Hotel Mercure Duesseldorf Kaarst - 4 HOTEL INFO stars

This is what awaits you:

  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • WLAN in room

Hotel description Mercure Duesseldorf Kaarst

A perfect location for city travellers

The Mercure Hotel Düsseldorf Kaarst is situated at the edge of the city. It has good traffic links and a quiet location. The exhibition centre is a short drive away, and the city centre is 1 kilometre away.

Your accommodation at a glance

The spacious non-smoking rooms have a feel of subdued elegance. The muted colours, luxurious fabrics and the perfect lighting, create a good atmosphere. There are tea and coffee making facilities in the rooms and the flexible bed arrangements with ergonomic mattresses promise a good night's sleep.

Look forward to the wellness area with a swimming pool

This modern city hotel is perfectly adapted to the needs of business- as well as leisure guests. This is apparent in the culinary offers, the wellness area with a swimming pool and fitness room, as well as the excellent conference facilities. The complete hotel is wheelchair friendly.

Hotel data

Hotel built in 1992, Last partial renovation 2013, Number of floors 3, Total number of rooms 192, Number of single rooms 60, Number of double rooms 120, of which have 2 separate beds 63, of which have a double bed 57, of which are suitable as three-bed rooms 6, of which are suitable as four-bed rooms 0, Rooms with connecting door 0, Number of suites (separate rooms) 6, Number of junior suites 0, Number of apartments 6, Number of rooms with air conditioning 192, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Number of luxury rooms 12, Number of business rooms 55, Hotel, Business hotel, Trade fair/conference hotel, Motel, Cycling/biker hotel, No-smoking hotel, VARTA certified business hotel 15982, Miles & More, No-smoking room 192, Hypoallergenic rooms 0, Family rooms available 0, Children's beds/cots 4, Air Plus Meeting Card, DEHOGA Rating 4, DEHOGA Rating valid until 2020-09-30

AddressShow map

Koenigsberger Strasse 20, 41564 Kaarst, Germany


  • Station (Neuss Hauptbahnhof) 3.66 km
  • City centre (Kaarst) 1.01 km
  • Airport (Düsseldorf International Airport (DUS)) 11.87 km
  • Highway (A57 - Kaarst) 1.44 km

Service times

Earliest check-in:

4:00 PM

Latest check-out:

1:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Electronic cash
  • Travelers' checks
  • Billing to corporate account possible

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0,00 EUR
  • Hotel-owned car park Fee per 24 hours 8,00 EUR Hourly rate 1,00 EUR
  • Car park is directly by hotel
  • Marked disabled parking space
  • Garage in the hotel Fee per 24 hours 15,00 EUR
  • Parking with charging facility for electric cars
  • Secure parking for bicycles/motorbikes
  • Coach parking space at hotel
  • Restaurant(s) 1 open from 06:30.00 and from 22:30
  • Hotel bar
  • Open-air restaurant/beer garden, etc.
  • Garden/park
  • Garden terrace
  • Indoor pool open from 15:00.00 until 22:00.00
  • Sauna Fee 2,50 EUR
  • Fitness room
  • Health and beauty center open from 15:00.00 until 22:00.00
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • WLAN with Internet access in lobby
  • Mobile phone reception
  • Fitness centre
  • WLAN operator Ganag
  • Door with spy-hole in 192 rooms
  • Door with security chain in 192 rooms
  • Breakfast from 06:30 o'clock to 10:00 o'clock
  • Vegetarian food available
  • Wholefood available
  • Diabetic food available
  • Smoke detectors in all rooms
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Building meets all current local, state and country building codes
  • Guest room doors self closing
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Emergency back-up generators
  • Hotel staff trained in first aid

Room facilities

  • Wheelchair users can check door widths at reception
  • WLAN with Internet access in rooms Cost per day 0,00 EUR Provider Ganag
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 3
  • Cable TV
  • TV remote control
  • Radio
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone by the bed
  • Telephone on the desk
  • Telephone in the bathroom
  • Room safe
  • Fridge in 28 rooms
  • Coffee machine/tea-maker in 192 rooms
  • Temperature controls in 192 rooms
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access in 192 rooms
  • TV with international news channel

In-house services

  • Large dogs permitted Fee per day 11,00 EUR
  • Pets permitted Fee per day 11,00 EUR
  • Hotel safe
  • Vending machine for beverages
  • Air conditioning in public areas
  • Porter service Cost per item 2 EUR
  • Shuttle service to the airport Fee 25 EUR
  • Shuttle service to the trade fair Fee 30 EUR
  • Business center
  • Laundry service
  • Shoe-polishing machine
  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • WLAN in room
  • Room service from 06:30.00 until 22:30.00

Hotel location

Koenigsberger Strasse 20, 41564 Kaarst -

Evaluations of Mercure Duesseldorf Kaarst

Overall 584 ratings, including comments: 246 ratings
7.6 / 10
Average rating of all hotel guests
89% of all hotel guests would recommend this hotel to their friends
Corporate customers
8.9 / 10
August 2018

Location, staff

Corporate customers
8.9 / 10
June 2013

Waiting time in the bar

Corporate customers
6.1 / 10
March 2012

Friendly staff at the bar

they never ask if the stay was ok or there was some else that was not ok, i know this hotel sice a few years! That never happens. In the bathroom is only a shower curtain and a damaged soap rack.

Corporate customers
7.0 / 10
August 2011

an OK hotel without any outstanding pros/cons

quite remote location - if you are traveling without a (rental-) car I recommend to book a hotel either in Neuss or Dusseldorf very basic facilities in the room (no fridge, just a small couch table without chair) internet is NOT free as advertised on the web page!!

8.3 / 10
July 2011

internet connection in the room isn't free

Corporate customers
4.0 / 10
March 2010

The room was located opposite 3 lifts and was badly soundproofed. Impossible to sleep. Received an early morning call although had not requested one. Poor service in the restaurant, limited menu.

Corporate customers
7.1 / 10
October 2009

A very nice hotel very easy to find

in the flight path of Dusseldorf airport but noise level is ok

Couple over fifty under sixty
9.1 / 10
October 2009

This hotel was very good.

Corporate customers
7.1 / 10
September 2009

Good value for money. Location ideal, close to autobahn and DUS airport. Breakfast of good quality and nice selection.

Carpets burnt by cigarettes, fitness room with old equipment.

Corporate customers
5.3 / 10
July 2009

Bed quality poor. Lack of proper air condition a problem. Staff was helpful.

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

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