Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Hotel Jen Puteri Harbour (Johor Bahru)

9.3

1 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
1/1 Hotel Jen Puteri Harbour (Johor Bahru)
business tariff details
myHOTEL DE Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHOTEL DE members, known as the HOTEL DE Business Tariff.
Save up to 30% automatically
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Free benefit for all myHOTEL DE members
Both business & leisure travellers
business tariff
€0.00
Single room Standard-Tariff €148.58 Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HOTEL INFO guests in the hotel Jen Puteri Harbour (Johor Bahru)

  • 1 bottle of mineral water
  • Parking directly by the hotel
  • WiFi in room
Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

We would like to enthusiastically welcome you to the Jen Puteri Harbour. As a member of the Shangri-La family, the Jen Puteri Harbour is part of a network dedicated to providing you with total satisfaction with your accommodation. The hotel provides plenty of parking spots for its visitors. We provide guests with a complimentary bottle of water. Wireless connection to the internet is available in the hotel's public rooms. Make yourself at home Guests of this hotel can rely on our talented receptionists at all times. The upper floors of the homey hotel are reached easily with the lift. Our friendly staff will greet you in the lobby. The roof's garden is enjoyed by all of our guests. Culinary greetings from the kitchen Vegetarians are also catered for in our gourmet hotel restaurant. Where you will stay All of our hotel rooms feature a desk. Satellite TVs can be found in every room. In each and every room our hotel offers a minibar storing cold refreshing beverages as well as a safety deposit box. The rooms in our hotel naturally have a properly functioning phone. In your room a refrigerator is at your disposal. For your convenience heated towel holders are placed next to the shower. You can hang one of our complimentary bathrobes on them so that they are nice and warm when you get out of the shower. You can then dry your hair with the hand-held blow-dryer provided. The windows in each of the hotel's rooms are sound proof. Relax or be active Let your mind go blank in our hotel's jacuzzi! The well-equipped fitness room is particularly well used by the hotel clientele. 283 tastefully decorated rooms and suites are ready to receive business and leisure travellers from near and far. The hotel provides an extensive variety of services include WIFI accress in rooms and public area, business centre, safe deposit box, Laundry & Valet Service, 24-hour room service, 2 restaurants and 2 bars, fitness centre,infinity pool and more. Please be informed that all rooms in our hotel are non-smoking, effective in January 2015. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 2013, Last complete renovation 2013, Last partial renovation 2013, Number of floors 4, Total number of rooms 283, Number of single rooms 0, Number of double rooms 274, Number of suites (separate rooms) 9, Number of rooms with air conditioning 283, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 11:00, Multilingual staff on hand 24 hours a day, Hotel, Business hotel, Sport/leisure hotel, Holiday hotel, Holiday resort, child-friendly hotel, Family hotel, No-smoking room 283, Mandarin speaking staff during the day,

Reception open
During the week
Reception manned 24 hours a day

Reception manned at weekends
Reception manned 24 hours a day

Check-In : 15:00 p.m.
Check-Out : 11:00

Accepted payment methods

The following credit cards are accepted by Hotel Jen Puteri Harbour (Johor Bahru):

Visa Eurocard/MasterCard American Express

Service & facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park Fee per 24 hours 0,00 MYR Hourly rate 0,00 MYR
  • Car park is directly by hotel
  • Secure parking
  • Parking with charging facility for electric cars
  • Secure parking for bicycles/motorbikes
  • Executive/business floor
  • Restaurant(s) 3 open from 06:30.00 until 22:30.00
  • Hotel bar
  • Café/bistro
  • Open-air restaurant/beer garden, etc.
  • Roof garden
  • Outdoor swimming pool open from 07:00.00 until 20:00.00
  • Whirlpool Hourly rate 0,00 MYR
  • Fitness room
  • Health and beauty center open from 10:00.00 until 22:00.00
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Security guards
  • WLAN with Internet access in lobby Hourly rate 0 MYR Fee per day 0 MYR
  • Fitness centre Fee 0,00 MYR
  • Door with spy-hole in 283 rooms
  • Door with security chain in 283 rooms
  • Door with security lock in 283 rooms
  • Breakfast from 06:30 o'clock to 10:30 o'clock
  • Halal food available
  • Vegetarian food available
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Visual alarms for the Deaf/Hard of Hearing in guest rooms
  • Visual alarms for the Deaf/Hard of Hearing in hallways
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Parking area equipped with lights
  • Hotel staff trained in first aid
  • Breakfast with Chinese dishes

