L'Hôtel Particulier in Arles - 5 HOTEL INFO stars

This is what awaits you:

We would like to happily welcome you to the L'Hôtel Particulier. Parking is not a problem at our hotel, we have plenty of parking available for our clientele. Enjoy the free-of-charge daily newspaper. WiFi can be found in the hotel's public areas. Where y...
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Hotel description L'Hôtel Particulier

We would like to happily welcome you to the L'Hôtel Particulier. Parking is not a problem at our hotel, we have plenty of parking available for our clientele. Enjoy the free-of-charge daily newspaper. WiFi can be found in the hotel's public areas. Where you will stay Regulate your room temperature with our air conditioning system. Take advantage of our minibar stocked with numerous beverages while recharging your batteries in front of the cable television or talking to your loved ones on the phone. Further conveniences such as the provided blow-dryer will also tend to your needs. A safe is available in your hotel room. The rooms are equipped with sound proof windows. Relax or be active Overcoming stress from the day can be done easily thanks to our hotel's own sauna. A steam room can also be used. National Rating: This property has received its official star rating from the French Tourism Development Agency, ATOUT France. Know Before You Go: Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Set meals are served in guestrooms only (no menus or public dining). Fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for continental breakfast: EUR 26.00 for adults and EUR 13 for children (approximately) Self parking fee: EUR 28 per night Pet fee: EUR 20 per pet, per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes: You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 3.30 per person, per night We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel data

Number of floors 2, Total number of rooms 17, Earliest check-in 15:00, Latest check-out 11:00, Hotel, Health and beauty hotel, Spa clinic, Children's beds/cots 0

AddressShow map

4 Rue De La Monnaie, 13200 Arles, France

Distances

  • Station (Arles (Train des Alpilles) (Station)) 1.33 km
  • City centre (Arles) 0.2 km
  • Airport (Marseille Provence Airport (MRS)) 54.85 km

Service times

Earliest check-in:

3:00 PM

Latest check-out:

11:00 AM

    Accepted payment methods

  • Visa
  • Eurocard/MasterCard
  • American Express

Hotel facilities

  • Public Internet terminal
  • Hotel-owned car park
  • Hotel bar
  • Café/bistro
  • Garden/park
  • Outdoor swimming pool
  • Sauna
  • Turkish bath
  • Sun umbrellas
  • WLAN with Internet access in lobby
  • Breakfast

Room facilities

  • Cable TV
  • Telephone by the bed
  • Room safe
  • Mini-bar
  • Temperature controls
  • Centrally controlled ventilation
  • Soundproof windows
  • Hairdryer

In-house services

  • Pets permitted
  • Classic concierge service
  • Free daily newspapers
  • Laundry service
  • Room service
  • Store/mini supermarket

Hotel location

4 Rue De La Monnaie, 13200 Arles -

Evaluations of L'Hôtel Particulier

Overall 1 rating, including comments: 1 rating
7 / 10
Average rating of all hotel guests
100% of all hotel guests would recommend this hotel to their friends
Couple over fourty under fifty
7.0 / 10
July 2009

The hotel is beautiful, and has been beautifully restored and updated in a very stylish nod to contemporary design.

The room was quite small. Specifically, there were some design challenges: first, the shower sprayed mist into the bed since there is no ceiling on the shower stall (and the bed is backed up to the shower). Second, the air conditioning unit dripped - which not only brought water into the room, but caused a dripping sound right next to the bed that was so loud and disturbing we had to turn off the air conditioning in order to sleep. But the biggest issue was that the fire alarm went off at 3 am, and was so loud it was impossible to stay in the building. Nothing wrong with that -it should be loud, in order to wake up the residents and cause evacuations. However, when we emerged from our rooms, it was apparent that one poor middle-aged lady was the only person on duty, and she was nearly having an heart attack trying to figure out how to deal with the alarm, which apparently was the result of crossed wiring and not due to a fire. She was running between the main building and our building, up and down stairs, and I honestly thought she was going to have a heart attack. She could not get the alarm off for 30 minutes. Then, she had to turn off all the electricity to do so. For the rest of the night, she (or someone helping her) were trying to get the electricity back to normal working order. Each time they started the electricity, there were any number of sounds and noises from all the equipment starting up again (TV's, air conditioners, telephones), that it was next to impossible to fall asleep. When I mentioned the incident the next morning to the concierge, there was no apology or offer to try to make up for the inconvenience and lack of sleep // we were still billed at full rate for the evening, for our two breakfasts, and for parking. I would have expected both a verbal apology and some form of expression of goodwill, and frankly, I was shocked that it was not forthcoming. Because it was clear that the hotel staff was aware of the issue - as we were having breakfast, the electrician arrived to diagnose the issue and propose a resolution. Disappointing, because the hotel really was quite wonderful. We just wish the service had been attentive and concerned enough to merit only praise for the hotel.

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