Number of floors 29, Total number of rooms 343, Earliest check-in 15:00, Latest check-out 12:00, Hotel, Trade fair/conference hotel, No-smoking hotel
152 Connaught Road West, Hongkong, China
- Station (Hong Kong - Hung Hom Railway Station) 4.64 km
- City centre (Hongkong) 3.49 km
- Airport (Chek Lap Kok International Airport (HKG)) 23.2 km
- Diners Club
- American Express
Accepted payment methods
- Public Internet terminal
- Hotel bar
- Open-air restaurant/beer garden, etc.
- Outdoor swimming pool
- WLAN with Internet access in lobby
- Fitness centre
- Satellite TV
- Telephone by the bed
- Room safe
- Coffee machine/tea-maker
- Iron + ironing board
- Temperature controls
- Centrally controlled ventilation
- DSL/broadband Internet access
- Classic concierge service
- Free daily newspapers
- Shuttle service to the airport
- Business center
- Laundry service
- Personal shuttle service from next railway station
- Personal shuttle service to next railway station
- Domestic landline phone calls
- Pets not allowed
- Room service
- Limousine service
Evaluations of Island Pacific Hotel
Friendly and clean
Clean, welcoming and inviting lobby, friendly and courteous staff who are eager to please, great room views and comfortable beds! An ideal choice! Also like their environmental friendliness such as squirt bottle type multi use toiletries and filtered water machines located on guest floors.
That I have to use their Sister hotel’s fitness and wellness facilities while theirs is undergoing renovation. I was hoping they would have negotiated something with nearby gyms to minimise inconvenience to guests. Front office staff and concierge do all they can to help though.
I booked a deluxe room and when I entered the room I thought they must have put me in a standard room by mistake. The quality of the breakfast food was poor. And they never told me on checking-in that breakfast wasn't included in the room charge. I'd only recommend this hotel if you're on a fairly tight budget. Then it is perfectly reasonable but you wouldn't pay for more than a standard room. Good luck.
Competent concierge service. Only one executive from front desk was competent enough to manage guests very well.
Internet / Wi-fi is chargeable though it is not clearly stated during the booking. The ambiguity does not work well. The extension of stay was an irritable experience and had to pay more than 50% surcharge on the original booked day rate for extending the stay by one night.
Friendly concierge service and only one front desk execcutive.
During the booking, it is reflected that internet / Wi Fi provided in every room. But upon check-in I was told that yes it is provided but chargeable. Ambibuity could be removed by stating the facts upfront during booking and not later. I find it very illogical that to extend the stay by one night I have to rebook as a fresh enquiry and pay almost 50% higher per night rate as compared to the original booking. This is certainly a very negative aspect in my experience that instead of discount for longer stay, I was made to pay penalty for extension of stay.
Personel very friendly and helpful.
Next train station about 15 min walking. Possible to go there by tram, but complicated.
Hotel and location very satisfying, good staff
nothing, except pricing for breakfast