Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Kobe Bay Sheraton Hotel & Towers (Kobe-shi)

8

11 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Kobe Bay Sheraton Hotel & Towers (Kobe-shi)
Kobe Bay Sheraton Hotel & Towers (Kobe-shi)
Kobe Bay Sheraton Hotel & Towers (Kobe-shi)
Kobe Bay Sheraton Hotel & Towers (Kobe-shi)
Kobe Bay Sheraton Hotel & Towers (Kobe-shi)
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21/21 Kobe Bay Sheraton Hotel & Towers (Kobe-shi)
business tariff details
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business tariff
€0.00
Single room Standard-Tariff Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

Our entire team would like to warmly welcome you to the Kobe Bay Sheraton Hotel & Towers. As a member of the Starwood Hotels & Resorts family, the Kobe Bay Sheraton Hotel & Towers is part of a network dedicated to providing you with total satisfaction with your accommodation. If you need a car, you can rent one directly from the hotel reception and use hotel parking during your stay. Our hotel's wireless internet can be used in the spacious public areas. Look forward to a delicious meal in our dining room and a nightcap from the well-stocked bar.

Hotel data

Hotel built in: 1992, Last partial renovation: 2013, Number of floors: 21, Trade fair/Conference hotel, Number of rooms: 2851, Number of suites/appartments: 8,

Reception open
During the week
Not occupied

Reception manned at weekends
Not occupied

Check-In: 15:00 p.m.
Check-Out: 12:00 p.m.

Accepted payment methods

The following credit cards are accepted by Kobe Bay Sheraton Hotel & Towers (Kobe-shi):

Visa Japan Credit Bureau American Express Mastercard

Service & facilities

  • Executive/Business floor
  • Reception (lobby)
  • Elevator
  • WiFi with internet access in lobby
  • Hotel-owned car park
  • Automatic emergency wake-up alarm
  • Indoor swimming pool:
  • Outdoor swimming pool:
  • Sauna:
  • Health and beauty center:
  • Fitness centre:
  • Café/Bistro
  • Hotel bar

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • Cable TV
  • TV with international news channel
  • Voicemail
  • Telephone in the bathroom
  • DVD player
  • Pay TV
  • TV remote control
  • Make-up mirror
  • Desk
  • Bathroom with bathtub
  • Bathrobes
  • Hairdryer
  • Room safe
  • Minibar
  • Centrally controlled air conditioning
  • Temperature controls:
  • Fridge
  • Ironing machine for pants
  • Iron + ironing board
  • Coffee machine/Tea-maker

In-house services

  • Laundry service
  • Classic concierge service
  • Free daily newspapers
  • Business Center
  • Hairdresser/Barber
  • Ice machine
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Conference facilities for up to 13 people

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Kobe Bay Sheraton Hotel & Towers (Kobe-shi)

Kobe Bay Sheraton Hotel & Towers (Kobe-shi): Location and distance

Center: 7.00 km - Kobe

Airport: 215.00 km - Chubu Centrair International Airport

Frequently asked questions about Kobe Bay Sheraton Hotel & Towers (Kobe-shi)

How was the Kobe Bay Sheraton Hotel & Towers rated on average?
On average, the Kobe Bay Sheraton Hotel & Towers was rated 8 by 11 former guests.
How far is the distance to the nearest airport?
The nearest airport is 215 kilometers from the Kobe Bay Sheraton Hotel & Towers.
Is the hotel Kobe Bay Sheraton Hotel & Towers centrally located?
The Kobe Bay Sheraton Hotel & Towers is approximately 7 kilometers from the city center.
Is there parking for hotel guests at the Kobe Bay Sheraton Hotel & Towers?
The following parking options are available to hotel guests.
  • Hotel-owned car park
What are the breakfast times at the Kobe Bay Sheraton Hotel & Towers?
Breakfast is not available at the Kobe Bay Sheraton Hotel & Towers.
Is it possible to cancel the booking at the Kobe Bay Sheraton Hotel & Towers free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
How can I pay at the Kobe Bay Sheraton Hotel & Towers?
The hotel offers the following payment options:
  • Diners Club
  • Visa
  • Japan Credit Bureau
  • American Express
  • Mastercard
  • Discover

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Evaluations of Kobe Bay Sheraton Hotel & Towers (Kobe-shi)

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
11 Evaluations 8 including comments:
8 / 10

couple between 30 and 40 years

09.04.15

10 Excellent

Positive 高cp值的飯店,房間超大

couple between 40 and 50 years

30.11.14

7.2 Good

Negative I have put the luggage in this hotel early morning. When I checked in afternoon,the front desk did't tell me where is my luggage didn't put in my room. Then I come back again to looking for my luggage.

group traveler up to 30 years

31.07.10

7.3 Good

Positive the view Negative We didn't go to the restaurant because of the (high) prices

couple between 40 and 50 years

26.04.10

9 Excellent

Positive One of the best hotels we stayed while in our trips to japan. Very well located in a very pretty island. The staff was very kind and helpful. We didn't get time to eat there but from what I saw it looked excellent. Negative Because it is located in an island, we had to pay 240 yen per person in the train to go to the center of town, although we had a JR pass. So we kept our trips to the hotel to a minimum.