on TV No drinking water available on arrival

Corporate customers
8.5 / 10
April 2017

new nice and clean rooms

Still under construction, noise at morning a lot of construction material on corridor.

Corporate customers
9.7 / 10
July 2016

All good


10 / 10
June 2016

The staff at the Hotel spoke English, and they were very helpful.

Corporate customers
7.7 / 10
November 2015

Breakfast to expensive

Corporate customers
7.7 / 10
May 2015


Random Reservations on card that were not planned for caused complications

Corporate customers
8.5 / 10
September 2012

Freundliches und unkompliziertes Personal

Parkplatz vor dem Hotel kostet extra Hörbar laute Lüftung im Zimmer.

Couple over sixty
9.7 / 10
July 2010

Hotel was well situated with pleasant outlook and spacious, comfortable room. Staff were very friendly and helpful. Plenty of parking spaces.

Difficult to find as somewhat hidden from the road. Quite a long walk into the centre and not sure how frequent the buses were.

8.4 / 10
February 2009

Staff very friendly. Room very clean.

Beds extremely hard. No coffee maker or hot water in room and staff refused access to coffee area in lobby

Corporate customers
10 / 10
February 2008

Free Intenert access in the lobby

Free Internet access not avilable in the rooms

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