Hotel Macdonald Burlington in Birmingham - 4 HOTEL INFO stars

This is what awaits you:

  • 1 bottle of mineral water
  • WLAN in room

Hotel description Macdonald Burlington

The Macdonald Burlington Hotel has been Birmingham's premier independent hotel, offering four-star accommodations for well over 125 years. The hotel building is a superb illustration of the 125 year family history; the grand staircase is lavishly decorated with marble and each bedroom is large and airy.

Set in the heart of Birmingham, the "Burlington" offers guests a feeling of luxury and tradition that you would expect of a Victorian hotel. Located just 2 minutes from New Street Station, 30 minutes from Birmingham International Airport and within easy walking distance of Birmingham's business district.

The Horton Suite is ideal for larger conferences whilst a range of state of the art meeting rooms provide an ideal venue for smaller meetings. Rooms feature high speed internet access and video conferencing facilities.


With a diverse menu of English and Continental cuisine, The "Berlioz" restaurant offers an air of sophistication and poise for the special evening occasion. Then again, with an actor's panache, it can change its mood during the daytime to reflect a more effervescent, businesslike atmosphere to complement a light lunch.

Whatever your reasons for visiting you'll always be made welcome at the Macdonald Burlington Hotel Birmingham.

Among the Finest Birmingham has to offer,our Berlioz restaurant effortlessly combines innovative cuisisne with traditional dishes in an elegant yet relaxed environment. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1871, Last complete renovation 2000, Last partial renovation 2012, Number of floors 5, Total number of rooms 114, Number of single rooms 38, Number of double rooms 76, of which have 2 separate beds 32, of which have a double bed 76, of which are suitable as three-bed rooms 10, of which are suitable as four-bed rooms 3, Rooms with connecting door 2, Number of suites (separate rooms) 5, Number of junior suites 2, Number of apartments 0, Number of rooms with air conditioning 114, Hotel closed from 2009-02-01, to 2009-02-04, Hotel closed from 2009-06-19, to 2009-06-23, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 11:00, English-speaking staff available during the day, English-speaking staff available at night, Number of luxury rooms 60, Number of business rooms 114, Hotel, City hotel, Station hotel, Business hotel, Trade fair hotel, Trade fair/conference hotel, Suite hotel, child-friendly hotel, Family hotel, No-smoking hotel, No-smoking room 114, Family rooms available 15, Children's beds/cots 5, Extra-long (over 2m) beds in 60 rooms

AddressShow map

BURLINGTON ARCADE 126 NEW STREET, B2 4JQ Birmingham, United Kingdom


  • Station (Birmingham - New Street Railway Station) 0.03 km
  • City centre (Birmingham) 0.64 km
  • Airport (Birmingham International Airport (BHX)) 10.53 km
  • Highway (J6) 75.0 km

Service times

Reception open:

1:00 AM to 1:00 AM

Reception manned at weekends:

1:00 AM to 1:00 AM

Earliest check-in:

3:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Travelers' checks
  • Billing to corporate account possible

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Car park is directly by hotel
  • Car park is a 5-minute walk away
  • Executive/business floor
  • Restaurant(s) 1 open from 12:00.00 until 15:00.00 and from 17:00 until 22:00.00
  • Hotel bar
  • Sauna Fee 0 GBP
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • WLAN with Internet access in lobby Hourly rate 0 GBP Fee per day 0 GBP
  • Mobile phone reception
  • Door with spy-hole in 114 rooms
  • Door with security chain in 114 rooms
  • Door with security lock in 114 rooms
  • Breakfast
  • Halal food available
  • Vegetarian food available
  • Wholefood available
  • Diabetic food available
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Visual alarms for the Deaf/Hard of Hearing in guest rooms
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Guest room doors self closing
  • Parking areas patrolled
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Emergency back-up generators
  • Hotel staff trained in first aid
  • Hotel staff trained in cardio pulmonary resuscitation (CPR)
  • Hotel staff Red Cross Certified in CPR

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • Wheelchair users can check door widths at reception
  • WLAN with Internet access in rooms Hourly rate 0 GBP Cost per day 0 GBP
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 1
  • Cable TV
  • Pay-TV
  • TV remote control
  • Internet TV
  • Radio
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone by the bed
  • Telephone on the desk
  • Telephone in the bathroom
  • Voicemail
  • ISDN connection
  • Analogue modem connection in 114 rooms
  • Room safe
  • Fridge
  • Coffee machine/tea-maker
  • Ironing machine for pants
  • Iron + ironing board
  • Centrally controlled air conditioning
  • Temperature controls in 114 rooms
  • Centrally controlled ventilation
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathroom with window
  • Heated towel rack in bathroom
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • TV with international news channel

In-house services

  • Hotel safe
  • Air conditioning in public areas
  • Classic concierge service
  • Express check-out
  • Porter service
  • Business center
  • Laundry service
  • 1 bottle of mineral water
  • WLAN in room
  • Pets not allowed
  • Room service from 00:00.00 until 23:59.00

Hotel location


Evaluations of Macdonald Burlington

Overall 10 ratings, including comments: 8 ratings
6.7 / 10
Average rating of all hotel guests
90% of all hotel guests would recommend this hotel to their friends
Corporate customers
5.7 / 10
January 2020

Good old traditional hotel in a great position.

Don't bother to eat in evening nor breakfast. Not enough staff, and the chef cannot cook. Even the steak could not be eaten. Rubbish

Corporate customers
4.5 / 10
May 2016

Great location near the railway station and the shops

Very noisy air con No shower or shower attachment to the bath so could not wash your hair unless you had a full bath! Very small room The following were not in the room but should be according to booking:- No bottle of water No fridge No bathrobe No make up mirror etc

Corporate customers
8.7 / 10
September 2015

There was no Adapter for electricity available

Corporate customers
9.1 / 10
September 2008

Good quality, nice interior decor, very friendly staff with excellent service. Rooms well kitted out and have air con which is unusual in England

My shower malfunctioned, stuff happens I guess, no reflection on the hotel

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

More information