Innside Aachen - 4 HOTEL INFO stars

This is what awaits you:

  • Free use of the sauna
  • WLAN in room

Hotel description Innside Aachen

Our entire staff would like to gladly welcome you to the Innside Aachen. As a member of the Melia Hotels International family, the Innside Aachen is part of a network dedicated to providing you with total satisfaction with your accommodation. Car parking facilities are located at the hotel for your use. Please specify when making a booking. Bikes and motorcycles can be left securely in the car lot. Free for you You will find a complimentary newspaper delivered every day in all rooms. All hotel guests have free access to the sauna. Access to the WiFi connection is available from the public areas in the hotel. Make yourself at home Valuable items may be left at reception for storage in our hotel safety deposit box. The upper floors of the homey hotel are reached easily with the lift. The lobby in the entrance is sure to make a great first impression. Our gourmet restaurant and the leisurely hotel bar are both fantastic places to spend a relaxing evening with family. Where you will stay An office table, a hair-dryer, a safety deposit box as well as a radio are at your ready in each room. We offer plenty services to make your time with us more enjoyable, for instance a minibar, a phone and cable TV are to be found in each and every room. Our rooms feature international newspapers. In your room's bathroom you will find a shower as well as a blow-dryer. For the comfort of our guests, all hotel windows are soundproof. We recommend using the sauna. The new four star-superior INNSIDE Aachen unfolds itself with 158 contemporary rooms with an exquisite interior and a breathtaking view on the city of Aachen, one meeting room for up to 100 persons, a gourmet restaurant with a summer terrace, a fashionable bar with a generously spacious exterior deck, a sauna as well as one of the most state of the art designed fitness facilities. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 2016, Last complete renovation 2016, Number of floors 5, Total number of rooms 158, Number of single rooms 0, Number of double rooms 158, of which have 2 separate beds 40, of which have a double bed 118, Number of rooms with air conditioning 158, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 11:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Number of business rooms 30, Hotel, City hotel, Business hotel, Art/design hotel, Trade fair/conference hotel, No-smoking hotel, Gay and lesbian-friendly hotel, VARTA certified business hotel 702226, No-smoking room 158, Hypoallergenic rooms 10, Children's beds/cots 2, DEHOGA Rating 4, DEHOGA Rating valid until 2019-04-30

AddressShow map

Sandkaulstrasse 20, 52062 Aachen, Germany


  • Station (Hauptbahnhof) 2.0 km
  • City centre (Zentrum Aachen) 0.4 km
  • Airport (Flughafen) 87.0 km
  • Highway (Aachen Zentrum) 2.5 km

Service times

Reception open:

0:00 AM to 24:00 PM

Reception manned at weekends:

0:00 AM to 24:00 PM

Earliest check-in:

3:00 PM

Latest check-out:

11:00 AM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Electronic cash
  • Billing to corporate account possible

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Secure parking
  • Marked disabled parking space
  • Garage in the hotel Fee per 24 hours 18 EUR
  • Secure parking for bicycles/motorbikes
  • Restaurant(s) 1 open from 06:30.00 until 23:00.00
  • Hotel bar
  • Sauna Fee 0,00 EUR
  • Fire alarm
  • Smoke detectors
  • Automatic emergency wake-up alarm
  • WLAN with Internet access in lobby Hourly rate 0,00 EUR Fee per day 0,00 EUR
  • Mobile phone reception
  • Fitness centre Fee 0,00 EUR
  • WLAN operator Taskan
  • Door with security lock in 158 rooms
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Guest room doors self closing
  • Parking area equipped with lights
  • Emergency back-up generators
  • Hotel staff trained in first aid
  • Hotel staff trained in cardio pulmonary resuscitation (CPR)

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0,00 EUR Cost per day 0,00 EUR
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 2
  • Cable TV
  • TV remote control
  • Radio
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone on the desk
  • Room safe
  • Temperature controls in 158 rooms
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with shower
  • Emergency information
  • Plan of emergency exits
  • TV with international news channel

In-house services

  • Pets permitted Fee per day 20,00 EUR
  • Hotel safe
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Gift vouchers available for Übernachtungen, F&B
  • Express check-out
  • Check-out terminal
  • Free daily newspapers
  • Laundry service
  • Shoe-polishing service
  • Shoe-polishing machine
  • Free use of the sauna
  • WLAN in room

Hotel location

Sandkaulstrasse 20, 52062 Aachen -

Evaluations of Innside Aachen

Overall 116 ratings, including comments: 63 ratings
8.7 / 10
Average rating of all hotel guests
95% of all hotel guests would recommend this hotel to their friends
Corporate customers
10 / 10
March 2020

Sauna, Breakfast

Corporate customers
9.3 / 10
January 2020

Rooms Rooftop bar

Corporate customers
9.7 / 10
August 2019

modern rooms, great breakfast area (on top of the hotel) which is also a bar in the evening with a nice view over the city

AC is a bit loud and outtake is directed to the bed (but can be turned off)

Corporate customers
6.7 / 10
July 2017

Breakfast too expensive

Corporate customers
7.9 / 10
October 2016

Well situated - very clean and functional. Good value for money

The aircon was very noisey and hence the room temperature was hard to control to a comfortable level

Corporate customers
7.8 / 10
September 2016

The free minibar and the nice bar in the 5th floor (while the prices for the drinks are a little above average :-)

The ´´free´´ Wifi is definitely sub-standard for a modern hotel in this category. Traffic is limited to 100 MB and the connection is slow. No recommendation for business users who have to work in the hotel. Sure you can pay for an unlimited connection, but during a business travel I just do not want to be bothered by restricted connections.

3.8 / 10
August 2016

The staff were very unfriendly. Even though I have booked the hotel through Conti portal, they issued a bill to my private addressed. When I asked them to change it, they told me it is not possible and they will send it later via email. After not hearing from them for 3 days I called them up to follow up on the issue, and the reception answering the phone told me they are too busy with the current guests and cannot help me. Other than that the room was smelling strange and the air conditioning could not be controlled from within the room, making the room freezing.

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

More information