RADISSON BLU LIVERPOOL (Liverpool)

corporate customer between 50 and 60 years

29.10.17

5 Sufficient

Negative Cleanliness of room Staff at reception not very professional

corporate customer

13.10.15

6.8 Satisfying

Negative Simple process dis not work .My dry cleaning items were not returned on time although arrangements have been made according to the rules a day before. Hotel promised to send my cloths to privite address and despite follow ups I did not received it

couple over 60 years

25.09.15

4.3 Appealing

Positive Breakfast and staff tehre. Negative Staff not so freindly when I came, was overbooked nd my collegaue forced to move to another hotel ans pay for it. Wash basin didnot not worked , water was left, went slowly down. Rooms quite noice due to WC falsh/showe from other quests.

solo traveller private customer between 50 and 60 years

24.09.15

5 Sufficient

Positive I had to change room twice. Airconditioning was not working in first room and there was a bad small of smoke in the second one. I like the bed, very comfortable. Negative Breakfast choice, very poor. No possibility to open window. Very slow wifi.

corporate customer between 50 and 60 years

24.09.15

5.8 Sufficient

Positive had to change room. Air conditioning was not working in first room and haeavy smell of smoke in second one. I liked the bed, was very comfortable. Negative Poor breakfast