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0,00 MYR Cost per day 0,00 MYR
  • Satellite TV
  • TV remote control
  • Desk
  • Seating area
  • Telephone by the bed
  • Telephone in the bathroom
  • Room safe
  • Mini-bar
  • Fridge
  • Coffee machine/tea-maker in 9 rooms
  • Iron + ironing board in 283 rooms
  • Centrally controlled air conditioning
  • Temperature controls in 283 rooms
  • Soundproof windows
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Heated towel rack in bathroom
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • Complimentary slippers provided in room
  • Water boiler in room
  • Free tea supplies in room

In-house services

  • Hotel safe
  • Safety deposit boxes at reception
  • Vending machine for beverages
  • Air conditioning in public areas
  • Changing mat for babies
  • Classic concierge service
  • Express check-out
  • Business center
  • Laundry service
  • Shoe-polishing service
  • 1 bottle of mineral water
  • Parking directly by the hotel
  • WLAN in room
  • Pets not allowed
  • Evening entertainment
  • Store/mini supermarket
  • Babysitter Hourly rate 25 MYR

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Hotel Jen Puteri Harbour (Johor Bahru)

Hotel Jen Puteri Harbour (Johor Bahru): Location and distance

Center: 22.00 km - Johor Bahru

Airport: 33.20 km - Senai International Airport (JHB)

Frequently asked questions about Hotel Jen Puteri Harbour (Johor Bahru)

How was the Hotel Jen Puteri Harbour rated on average?
On average, the Hotel Jen Puteri Harbour was rated 9.3 by 1 former guests.
What time does check-in start at Hotel Jen Puteri Harbour?
Check-in is from 15:00.
Until what time do you have to check out?
The Hotel Jen Puteri Harbour requires you to leave your room by 11:00.
How far is the distance to the nearest airport?
The nearest airport is 33.2 kilometers from the Hotel Jen Puteri Harbour.
Is the hotel Hotel Jen Puteri Harbour centrally located?
The Hotel Jen Puteri Harbour is approximately 22 kilometers from the city center.
Is there parking for hotel guests at the Hotel Jen Puteri Harbour?
The following parking options are available to hotel guests.
  • Hotel-owned car park Fee per 24 hours 0,00 MYR Hourly rate 0,00 MYR
  • Secure parking
  • Parking with charging facility for electric cars
  • Secure parking for bicycles/motorbikes
  • Parking directly by the hotel
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the Hotel Jen Puteri Harbour?
At the Hotel Jen Puteri Harbour, breakfast is served from 6:30 to 10:30.
Is it possible to cancel the booking at the Hotel Jen Puteri Harbour free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
What times is the reception staffed?
Reception hours are as follows:
  • Weekdays: 24 hours busy.
  • Weekends: 24 hours busy.
How can I pay at the Hotel Jen Puteri Harbour?
The hotel offers the following payment options:
  • Visa
  • Eurocard/MasterCard
  • American Express

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Evaluations of Hotel Jen Puteri Harbour (Johor Bahru)

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
1 Evaluations 1 including comments:
9.3 / 10

group traveler between 40 and 50 years

15.07.19

9.3 Excellent

Positive I like everything i.e. location, accommodation, food etc and it is really value for money. Negative Staffs didn't provide the complete tax invoice and we had to ask back for the correction.