Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Hotel Grand Mercure Auckland (Auckland City)

Center 2.00 km Airport 18.00 km
7.1

20 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel Grand Mercure Auckland (Auckland City)
Hotel Grand Mercure Auckland (Auckland City)
Hotel Grand Mercure Auckland (Auckland City)
Hotel Grand Mercure Auckland (Auckland City)
Hotel Grand Mercure Auckland (Auckland City)
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business tariff details
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business tariff
€0.00
Single room Standard-Tariff Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

We would like to enthusiastically welcome you to the Mercure Auckland. When you stay at a hotel that is a part of the Mercure by Accor family you can be positive that all of your needs will fulfilled. Our comfortable hotel is very close to the station (just 0,11 km as the crow flies). Hotel-features, like a free newspaper delivered on a daily basis, are present in all our rooms. Wireless connection to the internet is available in the hotel's public rooms. Make yourself at home You can either use the stairs or our lift to reach your homey room on the upper floors. The lobby in the entrance is sure to make a great first impression. The gourmet restaurant and the convivial hotel bar will make sure you don't go hungry or thirsty. Where you will stay Amenities, for instance an AC, await you in all of our hotel rooms. A television (cable) can be found in every hotel room. Take advantage of the satellite Television set available in every room. A safe is available in your hotel room.

Hotel data

Hotel built in: 1994, Last complete renovation: 2022, Number of floors: 13, Trade fair/Conference hotel, Non-smoking hotel, Number of rooms: 207, Number of rooms with internal connecting door: 1, Number of suites/appartments: 12,

Reception open
During the week
Not occupied

Reception manned at weekends
Not occupied

Check-In: 14:00 p.m.
Check-Out: 11:00

Accepted payment methods

The following credit cards are accepted by Hotel Grand Mercure Auckland (Auckland City):

Visa Japan Credit Bureau American Express Mastercard

Service & facilities

  • Elevator
  • Reception (lobby)
  • WiFi with internet access in lobby
  • Parking with charging facility for electric cars
  • Smoke detectors
  • Fitness centre:
  • Hotel bar

Room facilities

  • Easy access for wheelchairs
  • Special facilities for the disabled (visually impaired/deaf)
  • Hairdryer
  • Plan of emergency exits
  • Bathroom with shower
  • Emergency information
  • Room safe
  • Centrally controlled air conditioning

In-house services

  • Express check-out
  • Classic concierge service
  • Porter service:
  • Free daily newspapers
  • Safety deposit boxes at reception
  • Adjoining conference center
  • Number of conference rooms: 8
  • Conference facilities for up to 200 people

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Hotel Grand Mercure Auckland (Auckland City)

Hotel Grand Mercure Auckland (Auckland City): Location and distance

Center: 2.00 km - Auckland

Airport: 18.00 km

Highway: 1.00 km - STATE HIGHWAY NORTH

Frequently asked questions about Hotel Grand Mercure Auckland (Auckland City)

How was the Hotel Grand Mercure Auckland rated on average?
On average, the Hotel Grand Mercure Auckland was rated 7.1 by 20 former guests.
How far is the distance to the nearest airport?
The nearest airport is 18 kilometers from the Hotel Grand Mercure Auckland.
Is the hotel Hotel Grand Mercure Auckland centrally located?
The Hotel Grand Mercure Auckland is approximately 2 kilometers from the city center.
Is there parking for hotel guests at the Hotel Grand Mercure Auckland?
The following parking options are available to hotel guests.
  • Parking with charging facility for electric cars
What are the breakfast times at the Hotel Grand Mercure Auckland?
Breakfast is not available at the Hotel Grand Mercure Auckland.
Is it possible to cancel the booking at the Hotel Grand Mercure Auckland free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
How can I pay at the Hotel Grand Mercure Auckland?
The hotel offers the following payment options:
  • Visa
  • Japan Credit Bureau
  • American Express
  • Mastercard
  • Diners Club

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Evaluations of Hotel Grand Mercure Auckland (Auckland City)

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
20 Evaluations 12 including comments:
7.1 / 10

corporate customer between 40 and 50 years

16.04.18

2 Appealing

Positive Location Negative Was required to pay in full plus 400 upon entering - communicated extreme distrust. I have never been treated in this manner in over 30 years of travel. Rooms are cheap looking and uncomfortable.

corporate customer between 40 and 50 years

27.08.17

7.2 Good

Positive Friendliness of reception. Room cleanliness. Negative Very slow wifi in thsi hotel. With this room rate, speed of internet should be faster. I am already guess we should not pay additional to get better speed. Perhaps, it is practice in NZ.

group traveler between 50 and 60 years

21.03.16

5.5 Sufficient

Positive central situation. roof top restaurant. Negative old rooms (10th floor need urgent refurbishment), two lifts under renovation at the same time: only one lift available which bring around 10 minutes each time to wait for the lift... Service at the bar is far from what you are in right to expect (food ord

couple between 50 and 60 years

29.02.16

6.8 Satisfying

Positive Location, location, location. It is perfect location for down town. Very easy to get to via airport shuttle. Easy access to local trains. Clean hotel Negative Wifi is free in the lobby but not in your room??? Come on either it's free or it's not. Don't ask me to sign up for some Mercure promotional to get wifi. And it was painfully slow. Logged off repeatedly. But if it was that alone I would not care. Water

couple between 30 and 40 years

11.07.12

8.4 Very good

Positive Very convenient location from Britomart Train Station. Just a few minutes walk from Airport bus stop. Negative Bathroom was clean but old. Average as 3 star hotel.