Mercure Hotel & Residenz Frankfurt Messe in Frankfurt am Main - 4 HOTEL INFO stars

This is what awaits you:

  • Use of an Internet terminal at the hotel
  • WLAN in room

Hotel description Mercure Hotel & Residenz Frankfurt Messe

The Mercure hotel & residence a hotel of the Accor group is located directly at the exhibition grounds in the west of Frankfurt. By the direct suburban train and streetcar connection the town center can be achieved with its various cultural facilities, sights and purchase possibilities within only few minutes.All 424 guest-rooms are equipped with minibar, air condition, cable and Pay TV, fax and modem attachement, Wireless Lan, safe and balcony. Our restaurant proffers regional and international dishes and can you let the day finish at our hotel bar with summer garden. 450 parking lots are available for our guests.

room categories STANDARD: bright and friendly equipment, free WIFI SUPERIOR: Courtyard side, minibar free of charge, free WIFI PRIVILEGE: Internet+Minibar+coffee&tee facilities free of charge

Hotel data

Hotel built in 1987, Last complete renovation 2018, Number of floors 5, Total number of rooms 424, Number of suites (separate rooms) 8, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, Hotel, Trade fair/conference hotel, child-friendly hotel, No-smoking room 424, DEHOGA Rating 4, DEHOGA Rating valid until 2020-03-21

AddressShow map

Voltastr. 29, 60486 Frankfurt am Main, Germany


  • Station (Frankfurt Hbf (tief)) 1.98 km
  • City centre (Frankfurt am Main) 3.03 km
  • Airport (Frankfurt am Main International Airport (FRA)) 12.0 km
  • Highway (A648 HIGHWAY EXIT TO A5 AND A3) 2.0 km

Service times

Earliest check-in:

4:00 PM

Latest check-out:

1:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Garage in the hotel
  • Restaurant(s) 1
  • Hotel bar
  • Sauna
  • Fire alarm
  • Smoke detectors
  • Security guards
  • WLAN with Internet access in lobby
  • Fitness centre
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Video surveillance recorded 24 hrs a day
  • Hotel staff trained in first aid
  • Hotel staff trained in automated external defibrillator usage (AED)

Room facilities

  • WLAN with Internet access in rooms
  • Fax connection
  • Room safe
  • Make-up mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access

In-house services

  • Pets permitted
  • Safety deposit boxes at reception
  • Washing machine for guests
  • Express check-out
  • Porter service
  • Laundry service
  • Use of an Internet terminal at the hotel
  • WLAN in room
  • Babysitter

Hotel location

Voltastr. 29, 60486 Frankfurt am Main - Westend-Süd

Evaluations of Mercure Hotel & Residenz Frankfurt Messe

Overall 562 ratings, including comments: 253 ratings
7.2 / 10
Average rating of all hotel guests
84% of all hotel guests would recommend this hotel to their friends
Corporate customers
8.0 / 10
October 2019

Close to the city center Tegut (mini market) in 3-4 minutes on foot Hotel parking available with in&out previledge

Breakfast only available in the main building. Guests in Annex building have to walk to the main build. every morning.

Corporate customers
5.7 / 10
May 2019

air in the room very dry and dusty

Corporate customers
8.0 / 10
April 2018

Easy access from train station.

Corporate customers
7.8 / 10
May 2017

Even though the breakfast should have been included we have paid 21 Euro for ONE MEAL !!

Private Solo traveller
9.4 / 10
March 2017

The room was very well kept. The staff were friendly and spoke very good English (after my embarrasing attempt to speak German - very understanding!). My room even had a balcony! En Suite bathroom was very nice. All in all I would say very good value.

The room was very warm and was slightly uncomfortable. My room only came with 1 pillow, asked for more but didn't get any.

Corporate customers
2.0 / 10
December 2016


rooms are old and according to the expected minimum standard

Corporate customers
8.0 / 10
September 2016

Residence building was quiet in the evenings.

WiFi in the room was very poor/non-existent - although the staff said this was a known problem and was being investigated.

Corporate customers
3.9 / 10
September 2016

Proximity with Messe

Different building and very bad internet connection

Corporate customers
8.0 / 10
September 2016

Value for money due to special fair prices debatable but overall recommended if you look for a good accommodation near the Frankfurt fair.

Corporate customers
9.2 / 10
June 2016

Simple, clean, functional

A bit outdated design

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

More information